Support Queue and Quality Review
Senior · Customer Support Manager
Series B online retailer for pet products · 51–200 employees
CA$44–CA$51 / hour
About CA$1,030 a month at 5 h a week
- 3–7 h a week
- Remote · British Columbia only
- Starts within 7 days
Tasks in the US, Canada, the UK and the EU, with the rate on every one. See open tasks
17 open Customer Support Manager tasks are listed for Canada, from CA$41 to CA$65 an hour. The typical rate for a senior Customer Support Manager here is CA$45 an hour, built from a market median wage of CA$24.69. At five hours a week that is about CA$980 a month.
Remote tasks and tasks tied to a city in Canada.
Senior · Customer Support Manager
Series B online retailer for pet products · 51–200 employees
CA$44–CA$51 / hour
About CA$1,030 a month at 5 h a week
Senior · Customer Support Manager
Series B medical devices company for elder care · 51–200 employees
CA$42–CA$50 / hour
About CA$280–CA$550 in total
Manager · Customer Support Manager
Electric-vehicle maker in fleet services · 501–1,000 employees
CA$48–CA$62 / hour
About CA$660–CA$1,320 a month
Senior · Customer Support Manager
Series B online retailer for pet products · 51–200 employees
CA$41–CA$49 / hour
About CA$360–CA$720 a month
Senior · Customer Support Manager
Health charity in climate · 201–500 employees
CA$43–CA$51 / hour
About CA$560–CA$1,130 a month
Manager · Customer Support Manager
Technology consulting firm for healthcare providers · 5,000+ employees
CA$47–CA$53 / hour
About CA$250–CA$500 in total
Director · Customer Support Manager
Machinery maker · 501–1,000 employees
CA$53–CA$63 / hour
About CA$700–CA$1,390 a month
Manager · Customer Support Manager
Property developer · 201–500 employees
CA$42–CA$49 / hour
About CA$990 a month at 5 h a week
Manager · Customer Support Manager
Finance advisory firm for energy companies · 11–50 employees
CA$43–CA$51 / hour
About CA$560–CA$1,130 a month
Newest first, with the hourly range and where the work is done.
Employee wage percentiles for the role. Contractors on Deftridge earn more than the median because they carry their own costs.
| Percentile | Per hour | 5 h a week, per month | Full time, per year |
|---|---|---|---|
| 10th | CA$14.52 | CA$310 | CA$30,200 |
| 25th | CA$18.43 | CA$400 | CA$38,300 |
| Median | CA$24.69 | CA$540 | CA$51,400 |
| 75th | CA$34.91 | CA$760 | CA$72,600 |
| 90th | CA$45.69 | CA$990 | CA$95,000 |
Source: Employment and Social Development Canada, 2023-2024; aged to October 2026 with a wage index and calibrated on posted pay. Method.
| Level | Per hour | Per month at 5 h/week |
|---|---|---|
| Senior (country floor) | CA$45 | CA$980 |
| Manager (country floor) | CA$45 | CA$980 |
| Director | CA$50 | CA$1,080 |
Where two levels show the same figure, the minimum rate for the country applies: Deftridge does not list work below it.
Runs or improves a customer support team part-time: queues, quality, knowledge base and monthly reporting. Usual tools: Zendesk, Intercom, Excel, Notion.
What to check before you take a task next to a full-time job. Orientation only; none of it is legal or tax advice.
Your recruiter walks through these points with you before you accept a task. Read the guides
The same rules apply to every task, so they live on two pages: Pricing explains the 15% fee, prepayment and when you are paid; How it works covers matching, what a company sees and side work next to a job.
Tell us your category and country. A recruiter writes back with tasks and rates, and nothing goes to a company without your OK.
One useful email a month: rate trends by category, tax and side-income notes, and what recruiters are seeing. Unsubscribe in one click.