Knowledge Base Build (Notion)
Senior · Process Documentation Specialist · Hybrid · Ferrara
- Company
- Recruiting platform · 201–500 employeesCL-52707 · based in Ferrara
- Where
- Hybrid · Ferrara
- Format
- Task bundle
- Time needed
- 12–30 h a month
- Start
- Starts within 7 days
- Level
- Senior · 5-10 years
- When you work
- Weekday evenings
- Language
- English and Italianbusiness level
493 tasks of this type completed on Deftridge
About this task
This recruiting platform (201–500 employees) is looking for a senior Process Documentation Specialist for a monthly bundle of recurring tasks, 12–30 h a month. A searchable internal help centre.
The company wants one reliable owner for a list of small jobs instead of five different people. It works in staffing and HR technology, and the team is used to external specialists.
The team sits in Ferrara. Everything can be done remotely; an occasional visit is welcome and never required for the first month. Most people do this on weekday evenings; replies inside the working day are not expected.
What you deliver
- Structure and populate a 60-article internal knowledge base from existing notes.
- A month-end summary with hours used against the cap
- A running log of open questions, reviewed at the start of each week
- A named list of items moved to next month, so nothing is lost
What a month looks like
- Week 1: intake call and a list of what is due this month
- Weeks 2 and 3: items completed in short sessions
- Week 4: month-end summary and the list for next month
Duration: 12 weeks, with a monthly hours cap. Accepted when the company contact confirms the deliverable against the written checklist. One round of edits is included.
Tools
Who fits
- 5-10 years of hands-on work as a Process Documentation Specialist, or the equivalent mix of roles
- Business-level Italian as well as English: the documents and part of the team work in Italian
- Comfortable working in Notion and Confluence
- Your own work history stays private; the company sees a first name, your field and a rate
Nice to have
- Experience in a similar industry
- Used to short written handovers
Not included
- Travel or work at a fixed location
- Managing other contractors or employees
- Anything that needs a signature in your own name unless the brief says so
How you get paid
- The company prepays Deftridge before your first hour, so payment does not depend on a late invoice.
- Deftridge pays you in EUR after the company confirms the hours or the deliverable. The payment date is written in your task agreement.
- You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs.
- You never chase the company. Questions about money go to Deftridge.
What happens after you say you're interested
- Within one working dayA recruiter writes to you to confirm your hours and the rate you want.
- You agree the rateYou and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead.
- With your written OKThe company sees the anonymous profile below. Most companies answer within three working days.
- StartYou sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above.
What the company sees about you
First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details.
- Experience
- 5-10 years in operations & assistance
- Tools
- Notion, Confluence
- Offers
- 21 hours a month, weekday evenings
- Rate
- €22 an hour, agreed with the recruiter
How this rate compares
The midpoint of this range, €22 an hour, is in line with the median senior Process Documentation Specialist rate in Italy (€22). The shaded band is the 25th to 75th percentile of the market.
All Process Documentation Specialist jobs in Italy · Process Documentation Specialist rates in Italy · Operations & Assistance jobs
Questions about pay and privacy
The rules are the same for every task. Pricing explains the 15% fee, prepayment and when you are paid; How it works covers matching, what the company sees and side work next to a job.
CL-52707 is the Deftridge code for this company. Its name is shared only after you agree to an introduction, and you decide whether to go ahead.