Revenue Retention Bridge
Senior · Customer Churn Analyst · Remote · United States
- Company
- Real-estate services firm in residential development · 51–200 employeesCL-40643 · based in Helena
- Where
- Remote · United States
- Format
- Regular role
- Time needed
- 1–2 h a week
- Start
- Starts within 7 days
- Level
- Senior · 5-10 years
- When you work
- Weekday evenings2 h a week overlap with MT
8 professionals have asked about this task84 tasks of this type completed on Deftridge
About this task
This Real-estate services firm in residential development (51–200 employees) is looking for a senior Customer Churn Analyst for an ongoing part-time engagement of 1–2 h a week. Shows gross and net revenue retention with expansion and contraction.
The company wants a senior person on this without carrying the cost of a full-time role. It works in real estate and construction, where project documents change often.
The work is fully remote. Any location in United States works, with a few hours of overlap with the team's day. Most people do this on weekday evenings; replies inside the working day are not expected. About 2 hours a week should overlap with the team's day (MT).
What you deliver
- Build the monthly MRR bridge with new, expansion, contraction and churn by segment.
- A short handover note when the engagement pauses or ends
- A written update every Thursday with what was done, what is next and anything blocked
- Work logged against the agreed list, so the company contact can see progress without a call
What a week looks like
- Daily: one hour at a time that suits you, inside the agreed window
- Friday: ten-minute sync if anything is blocked
- Thursday: weekly summary posted to the shared thread
Duration: 16 weeks, renewable. Accepted after the walkthrough. Edits requested within three working days are part of the price.
Tools
Who fits
- 5-10 years of hands-on work as a Customer Churn Analyst, or the equivalent mix of roles
- Comfortable working in Excel, SQL and Looker
- Your own work history stays private; the company sees a first name, your field and a rate
Nice to have
- Has worked with a distributed team across time zones
- Used to short written handovers
Not included
- Work outside the scope written in the brief; extra items are quoted separately
- Managing other contractors or employees
- Travel or work at a fixed location
How you get paid
- The company prepays Deftridge before your first hour, so payment does not depend on a late invoice.
- Deftridge pays you in USD after the company confirms the hours or the deliverable. The payment date is written in your task agreement.
- You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs.
- You never chase the company. Questions about money go to Deftridge.
What happens after you say you're interested
- Within one working dayA recruiter writes to you to confirm your hours and the rate you want.
- You agree the rateYou and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead.
- With your written OKThe company sees the anonymous profile below. Most companies answer within three working days.
- StartYou sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above.
What the company sees about you
First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details.
- Experience
- 5-10 years in data & analytics
- Tools
- Excel, SQL, Looker
- Offers
- 2 hours a week, weekday evenings
- Rate
- $72 an hour, agreed with the recruiter
How this rate compares
The midpoint of this range, $72 an hour, is above the median senior Customer Churn Analyst rate in the United States ($70). The shaded band is the 25th to 75th percentile of the market.
All Customer Churn Analyst jobs in United States · Customer Churn Analyst rates in United States · Data & Analytics jobs
Questions about pay and privacy
The rules are the same for every task. Pricing explains the 15% fee, prepayment and when you are paid; How it works covers matching, what the company sees and side work next to a job.
CL-40643 is the Deftridge code for this company. Its name is shared only after you agree to an introduction, and you decide whether to go ahead.