<!-- canonical: https://deftridge.com/team/valentina-rossi/ -->
Source: https://deftridge.com/team/valentina-rossi/
Title: Valentina Rossi, Candidate Success Manager | Deftridge
Summary: Valentina Rossi, Candidate Success Manager at Deftridge, based in Rome, Italy. Writes only from valentina.rossi@deftridge.com.

Candidate success

# Valentina Rossi

Candidate Success Manager. The team that helps professionals who have already joined: profiles, availability, onboarding and tasks that need a nudge.

- **E-mail** [valentina.rossi@deftridge.com](mailto:valentina.rossi@deftridge.com)

- **Based in** Rome, Italy

- **Team** Candidate success

- **On the team since** 2025

About Valentina

## What Valentina handles

Helps new professionals settle in: a first-task checklist, a contract check and a clear answer on who to write to.

Profiles

Fixing a title, a rate or a time window so the right tasks reach you.

Onboarding

A first-task checklist: contract check, confidentiality terms and how hours are confirmed.

Availability

Pausing tasks, changing weekly hours and the 15-hour weekly cap.

Blocked tasks

A brief that changed, a late confirmation or a question for the company.

How it works

## How to work with Valentina


### Write with the details

E-mail Valentina at valentina.rossi@deftridge.com or use the contact form, with the task or invoice number if you have one.


### A reply in writing

You get an answer in writing within one working day, in your time zone.


### One thread

The conversation stays in one thread, so nobody asks you the same thing twice.


### Escalate if it stalls

If a request is stuck, reply to the thread and a team head picks it up the same day.

Stay safe

## Did someone use Valentina's name?

Genuine mail from Valentina arrives from **valentina.rossi@deftridge.com** and from no other address. Nobody here asks for money, a password or bank details, or pushes for a quick answer. In doubt, run the sender through our checker.

Colleagues

## More from Candidate success

9 colleagues work in the same team.

- [Alison Grant Candidate Success Manager](https://deftridge.com/team/alison-grant/)

- [Anna Kowalska Candidate Success Manager](https://deftridge.com/team/anna-kowalska/)

- [Ciaran Walsh Candidate Success Manager](https://deftridge.com/team/ciaran-walsh/)

- [Claire Whitfield Candidate Success Manager](https://deftridge.com/team/claire-whitfield/)

- [Elodie Martin Candidate Success Manager](https://deftridge.com/team/elodie-martin/)

- [Hannah Pruitt Candidate Success Manager](https://deftridge.com/team/hannah-pruitt/)

- [Jakub Dvorak Candidate Success Manager](https://deftridge.com/team/jakub-dvorak/)

- [Nathan Brooks Candidate Success Manager](https://deftridge.com/team/nathan-brooks/)

[Meet all 120 people](https://deftridge.com/team/#dt-dir)

## Common questions

How to check that a message is really from Valentina, what a recruiter can and cannot ask for, and what happens after the first e-mail: [Verify a sender](https://deftridge.com/verify/), [Our promise](https://deftridge.com/our-promise/) and [How it works](https://deftridge.com/how-it-works/).

## Useful next steps

- [Meet the team](https://deftridge.com/team/)

- [Verify a sender](https://deftridge.com/verify/)

- [Our promise](https://deftridge.com/our-promise/)

- [Free Rate Report](https://deftridge.com/rate-report/)
