Source: https://deftridge.com/jobs/fractional-customer-success-manager/ Title: Fractional Customer Success Manager jobs | Deftridge Summary: Fractional Customer Success Manager tasks with the rate up front: 477 listed, 4 to 10 hours a week. Typical US rate $75 an hour. Professionals pay no fee. Operations & Assistance · **Updated November 3, 2026** # Fractional Customer Success Manager jobs Owns a book of accounts part-time: onboarding, health checks, renewals and expansion signals. 477 tasks are open now, sized for 4 to 10 hours a week. **$75/hr** typical US rate, senior level **$92/hr** median published task rate **477** open tasks **4-10 h** a week for a typical task ## Open Fractional Customer Success Manager tasks [See all 477](https://deftridge.com/jobs/#role=fractional-customer-success-manager) Regular Posted Nov 3 ### [Onboarding New Accounts](https://deftridge.com/job/onboarding-new-accounts-germany-dt-3733320/) Manager · Fractional Customer Success Manager Management consulting firm for the public sector · 11–50 employees **€46–€55** / hour About €1,530 a month at 7 h a week - 4–10 h a week - Remote · Germany - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/onboarding-new-accounts-germany-dt-3733320/) One-off Posted Nov 3 ### [Quarterly Business Review · SaaS](https://deftridge.com/job/quarterly-business-review-germany-dt-4067342/) Manager · Fractional Customer Success Manager Customer-support software company for construction firms · 1,001–5,000 employees **€58–€69** / hour About €190–€380 in total - about 4 h in total - Remote · Germany - Starts within 2 weeks - Top 25% for the role [View task](https://deftridge.com/job/quarterly-business-review-germany-dt-4067342/) Regular Posted Nov 2 ### [Renewal Forecasting and Outreach](https://deftridge.com/job/renewal-forecasting-and-outreach-san-francisco-dt-7613887/) Senior · Fractional Customer Success Manager Warehousing operator for e-commerce brands · 201–500 employees **$125–$162** / hour About $930 a month at 2 h a week - 1–2 h a week - On-site · San Francisco - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/renewal-forecasting-and-outreach-san-francisco-dt-7613887/) One-off Posted Nov 3 ### [Customer Advisory Board Support · Consulting](https://deftridge.com/job/customer-advisory-board-support-munich-dt-8009652/) Senior · Fractional Customer Success Manager Technology consulting firm · 1,001–5,000 employees **€47–€59** / hour About €320–€740 in total - about 10 h in total - On-site · Munich - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/customer-advisory-board-support-munich-dt-8009652/) Regular Posted Oct 31 ### [Customer Health Review](https://deftridge.com/job/customer-health-review-san-francisco-dt-4530729/) Manager · Fractional Customer Success Manager Last-mile delivery company · 51–200 employees **$155–$189** / hour About $1,120 a month at 2 h a week - 1–2 h a week - Hybrid · San Francisco - Starts within 2 weeks - Top 25% for the role - 7 interested [View task](https://deftridge.com/job/customer-health-review-san-francisco-dt-4530729/) One-off Posted Nov 1 ### [Customer Success Playbook](https://deftridge.com/job/customer-success-playbook-new-york-city-dt-6462987/) Senior · Fractional Customer Success Manager Electronics manufacturer · 5,000+ employees **$104–$120** / hour About $900–$1,790 in total - about 12 h in total - Hybrid · New York City - Starts within 2 weeks - Top 25% for the role [View task](https://deftridge.com/job/customer-success-playbook-new-york-city-dt-6462987/) One-off Posted Oct 28 ### [Churn Interview Programme · SaaS](https://deftridge.com/job/churn-interview-programme-el-monte-dt-3169252/) Senior · Fractional Customer Success Manager Series B workflow automation company for logistics teams · 201–500 employees **$122–$147** / hour About $810–$1,610 in total - about 9 h in total - Hybrid · El Monte - Starts within 7 days - Top 25% for the role - Shortlisting [View task](https://deftridge.com/job/churn-interview-programme-el-monte-dt-3169252/) Regular Posted Nov 2 ### [Onboarding New Accounts](https://deftridge.com/job/onboarding-new-accounts-san-francisco-dt-4390358/) Senior · Fractional Customer Success Manager Last-mile delivery company · 51–200 employees **$125–$149** / hour About $4,150 a month at 7 h a week - 4–10 h a week - Hybrid · San Francisco - Starts next week - Top 25% for the role [View task](https://deftridge.com/job/onboarding-new-accounts-san-francisco-dt-4390358/) Regular Posted Nov 3 ### [Onboarding New Accounts](https://deftridge.com/job/onboarding-new-accounts-karlsruhe-dt-6038497/) Senior · Fractional Customer Success Manager Travel-technology company with resorts · 51–200 employees **€43–€50** / hour About €1,410 a month at 7 h a week - 4–10 h a week - Hybrid · Karlsruhe - Starts within 2 weeks - Top 25% for the role [View task](https://deftridge.com/job/onboarding-new-accounts-karlsruhe-dt-6038497/) One-off Posted Nov 2 ### [Quarterly Business Review (PowerPoint)](https://deftridge.com/job/quarterly-business-review-new-york-city-dt-2487700/) Senior · Fractional Customer Success Manager International nonprofit in refugee support · 501–1,000 employees **$104–$118** / hour About $330–$670 in total - about 4 h in total - Hybrid · New York City - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/quarterly-business-review-new-york-city-dt-2487700/) One-off Posted Nov 2 ### [Customer Advisory Board Support](https://deftridge.com/job/customer-advisory-board-support-london-dt-4312564/) Manager · Fractional Customer Success Manager Hospitality operator in short-term rentals · 1,001–5,000 employees **£41–£51** / hour About £280–£640 in total - about 10 h in total - Hybrid · London - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/customer-advisory-board-support-london-dt-4312564/) One-off Posted Nov 2 ### [Quarterly Business Review](https://deftridge.com/job/quarterly-business-review-dublin-dt-7762721/) Senior · Fractional Customer Success Manager Supply-chain software company for pharma · 1,001–5,000 employees **€48–€55** / hour About €150–€310 in total - about 4 h in total - Hybrid · Dublin - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/quarterly-business-review-dublin-dt-7762721/) ## Recently filled Fractional Customer Success Manager tasks that found their professional in the last two weeks, with the rate agreed inside the published range. - [Renewal Forecasting and Outreach · E-commerce Manager · Remote · United States Filled in 28 days at $92 an hour](https://deftridge.com/job/renewal-forecasting-and-outreach-united-states-dt-7216290/) - [Churn Interview Programme (Zoom) Manager · Remote · United States Filled in 26 days at $109 an hour](https://deftridge.com/job/churn-interview-programme-united-states-dt-2306600/) - [Customer Health Review (Gainsight) Senior · Remote · California only Filled in 54 days at $82 an hour](https://deftridge.com/job/customer-health-review-california-dt-3955409/) - [Churn Interview Programme Senior · Hybrid · Durham Filled in 19 days at $93 an hour](https://deftridge.com/job/churn-interview-programme-durham-dt-6780001/) - [Churn Interview Programme · Logistics Manager · Hybrid · New York City Filled in 22 days at $141 an hour](https://deftridge.com/job/churn-interview-programme-new-york-city-dt-6736852/) - [Quarterly Business Review · SaaS Senior · Remote · Ireland Filled in 19 days at €51 an hour](https://deftridge.com/job/quarterly-business-review-ireland-dt-8634465/) ## What a Fractional Customer Success Manager earns by level Rates in the United States for the regular role format. Companies pay 15% on top of these figures; you keep all of it. [Full US rate table](https://deftridge.com/rates/fractional-customer-success-manager/united-states/) · [How rates are built](https://deftridge.com/rates/methodology/) | Level | Per hour | 5 h a week, per month | | --- | --- | --- | | Senior | $75 | $1,630 | | Manager | $90 | $1,950 | - Regular role **$75** - One-off task **$85** - Task bundle **$80** ## Fractional Customer Success Manager rates by country Typical rate for a senior Fractional Customer Success Manager in local currency, and the tasks open there now. | Country | Typical rate / hour | Market median wage | Open tasks | | --- | --- | --- | --- | | United States | $75 | $52.90 | 294 | | United Kingdom | £30 | £19.44 | 44 | | Canada | CA$50 | CA$32.92 | 22 | | France | €30 | €20.66 | 20 | | Germany | €45 | €29.75 | 16 | | Italy | €25 | €18.08 | 15 | | Spain | €23 | €15.67 | 13 | | Poland | €16 | €11.15 | 11 | | Netherlands | €35 | €22.45 | 6 | | Ireland | €45 | €31.42 | 5 | | Austria | €30 | €22.35 | 4 | | Belgium | €45 | €29.93 | 4 | | Finland | €30 | €20.55 | 4 | | Malta | €16 | €10.72 | 2 | | Portugal | €17 | €12.05 | 2 | | Slovenia | €21 | €14.77 | 2 | | Sweden | €25 | €18.68 | 2 | | Bulgaria | €13 | €8.98 | 1 | | Croatia | €18 | €12.57 | 1 | | Cyprus | €22 | €15.42 | 1 | | Czechia | €17 | €11.89 | 1 | | Denmark | €40 | €28.68 | 1 | | Estonia | €20 | €13.46 | 1 | | Greece | €15 | €10.34 | 1 | | Hungary | €16 | €11.31 | 1 | | Latvia | €18 | €12.13 | 1 | | Romania | €15 | €10.67 | 1 | | Slovakia | €14 | €9.35 | 1 | | Lithuania | €20 | €13.59 | 0 | | Luxembourg | €45 | €29.92 | 0 | ## Highest-paying states and regions Typical senior rate where the state, province or region has its own wage data. - [California $110/hr · 39 tasks · United States](https://deftridge.com/jobs/fractional-customer-success-manager/california/) - [Delaware $100/hr · 0 tasks · United States](https://deftridge.com/jobs/fractional-customer-success-manager/delaware/) - [District of Columbia $100/hr · 4 tasks · United States](https://deftridge.com/jobs/fractional-customer-success-manager/district-of-columbia/) - [Colorado $95/hr · 1 tasks · United States](https://deftridge.com/jobs/fractional-customer-success-manager/colorado/) - [Massachusetts $95/hr · 5 tasks · United States](https://deftridge.com/jobs/fractional-customer-success-manager/massachusetts/) - [New York $95/hr · 14 tasks · United States](https://deftridge.com/jobs/fractional-customer-success-manager/new-york/) - [Virginia $90/hr · 3 tasks · United States](https://deftridge.com/jobs/fractional-customer-success-manager/virginia/) - [Washington $90/hr · 8 tasks · United States](https://deftridge.com/jobs/fractional-customer-success-manager/washington/) - [Minnesota $85/hr · 2 tasks · United States](https://deftridge.com/jobs/fractional-customer-success-manager/minnesota/) - [New Hampshire $85/hr · 0 tasks · United States](https://deftridge.com/jobs/fractional-customer-success-manager/new-hampshire/) - [New Jersey $85/hr · 4 tasks · United States](https://deftridge.com/jobs/fractional-customer-success-manager/new-jersey/) - [Rhode Island $85/hr · 0 tasks · United States](https://deftridge.com/jobs/fractional-customer-success-manager/rhode-island/) ## What the work looks like Fractional Customer Success Manager tasks are small enough to fit around a full-time job. Typical examples: - **Onboarding New Accounts**: Leads new customers through setup to first value. - **Quarterly Business Review**: Review deck and call that links product use to customer goals. - **Renewal Forecasting and Outreach**: Predicts renewals and works at-risk accounts early. - **Customer Health Review**: Checks usage, support and sentiment to find problems. - **Customer Success Playbook**: Standard plays for onboarding, risk and expansion. - **Churn Interview Programme**: Calls with customers who left, to learn what failed and what would have kept them. - **Customer Advisory Board Support**: Organises and runs a small board of customers. At a glance - **Levels** Senior, Manager - **Formats** Regular role, One-off task, Task bundle - **Usual tools** Gainsight, HubSpot, Zendesk, Gong - **Also searched as** customer success, csm, account management, renewals ## Who does this work Professionals whose day jobs match this role. Customer Support Manager General Manager Customer Success Manager Account Manager Key Account Manager Customer Service Manager Implementation Manager Onboarding Manager Customer Operations Manager Customer Experience Manager Support Team Lead Client Services Manager ## Questions about Fractional Customer Success Manager work How much does a Fractional Customer Success Manager earn? In the United States the typical Deftridge rate for a senior Fractional Customer Success Manager is $75 an hour; the median published task rate in dollars is $92. At five hours a week that is about $1,630 a month. How many hours a week does it take? Typical load for this role is 4-10 hours a week, about one to two hours on a working day. The platform cap across all your tasks is 15 hours a week. Do I need a licence or a particular tool? Usual tools are Gainsight, HubSpot, Zendesk and Gong. No licence is required. Which formats are offered? This role is offered as regular role, one-off task, task bundle. Pay for each format is shown below, and you choose what suits your week. ## Related roles - [Part-Time Executive Assistant 230 tasks · median $67/hr](https://deftridge.com/jobs/part-time-executive-assistant/) - [Fractional COO 255 tasks · median $218/hr](https://deftridge.com/jobs/fractional-coo/) - [Project Manager 2,313 tasks · median $100/hr](https://deftridge.com/jobs/project-manager/) - [RevOps Manager 306 tasks · median $127/hr](https://deftridge.com/jobs/revops-manager/) - [CRM Administrator 222 tasks · median $86/hr](https://deftridge.com/jobs/crm-administrator/) - [Process Documentation Specialist 134 tasks · median $56/hr](https://deftridge.com/jobs/process-documentation/) - [Chief of Staff 428 tasks · median $130/hr](https://deftridge.com/jobs/chief-of-staff/) - [Procurement & Vendor Manager 496 tasks · median $93/hr](https://deftridge.com/jobs/procurement-and-vendor-manager/)