At-Risk Customer Calls · Real estate
Manager · Account Manager · Hybrid · Münster
- Company
- Real-estate services firm · 501–1,000 employeesCL-41794 · based in Münster
- Where
- Hybrid · Münster
- Format
- One-off task
- Time needed
- about 7 h in total
- Start
- Starts within 7 days
- Level
- Manager · 7-12 years
- When you work
- Flexible hours, async1 h a week overlap with CET
151 tasks of this type completed on Deftridge
About this task
This Real-estate services firm (501–1,000 employees) is looking for a manager Account Manager for a single piece of work with a fixed scope and a fixed price. Calls to customers who signalled they might leave.
A fresh pair of experienced eyes is needed, and the result is a document or file the team can use straight away. It works in real estate and construction, where project documents change often.
The team sits in Münster. Everything can be done remotely; an occasional visit is welcome and never required for the first month. You choose your hours; nothing is scheduled except an occasional short call. About 1 hour a week should overlap with the team's day (CET).
What you deliver
- Contact 20 at-risk accounts, find the reason and agree a save plan or a clean exit.
- The finished deliverable in the agreed file format, with sources and assumptions listed
- A 20-minute walkthrough call, or a recorded screen share if you prefer
- One round of edits after the company's review is included
How the work runs
- Day 1: kickoff call and access to the files
- Days 2 to 6: the work, with questions answered the same day
- Last day: delivery and a short walkthrough
Duration: 2 to 3 weeks. Accepted after the walkthrough. Edits requested within three working days are part of the price.
Tools
Who fits
- 7-12 years of hands-on work as an Account Manager, or the equivalent mix of roles
- Comfortable working in Zoom and HubSpot
- Your own work history stays private; the company sees a first name, your field and a rate
Nice to have
- Experience in a similar industry
- A habit of asking one clarifying question early rather than five late
Not included
- On-call availability outside the agreed window
- Anything that needs a signature in your own name unless the brief says so
- Travel or work at a fixed location
How you get paid
- The company prepays Deftridge before your first hour, so payment does not depend on a late invoice.
- Deftridge pays you in EUR after the company confirms the hours or the deliverable. The payment date is written in your task agreement.
- You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs.
- You never chase the company. Questions about money go to Deftridge.
What happens after you say you're interested
- Within one working dayA recruiter writes to you to confirm your hours and the rate you want.
- You agree the rateYou and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead.
- With your written OKThe company sees the anonymous profile below. Most companies answer within three working days.
- StartYou sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above.
What the company sees about you
First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details.
- Experience
- 7-12 years in operations & assistance
- Tools
- Zoom, HubSpot
- Offers
- 7 hours in total, weekday evenings
- Rate
- €46 an hour, agreed with the recruiter
How this rate compares
The midpoint of this range, €46 an hour, is above the median manager Account Manager rate in Germany (€45). The shaded band is the 25th to 75th percentile of the market.
All Account Manager jobs in Germany · Account Manager rates in Germany · Operations & Assistance jobs
Questions about pay and privacy
The rules are the same for every task. Pricing explains the 15% fee, prepayment and when you are paid; How it works covers matching, what the company sees and side work next to a job.
CL-41794 is the Deftridge code for this company. Its name is shared only after you agree to an introduction, and you decide whether to go ahead.