Process Audit and Fixes (Miro)

About this task

This Growth-stage cybersecurity software company for hospitals and clinics (501–1,000 employees) is looking for a manager Operations Manager for a monthly bundle of recurring tasks, 12–24 h a month. Finds where a process loses time and fixes the worst steps.

A named list of recurring items keeps the month predictable for both sides. The company sells subscription software, so deadlines follow release and billing cycles.

The team sits in New York City. Everything can be done remotely; an occasional visit is welcome and never required for the first month. The work runs in two set slots a week, agreed with the team at the start. About 2 hours a week should overlap with the team's day (ET).

What you deliver

• Map the order-to-cash process, time each step and deliver five fixes with owners and expected savings.
• The monthly list of items completed, each with a link to the result
• A named list of items moved to next month, so nothing is lost
• A running log of open questions, reviewed at the start of each week

What a month looks like

• Start of month: the company shares the items and the priorities
• Mid-month: progress check of 15 minutes
• Month end: hours used against the cap, results and open items

Duration: 12 weeks, with a monthly hours cap. Accepted when the company contact confirms the deliverable against the written checklist. One round of edits is included.

Tools

How you get paid

• The company prepays Deftridge before your first hour, so payment does not depend on a late invoice.
• Deftridge pays you in USD after the company confirms the hours or the deliverable. The payment date is written in your task agreement.
• You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs.
• You never chase the company. Questions about money go to Deftridge.

What happens after you say you're interested

1. Within one working dayA recruiter writes to you to confirm your hours and the rate you want.
2. You agree the rateYou and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead.
3. With your written OKThe company sees the anonymous profile below. Most companies answer within three working days.
4. StartYou sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above.

What the company sees about you

First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details.

How this rate compares

The midpoint of this range, $144 an hour, is above the median manager Operations Manager rate in New York ($130). The shaded band is the 25th to 75th percentile of the market.

All Operations Manager jobs in United States · Operations Manager rates in New York · Operations & Assistance jobs

Questions about pay and privacy

The rules are the same for every task. Pricing explains the 15% fee, prepayment and when you are paid; How it works covers matching, what the company sees and side work next to a job.