Legal Request Intake and Triage (Jira)

About this task

This Series C workflow automation company (201–500 employees) is looking for a manager Legal Operations for an ongoing part-time engagement of 3–8 h a week. Sorts requests so lawyers deal with the right ones.

Workload peaks and dips, so a few fixed hours a week fit better than a full-time seat. The company sells subscription software, so deadlines follow release and billing cycles.

The team sits in Split. Everything can be done remotely; an occasional visit is welcome and never required for the first month. Most people do this on weekday evenings; replies inside the working day are not expected. About 2 hours a week should overlap with the team's day (CET).

What you deliver

• Triage requests, answer routine ones using templates and route the rest to counsel.
• A short handover note when the engagement pauses or ends
• Work logged against the agreed list, so the company contact can see progress without a call
• Questions collected in one thread, answered within one working day

What a week looks like

• Friday: pick up the queue and confirm priorities
• Midweek: two short working sessions of one to two hours
• Wednesday: update sent before the company's end of day

Duration: 16 weeks, renewable. Accepted after the walkthrough. Edits requested within three working days are part of the price.

Tools

How you get paid

• The company prepays Deftridge before your first hour, so payment does not depend on a late invoice.
• Deftridge pays you in EUR after the company confirms the hours or the deliverable. The payment date is written in your task agreement.
• You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs.
• You never chase the company. Questions about money go to Deftridge.

What happens after you say you're interested

1. Within one working dayA recruiter writes to you to confirm your hours and the rate you want.
2. You agree the rateYou and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead.
3. With your written OKThe company sees the anonymous profile below. Most companies answer within three working days.
4. StartYou sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above.

What the company sees about you

First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details.

How this rate compares

The midpoint of this range, €23 an hour, is above the median manager Legal Operations rate in Croatia (€22). The shaded band is the 25th to 75th percentile of the market.

All Legal Operations jobs in Croatia · Legal Operations rates in Croatia · Legal jobs

Questions about pay and privacy

The rules are the same for every task. Pricing explains the 15% fee, prepayment and when you are paid; How it works covers matching, what the company sees and side work next to a job.