Customer Research Interviews

About this task

This Home-goods retailer selling electronics (1,001–5,000 employees) is looking for a manager Product Marketing Manager for a monthly bundle of recurring tasks, 10–20 h a month. Interviews that test positioning and uncover needs.

A named list of recurring items keeps the month predictable for both sides. It is a retailer with stores and an online channel, and the team works to a weekly trading rhythm.

The work is fully remote. Any location in United States works, with a few hours of overlap with the team's day. The work runs in two set slots a week, agreed with the team at the start. About 1 hour a week should overlap with the team's day (CT).

What you deliver

• Run 8 customer interviews on the buying process and summarise the themes.
• The monthly list of items completed, each with a link to the result
• A named list of items moved to next month, so nothing is lost
• A running log of open questions, reviewed at the start of each week

What a month looks like

• Start of month: the company shares the items and the priorities
• Mid-month: progress check of 15 minutes
• Month end: hours used against the cap, results and open items

Duration: 12 weeks, with a monthly hours cap. Accepted when the company contact confirms the deliverable against the written checklist. One round of edits is included.

Tools

How you get paid

• The company prepays Deftridge before your first hour, so payment does not depend on a late invoice.
• Deftridge pays you in USD after the company confirms the hours or the deliverable. The payment date is written in your task agreement.
• You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs.
• You never chase the company. Questions about money go to Deftridge.

What happens after you say you're interested

1. Within one working dayA recruiter writes to you to confirm your hours and the rate you want.
2. You agree the rateYou and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead.
3. With your written OKThe company sees the anonymous profile below. Most companies answer within three working days.
4. StartYou sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above.

What the company sees about you

First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details.

How this rate compares

The midpoint of this range, $147 an hour, is above the median manager Product Marketing Manager rate in the United States ($145). The shaded band is the 25th to 75th percentile of the market.

All Product Marketing Manager jobs in United States · Product Marketing Manager rates in United States · Marketing & Content jobs

Questions about pay and privacy

The rules are the same for every task. Pricing explains the 15% fee, prepayment and when you are paid; How it works covers matching, what the company sees and side work next to a job.