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Operations & Assistance · Updated November 3, 2026

Fractional Customer Success Manager jobs

Owns a book of accounts part-time: onboarding, health checks, renewals and expansion signals. 470 tasks are open now, sized for 4 to 10 hours a week.

$75/hrtypical US rate, senior level
$92/hrmedian published task rate
470open tasks
4-10 ha week for a typical task

Open Fractional Customer Success Manager tasks

See all 470
One-off

Quarterly Business Review · SaaS

Manager · Fractional Customer Success Manager

Customer-support software company for construction firms · 1,001–5,000 employees

€58–€69 / hour

About €190–€380 in total

  • about 4 h in total
  • Remote · Germany
  • Starts within 2 weeks
  • Top 25% for the role
Regular

Onboarding New Accounts

Senior · Fractional Customer Success Manager

Last-mile delivery company · 51–200 employees

$125–$149 / hour

About $4,150 a month at 7 h a week

  • 4–10 h a week
  • Hybrid · San Francisco
  • Starts next week
  • Top 25% for the role
Regular

Renewal Forecasting and Outreach

Senior · Fractional Customer Success Manager

Warehousing operator for e-commerce brands · 201–500 employees

$125–$162 / hour

About $930 a month at 2 h a week

  • 1–2 h a week
  • On-site · San Francisco
  • Starts within 7 days
  • Top 25% for the role
One-off

Customer Advisory Board Support · Consulting

Senior · Fractional Customer Success Manager

Technology consulting firm · 1,001–5,000 employees

€47–€59 / hour

About €320–€740 in total

  • about 10 h in total
  • On-site · Munich
  • Starts within 7 days
  • Top 25% for the role
One-off

Customer Success Playbook

Senior · Fractional Customer Success Manager

Electronics manufacturer · 5,000+ employees

$104–$120 / hour

About $900–$1,790 in total

  • about 12 h in total
  • Hybrid · New York City
  • Starts within 2 weeks
  • Top 25% for the role
Regular

Customer Health Review

Manager · Fractional Customer Success Manager

Last-mile delivery company · 51–200 employees

$155–$189 / hour

About $1,120 a month at 2 h a week

  • 1–2 h a week
  • Hybrid · San Francisco
  • Starts within 2 weeks
  • Top 25% for the role
  • 6 interested
One-off

Churn Interview Programme · SaaS

Senior · Fractional Customer Success Manager

Series B workflow automation company for logistics teams · 201–500 employees

$122–$147 / hour

About $810–$1,610 in total

  • about 9 h in total
  • Hybrid · El Monte
  • Starts within 7 days
  • Top 25% for the role
  • Shortlisting
One-off

Quarterly Business Review (PowerPoint)

Senior · Fractional Customer Success Manager

International nonprofit in refugee support · 501–1,000 employees

$104–$118 / hour

About $330–$670 in total

  • about 4 h in total
  • Hybrid · New York City
  • Starts within 7 days
  • Top 25% for the role
One-off

Customer Advisory Board Support

Manager · Fractional Customer Success Manager

Hospitality operator in short-term rentals · 1,001–5,000 employees

£41–£51 / hour

About £280–£640 in total

  • about 10 h in total
  • Hybrid · London
  • Starts within 7 days
  • Top 25% for the role
One-off

Quarterly Business Review

Senior · Fractional Customer Success Manager

Supply-chain software company for pharma · 1,001–5,000 employees

€48–€55 / hour

About €150–€310 in total

  • about 4 h in total
  • Hybrid · Dublin
  • Starts within 7 days
  • Top 25% for the role
Regular

Onboarding New Accounts

Manager · Fractional Customer Success Manager

Series C developer-tools company for HR teams · 201–500 employees

€46–€59 / hour

About €1,590 a month at 7 h a week

  • 4–10 h a week
  • Remote · Germany
  • Starts within 2 weeks
  • Top 25% for the role
Regular

Customer Health Review

Senior · Fractional Customer Success Manager

Online travel company in corporate travel · 51–200 employees

$91–$113 / hour

About $660 a month at 2 h a week

  • 1–2 h a week
  • Hybrid · Boston
  • Starts within 7 days
  • Top 25% for the role

Recently filled

Fractional Customer Success Manager tasks that found their professional in the last two weeks, with the rate agreed inside the published range.

What a Fractional Customer Success Manager earns by level

Rates in the United States for the regular role format. Companies pay 15% on top of these figures; you keep all of it.

Full US rate table · How rates are built

LevelPer hour5 h a week, per month
Senior$75$1,630
Manager$90$1,950
  • Regular role$75
  • One-off task$85
  • Task bundle$80

Fractional Customer Success Manager rates by country

Typical rate for a senior Fractional Customer Success Manager in local currency, and the tasks open there now.

CountryTypical rate / hourMarket median wageOpen tasks
United States$75$52.90292
United Kingdom£30£19.4444
CanadaCA$50CA$32.9221
France€30€20.6618
Germany€45€29.7516
Italy€25€18.0815
Spain€23€15.6712
Poland€16€11.1510
Netherlands€35€22.456
Ireland€45€31.425
Austria€30€22.354
Belgium€45€29.934
Finland€30€20.554
Malta€16€10.722
Portugal€17€12.052
Slovenia€21€14.772
Sweden€25€18.682
Bulgaria€13€8.981
Croatia€18€12.571
Cyprus€22€15.421
Czechia€17€11.891
Denmark€40€28.681
Estonia€20€13.461
Greece€15€10.341
Hungary€16€11.311
Latvia€18€12.131
Romania€15€10.671
Slovakia€14€9.351
Lithuania€20€13.590
Luxembourg€45€29.920

Highest-paying states and regions

Typical senior rate where the state, province or region has its own wage data.

What the work looks like

Fractional Customer Success Manager tasks are small enough to fit around a full-time job. Typical examples:

  • Onboarding New Accounts: Leads new customers through setup to first value.
  • Quarterly Business Review: Review deck and call that links product use to customer goals.
  • Renewal Forecasting and Outreach: Predicts renewals and works at-risk accounts early.
  • Customer Health Review: Checks usage, support and sentiment to find problems.
  • Customer Success Playbook: Standard plays for onboarding, risk and expansion.
  • Churn Interview Programme: Calls with customers who left, to learn what failed and what would have kept them.
  • Customer Advisory Board Support: Organises and runs a small board of customers.
At a glance
Levels
Senior, Manager
Formats
Regular role, One-off task, Task bundle
Usual tools
Gainsight, HubSpot, Zendesk, Gong
Also searched as
customer success, csm, account management, renewals

Who does this work

Professionals whose day jobs match this role.

Customer Support ManagerGeneral ManagerCustomer Success ManagerAccount ManagerKey Account ManagerCustomer Service ManagerImplementation ManagerOnboarding ManagerCustomer Operations ManagerCustomer Experience ManagerSupport Team LeadClient Services Manager

Questions about Fractional Customer Success Manager work

How much does a Fractional Customer Success Manager earn?

In the United States the typical Deftridge rate for a senior Fractional Customer Success Manager is $75 an hour; the median published task rate in dollars is $92. At five hours a week that is about $1,630 a month.

How many hours a week does it take?

Typical load for this role is 4-10 hours a week, about one to two hours on a working day. The platform cap across all your tasks is 15 hours a week.

Do I need a licence or a particular tool?

Usual tools are Gainsight, HubSpot, Zendesk and Gong. No licence is required.

Which formats are offered?

This role is offered as regular role, one-off task, task bundle. Pay for each format is shown below, and you choose what suits your week.

Related roles

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