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AI review· DT-7922397

Knowledge Base Answer Check

Manager · AI Evaluator: Customer Support · Remote · Connecticut only

$51–$59/ hour About $1,430 a month at 6 h a week. Set by the company within a range checked against market pay for the role; your recruiter agrees your exact rate with you before anything is sent. Deftridge adds 15% on top and bills it to the company, so nothing comes out of your rate.
Company
Corporate law firm for start-ups · 501–1,000 employeesCL-14024 · based in New Haven
Where
Remote · Connecticut only
Format
AI expert review
Time needed
4–8 h a week
Start
Starts next week
Level
Manager · 7-12 years
When you work
Flexible hours, async

10 professionals have asked about this task233 tasks of this type completed on Deftridge

About this task

This corporate law firm for start-ups (501–1,000 employees) is looking for a manager AI Evaluator: Customer Support for a rating and review programme for AI output in your own field, 4–8 h a week. Checks that AI answers match the help centre.

Ratings are checked against a written rubric, and your notes go back to the team that builds the product. It is a law firm; confidentiality is absolute and every file is handled under supervision.

The work is fully remote, but the company can only contract people who live in Connecticut, so this one is for residents there.

What you deliver

  • Compare 50 AI answers with help-centre articles and list contradictions and invented policies.
  • Flags for answers that are unsafe, off-topic or wrong in your field
  • Ratings entered in the client's tool against the written rubric, with a one-line reason each
  • Short calibration notes after the first batch, so your ratings match the guidelines

What a week looks like

  • Wednesday: 15-minute check-in to agree the week's items
  • Tuesday: main working block (3 hours)
  • Monday: hand-off note with what shipped and what is open

Duration: Weekly batches for 8 weeks, renewed every four weeks. Accepted after the walkthrough. Edits requested within three working days are part of the price.

Tools

ZendeskGoogle Docs

Who fits

  • 7-12 years of hands-on work as an AI Evaluator: Customer Support, or the equivalent mix of roles
  • Comfortable working in Zendesk and Google Docs
  • This is human work only: AI tools may not be used to produce your answers or ratings
  • Your own work history stays private; the company sees a first name, your field and a rate

Nice to have

  • A habit of asking one clarifying question early rather than five late
  • Used to short written handovers

Not included

  • Travel or work at a fixed location
  • On-call availability outside the agreed window
  • Managing other contractors or employees

How you get paid

  • The company prepays Deftridge before your first hour, so payment does not depend on a late invoice.
  • Deftridge pays you in USD after the company confirms the hours or the deliverable. The payment date is written in your task agreement.
  • You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs.
  • You never chase the company. Questions about money go to Deftridge.

What happens after you say you're interested

  1. Within one working dayA recruiter writes to you to confirm your hours and the rate you want.
  2. You agree the rateYou and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead.
  3. With your written OKThe company sees the anonymous profile below. Most companies answer within three working days.
  4. StartYou sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above.

What the company sees about you

First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details.

Your profile
AlexManager AI Evaluator: Customer Support
Experience
7-12 years in AI expert review
Tools
Zendesk, Google Docs
Offers
6 hours a week, weekday evenings
Rate
$55 an hour, agreed with the recruiter

How this rate compares

The midpoint of this range, $55 an hour, is below the median manager AI Evaluator: Customer Support rate in Connecticut ($60). The shaded band is the 25th to 75th percentile of the market.

All AI Evaluator: Customer Support jobs in United States · AI Evaluator: Customer Support rates in Connecticut · AI Expert Review jobs

Questions about pay and privacy

The rules are the same for every task. Pricing explains the 15% fee, prepayment and when you are paid; How it works covers matching, what the company sees and side work next to a job.

CL-14024 is the Deftridge code for this company. Its name is shared only after you agree to an introduction, and you decide whether to go ahead.

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What do AI evaluator: customer supports get paid in Connecticut?

Typical rate $50 an hour. Get the full rate report for your level and the open tasks near you.

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$51–$59 / hrI'm interested
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