Skip to content

Tasks in the US, Canada, the UK and the EU, with the rate on every one. See open tasks

Get my rate report
AI Expert Review · Updated November 3, 2026

Part-time AI Evaluator for Customer Support jobs

Rates AI support replies for accuracy, policy fit and tone. 285 tasks are open now, sized for 5 to 15 hours a week.

$45/hrtypical US rate, senior level
$55/hrmedian published task rate
285open tasks
5-15 ha week for a typical task

Open AI Evaluator: Customer Support tasks

See all 285
AI review

Macro and Template Review

Senior · AI Evaluator: Customer Support

Specialty insurer covering small businesses · 501–1,000 employees

$47–$56 / hour

About $1,000 a month at 5 h a week

  • 3–6 h a week
  • Remote · United States
  • Starts within 7 days
  • Top 25% for the role
AI review

Reference Reply Authoring

Senior · AI Evaluator: Customer Support

Connectivity provider · 501–1,000 employees

€33–€43 / hour

About €900 a month at 6 h a week

  • 3–8 h a week
  • Remote · Ireland
  • Starts within 2 weeks
  • Top 25% for the role
  • 5 interested
AI review

Support Scenario Writing (Google Docs)

Senior · AI Evaluator: Customer Support

Property and casualty insurer covering fleets and logistics · 51–200 employees

€24–€29 / hour

About €630 a month at 6 h a week

  • 3–8 h a week
  • Remote · anywhere in the EU
  • Starts next week
    AI review

    Escalation Judgement Review

    Manager · AI Evaluator: Customer Support

    Series C AI research company for document processing · 501–1,000 employees

    €48–€55 / hour

    About €1,230 a month at 6 h a week

    • 3–8 h a week
    • Remote · Denmark
    • Starts within 2 weeks
    • Top 25% for the role
    • 7 interested
    AI review

    Support Reply Rating

    Manager · AI Evaluator: Customer Support

    Property and casualty insurer covering fleets and logistics · 5,000+ employees

    €20–€24 / hour

    About €810 a month at 9 h a week

    • 5–12 h a week
    • Remote · Spain
    • Starts within 7 days
    • English and Spanish
    AI review

    Knowledge Base Answer Check

    Senior · AI Evaluator: Customer Support

    Machinery maker making building materials · 201–500 employees

    £23–£27 / hour

    About £650 a month at 6 h a week

    • 4–8 h a week
    • Remote · United Kingdom
    • Starts next week
      AI review

      Tone and De-Escalation Review (client annotation portal)

      Manager · AI Evaluator: Customer Support

      Boutique law firm advising tech companies · 51–200 employees

      $52–$65 / hour

      About $1,390 a month at 6 h a week

      • 3–8 h a week
      • Remote · United States
      • Starts within 7 days
      • Top 25% for the role
      AI review

      Macro and Template Review

      Manager · AI Evaluator: Customer Support

      Series B education provider for K-12 schools · 51–200 employees

      CA$50–CA$66 / hour

      About CA$1,130 a month at 5 h a week

      • 3–6 h a week
      • Remote · Canada
      • Starts next week
      • Top 25% for the role
      AI review

      Macro and Template Review · Media

      Manager · AI Evaluator: Customer Support

      Publishing house in education · 201–500 employees

      $53–$65 / hour

      About $1,150 a month at 5 h a week

      • 3–6 h a week
      • Remote · United States
      • Starts within 7 days
      • Top 25% for the role
      AI review

      Macro and Template Review (Zendesk)

      Manager · AI Evaluator: Customer Support

      Series C medical devices company for hospital groups · 201–500 employees

      CA$54–CA$65 / hour

      About CA$1,160 a month at 5 h a week

      • 3–6 h a week
      • Remote · Alberta only
      • Starts within 7 days
      • Top 25% for the role
      AI review

      Macro and Template Review (Zendesk)

      Manager · AI Evaluator: Customer Support

      Boutique law firm advising tech companies · 11–50 employees

      $50–$59 / hour

      About $1,060 a month at 5 h a week

      • 3–6 h a week
      • Remote · United States
      • Starts within 2 weeks
        AI review

        Macro and Template Review

        Manager · AI Evaluator: Customer Support

        Telecom operator in IoT connectivity · 501–1,000 employees

        £24–£28 / hour

        About £510 a month at 5 h a week

        • 3–6 h a week
        • Remote · United Kingdom
        • Starts within 7 days

          Recently filled

          AI Evaluator: Customer Support tasks that found their professional in the last two weeks, with the rate agreed inside the published range.

          What an AI Evaluator: Customer Support earns by level

          Rates in the United States for the ai expert review format. Companies pay 15% on top of these figures; you keep all of it.

          Full US rate table · How rates are built

          LevelPer hour5 h a week, per month
          Senior$45$980
          Manager$55$1,190
          • AI expert review$45

          AI Evaluator: Customer Support rates by country

          Typical rate for a senior AI Evaluator: Customer Support in local currency, and the tasks open there now.

          CountryTypical rate / hourMarket median wageOpen tasks
          United States$45$37.7478
          CanadaCA$45CA$35.0638
          United Kingdom£23£18.3129
          France€21€15.9225
          Germany€32€21.0516
          Poland€13€10.0716
          Spain€18€13.6914
          Italy€20€15.4913
          Denmark€40€32.109
          Slovakia€12€9.476
          Hungary€13€9.754
          Ireland€36€27.644
          Malta€14€10.854
          Sweden€25€19.844
          Belgium€32€24.863
          Croatia€14€10.873
          Portugal€13€10.173
          Austria€26€21.552
          Bulgaria€10€7.872
          Cyprus€16€13.132
          Finland€25€19.622
          Romania€10€8.092
          Czechia€14€11.181
          Greece€13€10.361
          Latvia€14€10.911
          Luxembourg€35€28.381
          Slovenia€18€14.001
          Netherlands€27€21.821
          Estonia€17€13.230
          Lithuania€16€12.170

          Highest-paying states and regions

          Typical senior rate where the state, province or region has its own wage data.

          What the work looks like

          AI Evaluator: Customer Support tasks are small enough to fit around a full-time job. Typical examples:

          • Support Reply Rating: Rates AI replies to tickets for accuracy, policy and tone.
          • Escalation Judgement Review: Checks whether AI escalates the right cases to a human.
          • Knowledge Base Answer Check: Checks that AI answers match the help centre.
          • Tone and De-Escalation Review: Judges handling of upset customers.
          • Support Scenario Writing: Writes realistic customer messages with edge cases.
          • Macro and Template Review: Checks AI-created canned replies against policy before agents use them.
          • Reference Reply Authoring: Writes model replies for graders.
          At a glance
          Levels
          Senior, Manager
          Formats
          AI expert review
          Usual tools
          client annotation portal, Zendesk, Google Sheets
          Also searched as
          ai trainer support, model evaluation customer service, rlhf support, reply quality

          Who does this work

          Professionals whose day jobs match this role.

          Customer Support ManagerCustomer Support SpecialistCustomer Service Manager

          Questions about AI Evaluator: Customer Support work

          How much does a part-time AI Evaluator: Customer Support earn?

          In the United States the typical Deftridge rate for a senior AI Evaluator: Customer Support is $45 an hour; the median published task rate in dollars is $55. At five hours a week that is about $980 a month.

          How many hours a week does it take?

          Typical load for this role is 5-15 hours a week, about one to two hours on a working day. The platform cap across all your tasks is 15 hours a week.

          Do I need a licence or a particular tool?

          Usual tools are client annotation portal, Zendesk and Google Sheets. No licence is required.

          Which formats are offered?

          This role is offered as ai expert review. Pay for each format is shown below, and you choose what suits your week.

          Related roles

          Get AI Evaluator: Customer Support tasks by e-mail

          Tell us your level and country. A recruiter sends the open tasks with the rate on each, plus a free Rate Report for this role.

          Free. No card, no phone calls. By submitting you agree to our privacy notice.

          Free for every professional

          A few hours a week. Your rate on the page.

          Tell us your category and country. A recruiter writes back with tasks and rates, and nothing goes to a company without your OK.

          The Rate Sheet

          One useful email a month: rate trends by category, tax and side-income notes, and what recruiters are seeing. Unsubscribe in one click.

          Set your location

          Your location decides which tasks, rates and Deftridge company we show first. The page address stays the same.

          Search Deftridge