Legal Request Intake and Triage (Jira)

About this task

This Home-goods retailer with 40 stores (501–1,000 employees) is looking for a senior Legal Operations for an ongoing part-time engagement of 3–8 h a week. Sorts requests so lawyers deal with the right ones.

The team is stretched and wants steady, predictable help instead of another full-time hire. It is a retailer with stores and an online channel, and the team works to a weekly trading rhythm.

The work is fully remote. Any location in United Kingdom works, with a few hours of overlap with the team's day. Most people do this on weekday evenings; replies inside the working day are not expected. About 2 hours a week should overlap with the team's day (UK time).

What you deliver

• Triage requests, answer routine ones using templates and route the rest to counsel.
• A written update every Wednesday with what was done, what is next and anything blocked
• A short handover note when the engagement pauses or ends
• Questions collected in one thread, answered within one working day

What a week looks like

• Tuesday: 15-minute check-in to agree the week's items
• Friday: main working block (3 hours)
• Wednesday: hand-off note with what shipped and what is open

Duration: 12 weeks, renewable. Accepted after the walkthrough. Edits requested within three working days are part of the price.

Tools

How you get paid

• The company prepays Deftridge before your first hour, so payment does not depend on a late invoice.
• Deftridge pays you in GBP after the company confirms the hours or the deliverable. The payment date is written in your task agreement.
• You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs.
• You never chase the company. Questions about money go to Deftridge.

What happens after you say you're interested

1. Within one working dayA recruiter writes to you to confirm your hours and the rate you want.
2. You agree the rateYou and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead.
3. With your written OKThe company sees the anonymous profile below. Most companies answer within three working days.
4. StartYou sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above.

What the company sees about you

First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details.

How this rate compares

The midpoint of this range, £24 an hour, is above the median senior Legal Operations rate in the United Kingdom (£23). The shaded band is the 25th to 75th percentile of the market.

All Legal Operations jobs in United Kingdom · Legal Operations rates in United Kingdom · Legal jobs

Questions about pay and privacy

The rules are the same for every task. Pricing explains the 15% fee, prepayment and when you are paid; How it works covers matching, what the company sees and side work next to a job.