At-Risk Account List (SQL)

About this task

This streaming and audio company in lifestyle (201–500 employees) is looking for a senior Customer Churn Analyst for an ongoing part-time engagement of 1–2 h a week. Monthly list of accounts likely to leave with suggested actions.

The person who did this left, and the company would rather bring in an experienced part-timer than rush a permanent hire. It publishes content on a schedule, so editorial deadlines are fixed.

The work is fully remote, but the company can only contract people who live in Wisconsin, so this one is for residents there. Most people do this on weekday evenings; replies inside the working day are not expected. About 3 hours a week should overlap with the team's day (CT).

What you deliver

• Score all accounts for churn risk monthly and give customer success the top 40 with reasons.
• A written update every Thursday with what was done, what is next and anything blocked
• Work logged against the agreed list, so the company contact can see progress without a call
• A short handover note when the engagement pauses or ends

What a week looks like

• Monday: pick up the queue and confirm priorities
• Midweek: two short working sessions of one to two hours
• Thursday: update sent before the company's end of day

Duration: 12 weeks, renewable. Accepted when the output matches the agreed checklist and the sample check passes; the recruiter confirms by e-mail.

Tools

How you get paid

• The company prepays Deftridge before your first hour, so payment does not depend on a late invoice.
• Deftridge pays you in USD after the company confirms the hours or the deliverable. The payment date is written in your task agreement.
• You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs.
• You never chase the company. Questions about money go to Deftridge.

What happens after you say you're interested

1. Within one working dayA recruiter writes to you to confirm your hours and the rate you want.
2. You agree the rateYou and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead.
3. With your written OKThe company sees the anonymous profile below. Most companies answer within three working days.
4. StartYou sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above.

What the company sees about you

First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details.

How this rate compares

The midpoint of this range, $74 an hour, is above the median senior Customer Churn Analyst rate in Wisconsin ($55). The shaded band is the 25th to 75th percentile of the market.

All Customer Churn Analyst jobs in United States · Customer Churn Analyst rates in Wisconsin · Data & Analytics jobs

Questions about pay and privacy

The rules are the same for every task. Pricing explains the 15% fee, prepayment and when you are paid; How it works covers matching, what the company sees and side work next to a job.