Nathan Brooks
Candidate Success Manager. The team that helps professionals who have already joined: profiles, availability, onboarding and tasks that need a nudge.
- [email protected]
- Based in
- Chicago, United States
- Team
- Candidate success
- On the team since
- 2025
What Nathan handles
Looks after professionals once they have joined, from availability changes to a brief that moved.
Fixing a title, a rate or a time window so the right tasks reach you.
A first-task checklist: contract check, confidentiality terms and how hours are confirmed.
Pausing tasks, changing weekly hours and the 15-hour weekly cap.
A brief that changed, a late confirmation or a question for the company.
How to work with Nathan
Write with the details
E-mail Nathan at [email protected] or use the contact form, with the task or invoice number if you have one.
A reply in writing
You get an answer in writing within one working day, in your time zone.
One thread
The conversation stays in one thread, so nobody asks you the same thing twice.
Escalate if it stalls
If a request is stuck, reply to the thread and a team head picks it up the same day.
Did someone use Nathan's name?
Genuine mail from Nathan arrives from [email protected] and from no other address. Nobody here asks for money, a password or bank details, or pushes for a quick answer. In doubt, run the sender through our checker.
More from Candidate success
9 colleagues work in the same team.
Common questions
How to check that a message is really from Nathan, what a recruiter can and cannot ask for, and what happens after the first e-mail: Verify a sender, Our promise and How it works.