Tasks in the US, Canada, the UK and the EU, with the rate on every one. See open tasks
Customer Success Manager is one of the titles we hear most. These are the part-time roles where your experience carries over, what they pay per hour, and the tasks open now. About five hours a week, next to your main job.
By Daniel Kwon, Director, Operations & Assistance · Edited by Helena Voss · Published
Customer success managers are hired part time to build what a small team lacks: an onboarding programme, health scores, a renewal playbook, a quarterly business review template. Some companies also want a few hours a week of account coverage during a busy period.
Tasks that build a system pay better than tasks that cover a queue. Mention the platform you have used, the size of the book you managed and one metric you moved, such as retention or time to first value. If you talk to customers in your day job, keep the two sets of conversations apart; never contact the side company's customers from your main work accounts.
In our data: 1,022 open tasks across the 4 roles that fit a customer success manager, 60% of them remote. The typical senior rate for Account Manager is $60 in the US, £23 in the UK, CA$45 in Canada and €35 in Germany an hour, before the company's 15% fee. The other roles that fit are Fractional Customer Success Manager, CRM Administrator, Process Documentation Specialist. Most of these tasks are sized for 3 to 8 hours a week. Rates come from official wage statistics aged to October 2026; see the full table by country.
The best match is first. Each role page shows the rate by country and level.
Looks after a book of existing customers part-time: renewals, upsell conversations and a regular check-in rhythm.
470 open tasksFractional Customer Success ManagerOwns a book of accounts part-time: onboarding, health checks, renewals and expansion signals.
221 open tasksCRM AdministratorConfigures and cleans the CRM: fields, workflows, permissions, imports and reports.
127 open tasksProcess Documentation SpecialistRecords how work is done and turns it into SOPs and checklists people follow.
Tasks in the roles above, newest first, each with the hourly rate.
Specialist · CRM Administrator
Industrial manufacturer making food packaging · 201–500 employees
$94–$119 / hour
About $320–$850 in total
Senior · Fractional Customer Success Manager
International nonprofit in refugee support · 501–1,000 employees
$104–$118 / hour
About $330–$670 in total
Manager · Fractional Customer Success Manager
Hospitality operator in short-term rentals · 1,001–5,000 employees
£41–£51 / hour
About £280–£640 in total
Senior · Fractional Customer Success Manager
Last-mile delivery company · 51–200 employees
$125–$149 / hour
About $4,150 a month at 7 h a week
Manager · Account Manager
Boutique advisory firm for private equity · 201–500 employees
€43–€50 / hour
About €190–€370 in total
Senior · Fractional Customer Success Manager
Warehousing operator for e-commerce brands · 201–500 employees
$125–$162 / hour
About $930 a month at 2 h a week
Three checks that take ten minutes.
The same rules apply to every task, so they live on two pages: Pricing explains the 15% fee, prepayment and when you are paid; How it works covers matching, what a company sees and side work next to a job.
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