Customer Support Manager hourly rate in United Kingdom
The market median wage for a Customer Support Manager in the United Kingdom is £14.58 an hour. A senior part-time contractor typically receives £23 an hour on Deftridge.
Customer Support Manager wage percentiles in United Kingdom
Employee wages for the role. The yellow row is the median.
| Percentile | Per hour | 5 h a week, per month | Full time, per year |
|---|---|---|---|
| 10th | £8.48 | £180 | £17,600 |
| 25th | £10.94 | £240 | £22,800 |
| Median | £14.58 | £320 | £30,300 |
| 75th | £19.84 | £430 | £41,300 |
| 90th | £26.49 | £570 | £55,100 |
Source: Office for National Statistics, 2026p; aged to October 2026; about 465,000 people employed in the role. How rates are built.
United Kingdom in numbers
What sets the United Kingdom apart for a Customer Support Manager, from the same sources as the table above.
- £17.82
- highest median wage, London
- £13.17
- lowest median wage, Northern Ireland
- 465,000
- people employed in the role
- £23
- country floor: no United Kingdom rate is published below it, and this role is at the floor
- For tax year 2026 to 2027, self-employed Class 4 National Insurance is 6% on profits over £12,570 up to £50,270 and 2% on profits over £50,270. Source
- Class 2 National Insurance does not have to be paid: with profits of £7,105 or more it is treated as paid; below that, voluntary Class 2 is £3.65 a week for 2026 to 2027. Source
What contractors receive
The Deftridge rate for a Customer Support Manager in the United Kingdom by level and by format. The company adds 15% on top; you keep all of the rate shown.
| Level | Per hour | Per month at 5 h/week |
|---|---|---|
| Senior (country floor) | £23 | £500 |
| Manager | £25 | £540 |
| Director | £30 | £650 |
Rows marked country floor would come out lower by the formula; the United Kingdom floor of £23 applies instead.
Customer Support Manager pay by region in United Kingdom
Typical contractor rate for a senior Customer Support Manager, highest first; 9 of 12 places shown.
| Place | Median wage | Contractor rate |
|---|---|---|
| London | £17.82 | £25 |
| Scotland | £15.21 | £23 |
| South West | £14.50 | £23 |
| South East | £14.45 | £23 |
| East Midlands | £14.36 | £23 |
| East of England | £14.36 | £23 |
| West Midlands | £14.18 | £23 |
| North West | £14.12 | £23 |
| Yorkshire and The Humber | £13.66 | £23 |
Questions about pay, fees and privacy
The same rules apply to every task, so they live on two pages: Pricing explains the 15% fee, prepayment and when you are paid; How it works covers matching, what a company sees and side work next to a job.
Customer Support Manager rates in every country · Customer Support Manager jobs in United Kingdom · Methodology