Revenue Retention Bridge (Excel)

About this task

This streaming and audio company (201–500 employees) is looking for a senior Customer Churn Analyst for an ongoing part-time engagement of 1–2 h a week. Shows gross and net revenue retention with expansion and contraction.

The company wants a senior person on this without carrying the cost of a full-time role. It publishes content on a schedule, so editorial deadlines are fixed.

The work is fully remote, but the company can only contract people who live in Virginia, so this one is for residents there. Most people do this on weekday evenings; replies inside the working day are not expected.

What you deliver

• Build the monthly MRR bridge with new, expansion, contraction and churn by segment.
• A short handover note when the engagement pauses or ends
• Work logged against the agreed list, so the company contact can see progress without a call
• A written update every Friday with what was done, what is next and anything blocked

What a week looks like

• Daily: one hour at a time that suits you, inside the agreed window
• Tuesday: ten-minute sync if anything is blocked
• Friday: weekly summary posted to the shared thread

Duration: 6 months, then month by month. Accepted on the company's written OK. If something is missed, you fix it in the same week at no extra charge to either side.

Tools

How you get paid

• The company prepays Deftridge before your first hour, so payment does not depend on a late invoice.
• Deftridge pays you in USD after the company confirms the hours or the deliverable. The payment date is written in your task agreement.
• You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs.
• You never chase the company. Questions about money go to Deftridge.

What happens after you say you're interested

1. Within one working dayA recruiter writes to you to confirm your hours and the rate you want.
2. You agree the rateYou and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead.
3. With your written OKThe company sees the anonymous profile below. Most companies answer within three working days.
4. StartYou sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above.

What the company sees about you

First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details.

How this rate compares

The midpoint of this range, $70 an hour, is below the median senior Customer Churn Analyst rate in Virginia ($90). The shaded band is the 25th to 75th percentile of the market.

All Customer Churn Analyst jobs in United States · Customer Churn Analyst rates in Virginia · Data & Analytics jobs

Questions about pay and privacy

The rules are the same for every task. Pricing explains the 15% fee, prepayment and when you are paid; How it works covers matching, what the company sees and side work next to a job.