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One-offShortlisting · 2 candidates· DT-1790808

Quarterly Business Review

Senior · Fractional Customer Success Manager · Remote · United States

$78–$97/ hour About $260–$530 in total. Set by the company within a range checked against market pay for the role; your recruiter agrees your exact rate with you before anything is sent. Deftridge adds 15% on top and bills it to the company, so nothing comes out of your rate.
Company
Proptech company in logistics warehouses · 51–200 employeesCL-95829 · based in Surprise
Where
Remote · United States
Format
One-off task
Time needed
about 4 h in total
Start
Starts within 7 days
Level
Senior · 5-10 years
When you work
Flexible hours, async

The company is already looking at 2 profiles for this task. It is still open: new profiles are added to the shortlist until the company decides.

3 professionals have asked about this task346 tasks of this type completed on Deftridge

About this task

This proptech company in logistics warehouses (51–200 employees) is looking for a senior Fractional Customer Success Manager for a single piece of work with a fixed scope and a fixed price. Review deck and call that links product use to customer goals.

The company has a deadline, no one free to own it, and wants a person who has done the same job before. It works in real estate and construction, where project documents change often.

The work is fully remote. Any location in United States works, with a few hours of overlap with the team's day. You choose your hours; nothing is scheduled except an occasional short call.

What you deliver

  • Prepare and run quarterly business reviews for the top 12 accounts.
  • The finished deliverable in the agreed file format, with sources and assumptions listed
  • A 20-minute walkthrough call, or a recorded screen share if you prefer
  • A final note stating what was checked and what was left out of scope

How the work runs

  • Day 1: kickoff call and access to the files
  • Days 2 to 4: the work, with questions answered the same day
  • Last day: delivery and a short walkthrough

Duration: about 10 working days. Accepted when the output matches the agreed checklist and the sample check passes; the recruiter confirms by e-mail.

Tools

PowerPointLooker

Who fits

  • 5-10 years of hands-on work as a Fractional Customer Success Manager, or the equivalent mix of roles
  • Comfortable working in PowerPoint and Looker
  • Your own work history stays private; the company sees a first name, your field and a rate

Nice to have

  • Experience in a similar industry
  • A habit of asking one clarifying question early rather than five late

Not included

  • Anything that needs a signature in your own name unless the brief says so
  • Work outside the scope written in the brief; extra items are quoted separately
  • Managing other contractors or employees

How you get paid

  • The company prepays Deftridge before your first hour, so payment does not depend on a late invoice.
  • Deftridge pays you in USD after the company confirms the hours or the deliverable. The payment date is written in your task agreement.
  • You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs.
  • You never chase the company. Questions about money go to Deftridge.

What happens after you say you're interested

  1. Within one working dayA recruiter writes to you to confirm your hours and the rate you want.
  2. You agree the rateYou and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead.
  3. With your written OKThe company sees the anonymous profile below. Most companies answer within three working days.
  4. StartYou sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above.

What the company sees about you

First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details.

Your profile
AlexSenior Fractional Customer Success Manager
Experience
5-10 years in operations & assistance
Tools
PowerPoint, Looker
Offers
4 hours in total, weekday evenings
Rate
$88 an hour, agreed with the recruiter

How this rate compares

The midpoint of this range, $88 an hour, is above the median senior Fractional Customer Success Manager rate in the United States ($85). The shaded band is the 25th to 75th percentile of the market.

All Fractional Customer Success Manager jobs in United States · Fractional Customer Success Manager rates in United States · Operations & Assistance jobs

Questions about pay and privacy

The rules are the same for every task. Pricing explains the 15% fee, prepayment and when you are paid; How it works covers matching, what the company sees and side work next to a job.

CL-95829 is the Deftridge code for this company. Its name is shared only after you agree to an introduction, and you decide whether to go ahead.

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What do fractional customer success managers get paid in United States?

Typical rate $75 an hour. Get the full rate report for your level and the open tasks near you.

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$78–$97 / hrI'm interested
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