Process Audit and Fixes
Manager · Operations Manager · On-site · Warsaw
- Company
- E-commerce platform for home goods · 5,000+ employeesCL-82640 · based in Daphne
- Where
- On-site · Warsaw
- Format
- Task bundle
- Time needed
- 12–24 h a month
- Start
- Starts within 7 days
- Level
- Manager · 7-12 years
- When you work
- Flexible hours, async2 h a week overlap with CET
- Language
- English and Polishbusiness level
5 professionals have asked about this task436 tasks of this type completed on Deftridge
About this task
This E-commerce platform for home goods (5,000+ employees) is looking for a manager Operations Manager for a monthly bundle of recurring tasks, 12–24 h a month. Finds where a process loses time and fixes the worst steps.
The same kind of work comes back every month, so the company prefers one person with an hours cap over ad-hoc requests. It sells online, so volumes move with promotions and the calendar matters.
The company prefers a person who can come to Warsaw for kickoff and the final review; the rest is remote. You choose your hours; nothing is scheduled except an occasional short call. About 2 hours a week should overlap with the team's day (CET).
What you deliver
- Map the order-to-cash process, time each step and deliver five fixes with owners and expected savings.
- The monthly list of items completed, each with a link to the result
- A running log of open questions, reviewed at the start of each week
- A month-end summary with hours used against the cap
What a month looks like
- Week 1: intake call and a list of what is due this month
- Weeks 2 and 3: items completed in short sessions
- Week 4: month-end summary and the list for next month
Duration: 8 weeks, with a monthly hours cap. Accepted after the walkthrough. Edits requested within three working days are part of the price.
Tools
Who fits
- 7-12 years of hands-on work as an Operations Manager, or the equivalent mix of roles
- Business-level Polish as well as English: the documents and part of the team work in Polish
- Comfortable working in Miro and Notion
- Your own work history stays private; the company sees a first name, your field and a rate
Nice to have
- Comfortable explaining numbers or decisions to a non-specialist reader
- Experience in a similar industry
Not included
- Managing other contractors or employees
- Work outside the scope written in the brief; extra items are quoted separately
- Anything that needs a signature in your own name unless the brief says so
How you get paid
- The company prepays Deftridge before your first hour, so payment does not depend on a late invoice.
- Deftridge pays you in EUR after the company confirms the hours or the deliverable. The payment date is written in your task agreement.
- You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs.
- You never chase the company. Questions about money go to Deftridge.
What happens after you say you're interested
- Within one working dayA recruiter writes to you to confirm your hours and the rate you want.
- You agree the rateYou and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead.
- With your written OKThe company sees the anonymous profile below. Most companies answer within three working days.
- StartYou sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above.
What the company sees about you
First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details.
- Experience
- 7-12 years in operations & assistance
- Tools
- Miro, Notion
- Offers
- 18 hours a month, weekday evenings
- Rate
- €37 an hour, agreed with the recruiter
How this rate compares
The midpoint of this range, €37 an hour, is above the median manager Operations Manager rate in Poland (€35). The shaded band is the 25th to 75th percentile of the market.
All Operations Manager jobs in Poland · Operations Manager rates in Poland · Operations & Assistance jobs
Questions about pay and privacy
The rules are the same for every task. Pricing explains the 15% fee, prepayment and when you are paid; How it works covers matching, what the company sees and side work next to a job.
CL-82640 is the Deftridge code for this company. Its name is shared only after you agree to an introduction, and you decide whether to go ahead.