Source: https://deftridge.com/side-work/customer-success-manager/ Title: Side work for Customer Success Managers | Deftridge Summary: Part-time roles for customer success managers: what they pay per hour, which tasks are open and how to start in about five hours a week. Side work for Customer Success Managers · **Updated November 3, 2026** # Side work for Customer Success Managers Customer Success Manager is one of the titles we hear most. These are the part-time roles where your experience carries over, what they pay per hour, and the tasks open now. About five hours a week, next to your main job. **4** roles that fit a customer success manager **1,018** open tasks in those roles **$60/hr** typical US rate, Account Manager **5 h** a week is enough By [Daniel Kwon](https://deftridge.com/team/daniel-kwon/), Director, Operations & Assistance · Edited by [Helena Voss](https://deftridge.com/team/helena-voss/) · Published 2 November 2026 ## Side work as a customer success manager: what to know Customer success managers are hired part time to build what a small team lacks: an onboarding programme, health scores, a renewal playbook, a quarterly business review template. Some companies also want a few hours a week of account coverage during a busy period. Tasks that build a system pay better than tasks that cover a queue. Mention the platform you have used, the size of the book you managed and one metric you moved, such as retention or time to first value. If you talk to customers in your day job, keep the two sets of conversations apart; never contact the side company's customers from your main work accounts. In our data: 1,018 open tasks across the 4 roles that fit a customer success manager, 59% of them remote. The typical senior rate for Account Manager is $60 in the US, £23 in the UK, CA$45 in Canada and €35 in Germany an hour, before the company's 15% fee. The other roles that fit are Fractional Customer Success Manager, CRM Administrator, Process Documentation Specialist. Most of these tasks are sized for 3 to 8 hours a week. Rates come from official wage statistics aged to October 2026; see [the full table by country](https://deftridge.com/rates/account-manager/). ## Where a customer success manager's experience fits The best match is first. Each role page shows the rate by country and level. - [202 open tasks Account Manager Looks after a book of existing customers part-time: renewals, upsell conversations and a regular check-in rhythm. typical US rate $60/hr](https://deftridge.com/jobs/account-manager/) - [470 open tasks Fractional Customer Success Manager Owns a book of accounts part-time: onboarding, health checks, renewals and expansion signals. typical US rate $75/hr](https://deftridge.com/jobs/fractional-customer-success-manager/) - [219 open tasks CRM Administrator Configures and cleans the CRM: fields, workflows, permissions, imports and reports. typical US rate $80/hr](https://deftridge.com/jobs/crm-administrator/) - [127 open tasks Process Documentation Specialist Records how work is done and turns it into SOPs and checklists people follow. typical US rate $60/hr](https://deftridge.com/jobs/process-documentation/) ## Open now for a customer success manager Tasks in the roles above, newest first, each with the hourly rate. One-off Posted Nov 2 ### [Integration Troubleshooting](https://deftridge.com/job/integration-troubleshooting-new-york-city-dt-1637845/) Specialist · CRM Administrator Industrial manufacturer making food packaging · 201–500 employees **$94–$119** / hour About $320–$850 in total - about 6 h in total - Hybrid · New York City - Starts within 2 weeks - Top 25% for the role [View task](https://deftridge.com/job/integration-troubleshooting-new-york-city-dt-1637845/) One-off Posted Nov 2 ### [Quarterly Business Review (PowerPoint)](https://deftridge.com/job/quarterly-business-review-new-york-city-dt-2487700/) Senior · Fractional Customer Success Manager International nonprofit in refugee support · 501–1,000 employees **$104–$118** / hour About $330–$670 in total - about 4 h in total - Hybrid · New York City - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/quarterly-business-review-new-york-city-dt-2487700/) One-off Posted Nov 2 ### [Customer Advisory Board Support](https://deftridge.com/job/customer-advisory-board-support-london-dt-4312564/) Manager · Fractional Customer Success Manager Hospitality operator in short-term rentals · 1,001–5,000 employees **£41–£51** / hour About £280–£640 in total - about 10 h in total - Hybrid · London - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/customer-advisory-board-support-london-dt-4312564/) Regular Posted Nov 2 ### [Onboarding New Accounts](https://deftridge.com/job/onboarding-new-accounts-san-francisco-dt-4390358/) Senior · Fractional Customer Success Manager Last-mile delivery company · 51–200 employees **$125–$149** / hour About $4,150 a month at 7 h a week - 4–10 h a week - Hybrid · San Francisco - Starts next week - Top 25% for the role [View task](https://deftridge.com/job/onboarding-new-accounts-san-francisco-dt-4390358/) One-off Posted Nov 2 ### [Quarterly Business Review Deck](https://deftridge.com/job/quarterly-business-review-deck-germany-dt-7479436/) Manager · Account Manager Boutique advisory firm for private equity · 201–500 employees **€43–€50** / hour About €190–€370 in total - about 6 h in total - Remote · Germany - Starts within 7 days - Top 25% for the role - English and German [View task](https://deftridge.com/job/quarterly-business-review-deck-germany-dt-7479436/) Regular Posted Nov 2 ### [Renewal Forecasting and Outreach](https://deftridge.com/job/renewal-forecasting-and-outreach-san-francisco-dt-7613887/) Senior · Fractional Customer Success Manager Warehousing operator for e-commerce brands · 201–500 employees **$125–$162** / hour About $930 a month at 2 h a week - 1–2 h a week - On-site · San Francisco - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/renewal-forecasting-and-outreach-san-francisco-dt-7613887/) ## Before you take side work Three checks that take ten minutes. - Read the outside-work, conflict-of-interest and confidentiality clauses in your employment contract. If it asks for consent, ask in writing. - Do not take tasks from a direct competitor of your employer. - Use your own equipment and your own time. [Read the guide](https://deftridge.com/guides/check-your-contract-before-side-work/) ## Questions about pay, fees and privacy The same rules apply to every task, so they live on two pages: [Pricing](https://deftridge.com/pricing/) explains the 15% fee, prepayment and when you are paid; [How it works](https://deftridge.com/how-it-works/) covers matching, what a company sees and side work next to a job.