Tasks in the US, Canada, the UK and the EU, with the rate on every one. See open tasks
Runs or improves a customer support team part-time: queues, quality, knowledge base and monthly reporting. 236 tasks are open now, sized for 3 to 8 hours a week.
Manager · Customer Support Manager
Series A collaboration software company · 11–50 employees
$87–$112 / hour
About $600–$1,190 in total
Director · Customer Support Manager
Industrial manufacturer making food packaging · 51–200 employees
$96–$122 / hour
About $870–$1,740 a month
Manager · Customer Support Manager
Warehousing operator for e-commerce brands · 501–1,000 employees
$85–$102 / hour
About $1,120–$2,250 a month
Manager · Customer Support Manager
Online travel company · 51–200 employees
£29–£35 / hour
About £160–£320 in total
Director · Customer Support Manager
Education foundation · 501–1,000 employees
£31–£37 / hour
About £740 a month at 5 h a week
Manager · Customer Support Manager
Management consulting firm for energy companies · 1,001–5,000 employees
$117–$139 / hour
About $830 a month at 2 h a week
Manager · Customer Support Manager
Series C workflow automation company for retailers · 501–1,000 employees
€39–€46 / hour
About €510–€1,020 a month
Senior · Customer Support Manager
Technology consulting firm for family businesses · 501–1,000 employees
$66–$83 / hour
About $370–$750 in total
Manager · Customer Support Manager
Hospitality operator with city hotels · 5,000+ employees
€39–€46 / hour
About €510–€1,020 a month
Senior · Customer Support Manager
Consumer goods company selling in 20 countries · 1,001–5,000 employees
$63–$76 / hour
About $830–$1,670 a month
Manager · Customer Support Manager
Hotel group with resorts · 5,000+ employees
€42–€51 / hour
About €230–€470 in total
Senior · Customer Support Manager
Electronics manufacturer making building materials · 201–500 employees
$82–$96 / hour
About $530–$1,070 in total
Customer Support Manager tasks that found their professional in the last two weeks, with the rate agreed inside the published range.
Rates in the United States for the regular role format. Companies pay 15% on top of these figures; you keep all of it.
| Level | Per hour | 5 h a week, per month |
|---|---|---|
| Senior | $60 | $1,300 |
| Manager | $70 | $1,520 |
| Director | $85 | $1,840 |
Typical rate for a senior Customer Support Manager in local currency, and the tasks open there now.
| Country | Typical rate / hour | Market median wage | Open tasks |
|---|---|---|---|
| United States | $60 | $39.67 | 85 |
| United Kingdom | £23 | £14.58 | 35 |
| Germany | €32 | €22.31 | 26 |
| France | €22 | €15.50 | 23 |
| Canada | CA$45 | CA$24.69 | 17 |
| Netherlands | €27 | €16.84 | 12 |
| Sweden | €23 | €14.01 | 8 |
| Spain | €18 | €11.75 | 6 |
| Italy | €20 | €13.56 | 5 |
| Ireland | €36 | €23.57 | 4 |
| Belgium | €35 | €22.45 | 3 |
| Finland | €25 | €15.41 | 3 |
| Austria | €26 | €16.76 | 2 |
| Denmark | €36 | €21.51 | 2 |
| Croatia | €14 | €9.43 | 1 |
| Cyprus | €17 | €11.56 | 1 |
| Czechia | €14 | €8.92 | 1 |
| Lithuania | €16 | €10.19 | 1 |
| Luxembourg | €35 | €22.44 | 1 |
| Bulgaria | €10 | €6.74 | 0 |
| Estonia | €16 | €10.10 | 0 |
| Greece | €13 | €7.75 | 0 |
| Hungary | €13 | €8.48 | 0 |
| Latvia | €14 | €9.10 | 0 |
| Malta | €13 | €8.04 | 0 |
| Poland | €13 | €8.36 | 0 |
| Portugal | €13 | €9.04 | 0 |
| Romania | €12 | €8.00 | 0 |
| Slovakia | €11 | €7.01 | 0 |
| Slovenia | €17 | €11.08 | 0 |
Typical senior rate where the state, province or region has its own wage data.
Customer Support Manager tasks are small enough to fit around a full-time job. Typical examples:
Professionals whose day jobs match this role.
In the United States the typical Deftridge rate for a senior Customer Support Manager is $60 an hour; the median published task rate in dollars is $74. At five hours a week that is about $1,300 a month.
Typical load for this role is 3-8 hours a week, about one to two hours on a working day. The platform cap across all your tasks is 15 hours a week.
Usual tools are Zendesk, Intercom, Excel and Notion. No licence is required.
This role is offered as regular role, one-off task, task bundle. Pay for each format is shown below, and you choose what suits your week.
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