Dispute and Credit Note Handling · Insurance

About this task

This health insurer for travel (51–200 employees) is looking for a specialist Accounts Receivable & Collections Specialist for an ongoing part-time engagement of 2–5 h a week. Resolves invoice disputes and issues credit notes under policy.

The company wants a senior person on this without carrying the cost of a full-time role. It is an insurer, so accuracy and an audit trail come before speed.

The work is fully remote, but the company can only contract people who live in California, so this one is for residents there. The company prefers early-morning hours, before a normal working day starts. About 1 hour a week should overlap with the team's day (PT).

What you deliver

• Resolve 20 open disputes with sales and support input and issue approved credit notes.
• Questions collected in one thread, answered within one working day
• A written update every Wednesday with what was done, what is next and anything blocked
• A short handover note when the engagement pauses or ends

What a week looks like

• Friday: 15-minute check-in to agree the week's items
• Monday: main working block (2 hours)
• Wednesday: hand-off note with what shipped and what is open

Duration: 12 weeks, renewable. Accepted on the company's written OK. If something is missed, you fix it in the same week at no extra charge to either side.

Tools

How you get paid

• The company prepays Deftridge before your first hour, so payment does not depend on a late invoice.
• Deftridge pays you in USD after the company confirms the hours or the deliverable. The payment date is written in your task agreement.
• You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs.
• You never chase the company. Questions about money go to Deftridge.

What happens after you say you're interested

1. Within one working dayA recruiter writes to you to confirm your hours and the rate you want.
2. You agree the rateYou and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead.
3. With your written OKThe company sees the anonymous profile below. Most companies answer within three working days.
4. StartYou sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above.

What the company sees about you

First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details.

How this rate compares

The midpoint of this range, $38 an hour, is below the median specialist Accounts Receivable & Collections Specialist rate in California ($40). The shaded band is the 25th to 75th percentile of the market.

All Accounts Receivable & Collections Specialist jobs in United States · Accounts Receivable & Collections Specialist rates in California · Finance & Accounting jobs

Questions about pay and privacy

The rules are the same for every task. Pricing explains the 15% fee, prepayment and when you are paid; How it works covers matching, what the company sees and side work next to a job.