Dispute and Credit Note Handling (NetSuite)

About this task

This property and casualty insurer for homeowners (501–1,000 employees) is looking for a senior Accounts Receivable & Collections Specialist for an ongoing part-time engagement of 2–5 h a week. Resolves invoice disputes and issues credit notes under policy.

The team is stretched and wants steady, predictable help instead of another full-time hire. It is an insurer, so accuracy and an audit trail come before speed.

The team sits in Calgary. Everything can be done remotely; an occasional visit is welcome and never required for the first month. Most people do this on weekday evenings; replies inside the working day are not expected. About 3 hours a week should overlap with the team's day (MT).

What you deliver

• Resolve 15 open disputes with sales and support input and issue approved credit notes.
• Questions collected in one thread, answered within one working day
• Work logged against the agreed list, so the company contact can see progress without a call
• A short handover note when the engagement pauses or ends

What a week looks like

• Monday: pick up the queue and confirm priorities
• Midweek: two short working sessions of one to two hours
• Tuesday: update sent before the company's end of day

Duration: 12 weeks, renewable. Accepted when the company contact confirms the deliverable against the written checklist. One round of edits is included.

Tools

How you get paid

• The company prepays Deftridge before your first hour, so payment does not depend on a late invoice.
• Deftridge pays you in CAD after the company confirms the hours or the deliverable. The payment date is written in your task agreement.
• You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs.
• You never chase the company. Questions about money go to Deftridge.

What happens after you say you're interested

1. Within one working dayA recruiter writes to you to confirm your hours and the rate you want.
2. You agree the rateYou and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead.
3. With your written OKThe company sees the anonymous profile below. Most companies answer within three working days.
4. StartYou sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above.

What the company sees about you

First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details.

How this rate compares

The midpoint of this range, CA$48 an hour, is above the median senior Accounts Receivable & Collections Specialist rate in Alberta (CA$45). The shaded band is the 25th to 75th percentile of the market.

All Accounts Receivable & Collections Specialist jobs in Canada · Accounts Receivable & Collections Specialist rates in Alberta · Finance & Accounting jobs

Questions about pay and privacy

The rules are the same for every task. Pricing explains the 15% fee, prepayment and when you are paid; How it works covers matching, what the company sees and side work next to a job.