Ruth Nakamura
Payments and Billing Specialist. The team that moves the money: companies prepay, professionals are paid once hours or deliverables are confirmed.
- [email protected]
- Based in
- Montreal, Canada
- Team
- Payments and billing
- On the team since
- 2025
What Ruth handles
Reconciles confirmed hours with payouts and answers tax-document questions in writing.
Prepayment invoices in dollars, Canadian dollars, pounds or euros, with the 15% shown on its own line.
When a professional is paid and how to change the bank details safely.
The forms and records a contractor needs at year end.
Money-back requests that follow a guarantee, handled in writing.
How to work with Ruth
Write with the details
E-mail Ruth at [email protected] or use the contact form, with the task or invoice number if you have one.
A reply in writing
You get an answer in writing within one working day, in your time zone.
One thread
The conversation stays in one thread, so nobody asks you the same thing twice.
Escalate if it stalls
If a request is stuck, reply to the thread and a team head picks it up the same day.
Did someone use Ruth's name?
Genuine mail from Ruth arrives from [email protected] and from no other address. Nobody here asks for money, a password or bank details, or pushes for a quick answer. In doubt, run the sender through our checker.
More from Payments and billing
5 colleagues work in the same team.
Common questions
How to check that a message is really from Ruth, what a recruiter can and cannot ask for, and what happens after the first e-mail: Verify a sender, Our promise and How it works.