Bundle
Escalation Handling (Zendesk)
Director · Customer Support Manager
Healthcare services group for physiotherapy clinics · 1,001–5,000 employees
€28–€33 / hour
About €240–€490 a month
- 8–16 h a month
- Remote · Italy
- Starts within 7 days
Italy · Updated November 3, 2026
Part-time Customer Support Manager jobs in Italy
5 open Customer Support Manager tasks are listed for Italy, from €18 to €33 an hour. The typical rate for a senior Customer Support Manager here is €20 an hour, built from a market median wage of €13.56. At five hours a week that is about €430 a month.
€20/hrtypical rate, senior level
€13.56/hrmarket median wage
€18–€33range of open task rates
5open tasks tied to Italy or remote in Italy
Open Customer Support Manager tasks in Italy
Remote tasks and tasks tied to a city in Italy.
Bundle
Support Tool Migration (Zendesk)
Senior · Customer Support Manager
Environmental nonprofit in food security · 5,000+ employees
€19–€23 / hour
About €250–€500 a month
- 12–24 h a month
- Hybrid · Bologna
- Starts next week
- Shortlisting
Bundle
Knowledge Base Rebuild · E-commerce
Senior · Customer Support Manager
E-commerce platform for refurbished electronics · 1,001–5,000 employees
€18–€23 / hour
About €250–€490 a month
- 12–24 h a month
- Remote · anywhere in the EU
- Starts within 7 days
- Shortlisting
Bundle
Support Tool Migration
Manager · Customer Support Manager
Property developer in office refurbishment · 1,001–5,000 employees
€22–€28 / hour
About €300–€600 a month
- 12–24 h a month
- Remote · Italy
- Starts within 7 days
- Shortlisting
Bundle
Knowledge Base Rebuild
Director · Customer Support Manager
Recruiting platform · 201–500 employees
€27–€32 / hour
About €350–€710 a month
- 12–24 h a month
- Remote · Italy
- Starts next week
- Shortlisting
What Customer Support Manager pays in Italy
Employee wage percentiles for the role. Contractors on Deftridge earn more than the median because they carry their own costs.
| Percentile | Per hour | 5 h a week, per month | Full time, per year |
|---|---|---|---|
| 10th | €7.77 | €170 | €16,200 |
| 25th | €10.10 | €220 | €21,000 |
| Median | €13.56 | €290 | €28,200 |
| 75th | €18.16 | €390 | €37,800 |
| 90th | €23.89 | €520 | €49,700 |
Source: Eurostat, 2022; aged to October 2026 with a wage index and calibrated on posted pay. Method.
Deftridge rate by level
| Level | Per hour | Per month at 5 h/week |
|---|---|---|
| Senior (country floor) | €20 | €430 |
| Manager | €24 | €520 |
| Director | €30 | €650 |
About this role
Runs or improves a customer support team part-time: queues, quality, knowledge base and monthly reporting. Usual tools: Zendesk, Intercom, Excel, Notion.
Working on the side in Italy
What to check before you take a task next to a full-time job. Orientation only; none of it is legal or tax advice.
Before you start
- Read the outside-work and conflict-of-interest clauses in your employment contract.
- Check for a non-compete or a duty to disclose side income to your employer.
- As a contractor you are usually responsible for your own income tax and social contributions; a local accountant can size the amounts.
Your recruiter walks through these points with you before you accept a task. Read the guides
Customer Support Manager rates nearby
Other Operations & Assistance roles in Italy
Part-Time Executive Assistant€20/hr typical · 5 tasksFractional COO€150/hr typical · 8 tasksProject Manager€35/hr typical · 112 tasksRevOps Manager€45/hr typical · 14 tasksCRM Administrator€35/hr typical · 4 tasksProcess Documentation Specialist€25/hr typical · 3 tasksChief of Staff€120/hr typical · 23 tasksFractional Customer Success Manager€25/hr typical · 14 tasks
Questions about pay, fees and privacy
The same rules apply to every task, so they live on two pages: Pricing explains the 15% fee, prepayment and when you are paid; How it works covers matching, what a company sees and side work next to a job.