Source: https://deftridge.com/jobs/customer-support-manager/united-states/ Title: Customer Support Manager jobs in United States | Deftridge Summary: 87 part-time Customer Support Manager tasks in the United States, from $50 to $178 an hour. Typical rate $60 an hour; median market wage $40. United States · **Updated November 3, 2026** # Part-time Customer Support Manager jobs in United States 87 open Customer Support Manager tasks are listed for the United States, from $50 to $178 an hour. The typical rate for a senior Customer Support Manager here is **$60 an hour**, built from a market median wage of $39.67. At five hours a week that is about **$1,300 a month**. **$60/hr** typical rate, senior level **$39.67/hr** market median wage **$50–$178** range of open task rates **87** open tasks tied to United States or remote in United States ## Open Customer Support Manager tasks in United States Remote tasks and tasks tied to a city in United States. [See all 87](https://deftridge.com/jobs/#role=customer-support-manager&place=united-states) Bundle Posted Nov 3 ### [Escalation Handling](https://deftridge.com/job/escalation-handling-new-york-city-dt-6954306/) Senior · Customer Support Manager Medical devices company for physiotherapy clinics · 1,001–5,000 employees **$72–$82** / hour About $620–$1,230 a month - 8–16 h a month - On-site · New York City - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/escalation-handling-new-york-city-dt-6954306/) One-off Posted Nov 2 ### [Support Macros and Routing Audit (Zendesk)](https://deftridge.com/job/support-macros-and-routing-audit-bellevue-dt-4345541/) Manager · Customer Support Manager Series A collaboration software company · 11–50 employees **$87–$112** / hour About $600–$1,190 in total - about 9 h in total - Hybrid · Bellevue - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/support-macros-and-routing-audit-bellevue-dt-4345541/) Bundle Posted Nov 1 ### [Knowledge Base Rebuild · Logistics](https://deftridge.com/job/knowledge-base-rebuild-boston-dt-7136951/) Manager · Customer Support Manager Warehousing operator for e-commerce brands · 501–1,000 employees **$85–$102** / hour About $1,120–$2,250 a month - 12–24 h a month - Hybrid · Boston - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/knowledge-base-rebuild-boston-dt-7136951/) One-off Posted Oct 30 ### [Support Staffing and Shift Plan](https://deftridge.com/job/support-staffing-and-shift-plan-austin-dt-8482336/) Senior · Customer Support Manager Technology consulting firm for family businesses · 501–1,000 employees **$66–$83** / hour About $370–$750 in total - about 8 h in total - Hybrid · Austin - Starts within 7 days - Top 25% for the role - 3 interested [View task](https://deftridge.com/job/support-staffing-and-shift-plan-austin-dt-8482336/) Regular Posted Oct 29 ### [Monthly Support Report · Consulting](https://deftridge.com/job/monthly-support-report-san-francisco-dt-1337634/) Manager · Customer Support Manager Management consulting firm for energy companies · 1,001–5,000 employees **$117–$139** / hour About $830 a month at 2 h a week - 1–2 h a week - On-site · San Francisco - Starts within 2 weeks - Top 25% for the role [View task](https://deftridge.com/job/monthly-support-report-san-francisco-dt-1337634/) Bundle Posted Nov 3 ### [Support Tool Migration](https://deftridge.com/job/support-tool-migration-north-carolina-dt-2609477/) Manager · Customer Support Manager Real-estate services firm · 51–200 employees **$65–$84** / hour About $890–$1,790 a month - 12–24 h a month - Remote · North Carolina only - Starts within 7 days [View task](https://deftridge.com/job/support-tool-migration-north-carolina-dt-2609477/) Regular Posted Oct 29 ### [Support Queue and Quality Review](https://deftridge.com/job/support-queue-and-quality-review-texas-dt-6508638/) Director · Customer Support Manager Industrial manufacturer making building materials · 201–500 employees **$82–$95** / hour About $1,920 a month at 5 h a week - 3–7 h a week - Remote · Texas only - Starts within 7 days - 3 interested [View task](https://deftridge.com/job/support-queue-and-quality-review-texas-dt-6508638/) Bundle Posted Nov 2 ### [Escalation Handling (Zendesk)](https://deftridge.com/job/escalation-handling-denver-dt-8231194/) Director · Customer Support Manager Industrial manufacturer making food packaging · 51–200 employees **$96–$122** / hour About $870–$1,740 a month - 8–16 h a month - Hybrid · Denver - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/escalation-handling-denver-dt-8231194/) Bundle Posted Oct 29 ### [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-des-moines-dt-8229485/) Senior · Customer Support Manager Consumer goods company selling in 20 countries · 1,001–5,000 employees **$63–$76** / hour About $830–$1,670 a month - 12–24 h a month - On-site · Des Moines - Starts within 7 days - Top 25% for the role - 5 interested [View task](https://deftridge.com/job/knowledge-base-rebuild-des-moines-dt-8229485/) ### All 87 open Customer Support Manager tasks for United States Newest first, with the hourly range and where the work is done. - [Escalation Handling](https://deftridge.com/job/escalation-handling-new-york-city-dt-6954306/)$72-$82/hr · on site in New York City - [Support Macros and Routing Audit (Zendesk)](https://deftridge.com/job/support-macros-and-routing-audit-bellevue-dt-4345541/)$87-$112/hr · hybrid in Bellevue - [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-boston-dt-7136951/)$85-$102/hr · hybrid in Boston - [Support Staffing and Shift Plan](https://deftridge.com/job/support-staffing-and-shift-plan-austin-dt-8482336/)$66-$83/hr · hybrid in Austin - [Monthly Support Report](https://deftridge.com/job/monthly-support-report-san-francisco-dt-1337634/)$117-$139/hr · on site in San Francisco - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-north-carolina-dt-2609477/)$65-$84/hr · remote in North Carolina - [Support Queue and Quality Review](https://deftridge.com/job/support-queue-and-quality-review-texas-dt-6508638/)$82-$95/hr · remote in Texas - [Escalation Handling (Zendesk)](https://deftridge.com/job/escalation-handling-denver-dt-8231194/)$96-$122/hr · hybrid in Denver - [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-des-moines-dt-8229485/)$63-$76/hr · on site in Des Moines - [Support Macros and Routing Audit](https://deftridge.com/job/support-macros-and-routing-audit-santa-rosa-dt-5089670/)$82-$96/hr · hybrid in Santa Rosa - [Knowledge Base Rebuild (Notion)](https://deftridge.com/job/knowledge-base-rebuild-waukegan-dt-1505937/)$67-$83/hr · hybrid in Waukegan - [Support Tool Migration (Zendesk)](https://deftridge.com/job/support-tool-migration-united-states-dt-5928560/)$58-$69/hr · remote in the US - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-georgia-dt-8648096/)$66-$81/hr · remote in Georgia - [Monthly Support Report](https://deftridge.com/job/monthly-support-report-united-states-dt-9032855/)$82-$92/hr · remote in the US - [Knowledge Base Rebuild (Notion)](https://deftridge.com/job/knowledge-base-rebuild-scottsdale-dt-1354560/)$68-$74/hr · hybrid in Scottsdale - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-atlanta-dt-3665657/)$60-$74/hr · hybrid in Atlanta - [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-bellevue-dt-4485037/)$78-$97/hr · hybrid in Bellevue - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-kentucky-dt-7041397/)$82-$97/hr · remote in Kentucky - [Escalation Handling](https://deftridge.com/job/escalation-handling-california-dt-7336522/)$66-$80/hr · remote in California - [Escalation Handling](https://deftridge.com/job/escalation-handling-massachusetts-dt-8031623/)$67-$76/hr · remote in Massachusetts - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-visalia-dt-2611145/)$63-$74/hr · on site in Visalia - [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-united-states-dt-4910402/)$68-$81/hr · remote in the US - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-plano-dt-6595729/)$69-$80/hr · hybrid in Plano - [Escalation Handling](https://deftridge.com/job/escalation-handling-california-dt-6780083/)$63-$81/hr · remote in California - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-united-states-dt-9196031/)$55-$70/hr · remote in the US - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-austin-dt-9619687/)$74-$86/hr · hybrid in Austin - [Escalation Handling](https://deftridge.com/job/escalation-handling-united-states-dt-1216691/)$65-$75/hr · remote in the US - [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-united-states-dt-6097656/)$66-$78/hr · remote in the US - [Monthly Support Report (Zendesk Explore)](https://deftridge.com/job/monthly-support-report-united-states-dt-6544992/)$77-$94/hr · remote in the US - [Support Macros and Routing Audit (Zendesk)](https://deftridge.com/job/support-macros-and-routing-audit-united-states-dt-7212995/)$77-$95/hr · remote in the US - [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-united-states-dt-7628229/)$78-$99/hr · remote in the US - [Support Queue and Quality Review](https://deftridge.com/job/support-queue-and-quality-review-lubbock-dt-9082717/)$71-$85/hr · on site in Lubbock - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-new-york-city-dt-1127016/)$86-$101/hr · hybrid in New York City - [Support Staffing and Shift Plan](https://deftridge.com/job/support-staffing-and-shift-plan-new-jersey-dt-2191700/)$72-$89/hr · remote in New Jersey - [Support Queue and Quality Review](https://deftridge.com/job/support-queue-and-quality-review-chicago-dt-6758071/)$66-$85/hr · hybrid in Chicago - [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-iowa-dt-9208705/)$55-$65/hr · remote in Iowa - [Support Macros and Routing Audit](https://deftridge.com/job/support-macros-and-routing-audit-united-states-dt-1372279/)$78-$92/hr · remote in the US - [Escalation Handling](https://deftridge.com/job/escalation-handling-united-states-dt-4005558/)$55-$67/hr · remote in the US - [Knowledge Base Rebuild (Notion)](https://deftridge.com/job/knowledge-base-rebuild-san-jose-dt-5114143/)$117-$140/hr · on site in San Jose - [Support Macros and Routing Audit](https://deftridge.com/job/support-macros-and-routing-audit-california-dt-9561321/)$75-$89/hr · remote in California - [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-new-york-dt-9952000/)$59-$71/hr · remote in New York - [Escalation Handling](https://deftridge.com/job/escalation-handling-united-states-dt-2297385/)$68-$82/hr · remote in the US - [Escalation Handling](https://deftridge.com/job/escalation-handling-houston-dt-3018709/)$72-$82/hr · on site in Houston - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-united-states-dt-6621077/)$60-$74/hr · remote in the US - [Monthly Support Report (Zendesk Explore)](https://deftridge.com/job/monthly-support-report-united-states-dt-2139254/)$64-$81/hr · remote in the US - [Support Macros and Routing Audit](https://deftridge.com/job/support-macros-and-routing-audit-united-states-dt-5664662/)$74-$85/hr · remote in the US - [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-united-states-dt-5316257/)$63-$76/hr · remote in the US - [Support Queue and Quality Review (Zendesk)](https://deftridge.com/job/support-queue-and-quality-review-united-states-dt-6133969/)$55-$70/hr · remote in the US - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-united-states-dt-7261189/)$78-$95/hr · remote in the US - [Support Queue and Quality Review](https://deftridge.com/job/support-queue-and-quality-review-california-dt-2084265/)$67-$79/hr · remote in California - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-united-states-dt-4315025/)$58-$66/hr · remote in the US - [Monthly Support Report (Zendesk Explore)](https://deftridge.com/job/monthly-support-report-san-francisco-dt-5618095/)$141-$160/hr · hybrid in San Francisco - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-united-states-dt-2788663/)$67-$75/hr · remote in the US - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-united-states-dt-7891170/)$57-$69/hr · remote in the US - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-united-states-dt-3823706/)$63-$82/hr · remote in the US - [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-united-states-dt-8648848/)$59-$67/hr · remote in the US - [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-united-states-dt-6868801/)$78-$97/hr · remote in the US - [Escalation Handling](https://deftridge.com/job/escalation-handling-new-york-city-dt-3657071/)$69-$82/hr · hybrid in New York City - [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-idaho-falls-dt-4424087/)$55-$68/hr · hybrid in Idaho Falls - [Escalation Handling](https://deftridge.com/job/escalation-handling-california-dt-7913141/)$68-$83/hr · remote in California - [Escalation Handling](https://deftridge.com/job/escalation-handling-fort-worth-dt-9839479/)$69-$81/hr · on site in Fort Worth - [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-united-states-dt-5865026/)$58-$68/hr · remote in the US - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-united-states-dt-6431596/)$67-$76/hr · remote in the US - [Escalation Handling (Zendesk)](https://deftridge.com/job/escalation-handling-san-jose-dt-4263372/)$152-$178/hr · hybrid in San Jose - [Knowledge Base Rebuild (Notion)](https://deftridge.com/job/knowledge-base-rebuild-united-states-dt-4887474/)$59-$64/hr · remote in the US - [Support Staffing and Shift Plan (Excel)](https://deftridge.com/job/support-staffing-and-shift-plan-united-states-dt-2800462/)$59-$74/hr · remote in the US - [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-new-york-city-dt-7657706/)$88-$99/hr · hybrid in New York City - [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-united-states-dt-9606890/)$55-$68/hr · remote in the US - [Escalation Handling (Zendesk)](https://deftridge.com/job/escalation-handling-fort-worth-dt-5429489/)$87-$103/hr · hybrid in Fort Worth - [Support Queue and Quality Review](https://deftridge.com/job/support-queue-and-quality-review-united-states-dt-8876269/)$71-$87/hr · remote in the US - [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-nevada-dt-2818181/)$66-$74/hr · remote in Nevada - [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-florida-dt-5609591/)$64-$82/hr · remote in Florida - [Support Tool Migration (Zendesk)](https://deftridge.com/job/support-tool-migration-california-dt-9325273/)$64-$77/hr · remote in California - [Monthly Support Report (Zendesk Explore)](https://deftridge.com/job/monthly-support-report-united-states-dt-2986443/)$68-$76/hr · remote in the US - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-battle-creek-dt-3344145/)$50-$60/hr · on site in Battle Creek - [Escalation Handling](https://deftridge.com/job/escalation-handling-united-states-dt-3779641/)$55-$64/hr · remote in the US - [Support Macros and Routing Audit](https://deftridge.com/job/support-macros-and-routing-audit-united-states-dt-4190623/)$88-$114/hr · remote in the US - [Support Queue and Quality Review (Zendesk)](https://deftridge.com/job/support-queue-and-quality-review-united-states-dt-2771655/)$57-$70/hr · remote in the US - [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-united-states-dt-6368103/)$55-$69/hr · remote in the US - [Escalation Handling](https://deftridge.com/job/escalation-handling-greensboro-dt-6580348/)$73-$95/hr · on site in Greensboro - [Monthly Support Report](https://deftridge.com/job/monthly-support-report-united-states-dt-4896689/)$66-$80/hr · remote in the US - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-united-states-dt-1033007/)$79-$101/hr · remote in the US - [Escalation Handling](https://deftridge.com/job/escalation-handling-united-states-dt-5248430/)$80-$93/hr · remote in the US - [Support Tool Migration (Zendesk)](https://deftridge.com/job/support-tool-migration-united-states-dt-6861883/)$57-$70/hr · remote in the US - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-united-states-dt-9199162/)$77-$99/hr · remote in the US - [Support Queue and Quality Review (Zendesk)](https://deftridge.com/job/support-queue-and-quality-review-charlotte-dt-5793781/)$86-$107/hr · hybrid in Charlotte - [Monthly Support Report](https://deftridge.com/job/monthly-support-report-united-states-dt-6124262/)$83-$96/hr · remote in the US ## What Customer Support Manager pays in United States Employee wage percentiles for the role. Contractors on Deftridge earn more than the median because they carry their own costs. | Percentile | Per hour | 5 h a week, per month | Full time, per year | | --- | --- | --- | --- | | 10th | $20.77 | $450 | $43,200 | | 25th | $28.76 | $620 | $59,800 | | Median | $39.67 | $860 | $82,500 | | 75th | $52.09 | $1,130 | $108,300 | | 90th | $66.62 | $1,440 | $138,600 | Source: U.S. Bureau of Labor Statistics, May 2025; aged to October 2026 with a wage index and calibrated on posted pay. [Method](https://deftridge.com/rates/methodology/). ### Deftridge rate by level | Level | Per hour | Per month at 5 h/week | | --- | --- | --- | | Senior | $60 | $1,300 | | Manager | $70 | $1,520 | | Director | $85 | $1,840 | ### About this role Runs or improves a customer support team part-time: queues, quality, knowledge base and monthly reporting. Usual tools: Zendesk, Intercom, Excel, Notion. [All Customer Support Manager rates by country](https://deftridge.com/jobs/customer-support-manager/) ## Working on the side in United States What to check before you take a task next to a full-time job. Orientation only; none of it is legal or tax advice. Checked on official pages, November 2026 - Self-employment tax is 15.3%: 12.4% Social Security plus 2.9% Medicare; the employer-equivalent half is deductible in working out adjusted gross income. [Source](https://www.irs.gov/businesses/small-businesses-self-employed/self-employment-tax-social-security-and-medicare-taxes) - For 2026 the first $184,500 of combined wages, tips and net self-employment earnings is subject to the Social Security part. [Source](https://www.irs.gov/businesses/small-businesses-self-employed/self-employment-tax-social-security-and-medicare-taxes) - An additional 0.9% Medicare tax applies above $200,000 (single), $250,000 (married filing jointly) or $125,000 (married filing separately). [Source](https://www.irs.gov/businesses/small-businesses-self-employed/self-employment-tax-social-security-and-medicare-taxes) Your recruiter walks through these points with you before you accept a task. [Read the guides](https://deftridge.com/guides/) ## Customer Support Manager rates nearby - [California 53 tasks](https://deftridge.com/jobs/customer-support-manager/california/) - [New York 46 tasks](https://deftridge.com/jobs/customer-support-manager/new-york/) - [Texas 49 tasks](https://deftridge.com/jobs/customer-support-manager/texas/) - [Florida 42 tasks](https://deftridge.com/jobs/customer-support-manager/florida/) - [Illinois 43 tasks](https://deftridge.com/jobs/customer-support-manager/illinois/) - [Washington 43 tasks](https://deftridge.com/jobs/customer-support-manager/washington/) - [Massachusetts 43 tasks](https://deftridge.com/jobs/customer-support-manager/massachusetts/) - [Arizona 42 tasks](https://deftridge.com/jobs/customer-support-manager/arizona/) - [Colorado 42 tasks](https://deftridge.com/jobs/customer-support-manager/colorado/) - [North Carolina 44 tasks](https://deftridge.com/jobs/customer-support-manager/north-carolina/) ## Other Operations & Assistance roles in United States - [Part-Time Executive Assistant $65/hr typical · 95 tasks](https://deftridge.com/jobs/part-time-executive-assistant/united-states/) - [Fractional COO $205/hr typical · 73 tasks](https://deftridge.com/jobs/fractional-coo/united-states/) - [Project Manager $85/hr typical · 861 tasks](https://deftridge.com/jobs/project-manager/united-states/) - [RevOps Manager $100/hr typical · 112 tasks](https://deftridge.com/jobs/revops-manager/united-states/) - [CRM Administrator $80/hr typical · 93 tasks](https://deftridge.com/jobs/crm-administrator/united-states/) - [Process Documentation Specialist $60/hr typical · 61 tasks](https://deftridge.com/jobs/process-documentation/united-states/) - [Chief of Staff $145/hr typical · 152 tasks](https://deftridge.com/jobs/chief-of-staff/united-states/) - [Fractional Customer Success Manager $75/hr typical · 295 tasks](https://deftridge.com/jobs/fractional-customer-success-manager/united-states/) ## Questions about pay, fees and privacy The same rules apply to every task, so they live on two pages: [Pricing](https://deftridge.com/pricing/) explains the 15% fee, prepayment and when you are paid; [How it works](https://deftridge.com/how-it-works/) covers matching, what a company sees and side work next to a job.