<!-- canonical: https://deftridge.com/jobs/customer-support-manager/united-kingdom/ -->
Source: https://deftridge.com/jobs/customer-support-manager/united-kingdom/
Title: Customer Support Manager jobs in United Kingdom | Deftridge
Summary: 37 part-time Customer Support Manager tasks in the United Kingdom, from £21 to £45 an hour. Typical rate £23 an hour; median market wage £15.

United Kingdom · **Updated November 3, 2026**

# Part-time Customer Support Manager jobs in United Kingdom

37 open Customer Support Manager tasks are listed for the United Kingdom, from £21 to £45 an hour. The typical rate for a senior Customer Support Manager here is **£23 an hour**, built from a market median wage of £14.58. At five hours a week that is about **£500 a month**.

**£23/hr** typical rate, senior level

**£14.58/hr** market median wage

**£21–£45** range of open task rates

**37** open tasks tied to United Kingdom or remote in United Kingdom

## Open Customer Support Manager tasks in United Kingdom

Remote tasks and tasks tied to a city in United Kingdom.

[See all 37](https://deftridge.com/jobs/#role=customer-support-manager&place=united-kingdom)

Regular Posted Oct 31

### [Support Queue and Quality Review](https://deftridge.com/job/support-queue-and-quality-review-derby-dt-6785169/)

Director · Customer Support Manager

Education foundation · 501–1,000 employees

**£31–£37** / hour

About £740 a month at 5 h a week

- 3–7 h a week

- On-site · Derby

- Starts within 2 weeks

- Top 25% for the role

[View task](https://deftridge.com/job/support-queue-and-quality-review-derby-dt-6785169/)

One-off Posted Oct 30

### [Support Staffing and Shift Plan](https://deftridge.com/job/support-staffing-and-shift-plan-united-kingdom-dt-1578645/)

Manager · Customer Support Manager

Online travel company · 51–200 employees

**£29–£35** / hour

About £160–£320 in total

- about 8 h in total

- Remote · United Kingdom

- Starts within 7 days

- Top 25% for the role

- 3 interested

[View task](https://deftridge.com/job/support-staffing-and-shift-plan-united-kingdom-dt-1578645/)

Bundle Posted Nov 3

### [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-united-kingdom-dt-7538636/)

Senior · Customer Support Manager

Commercial bank · 5,000+ employees

**£22–£26** / hour

About £290–£580 a month

- 12–24 h a month

- Remote · United Kingdom

- Starts next week

[View task](https://deftridge.com/job/knowledge-base-rebuild-united-kingdom-dt-7538636/)

One-off Posted Nov 3

### [Support Macros and Routing Audit](https://deftridge.com/job/support-macros-and-routing-audit-lisburn-dt-7708607/)

Senior · Customer Support Manager

Travel-technology company in short-term rentals · 201–500 employees

**£21–£25** / hour

About £140–£280 in total

- about 9 h in total

- Hybrid · Lisburn

- Starts within 7 days

[View task](https://deftridge.com/job/support-macros-and-routing-audit-lisburn-dt-7708607/)

Bundle Posted Oct 30

### [Support Tool Migration](https://deftridge.com/job/support-tool-migration-united-kingdom-dt-1635302/)

Manager · Customer Support Manager

Technology consulting firm · 1,001–5,000 employees

**£23–£27** / hour

About £300–£600 a month

- 12–24 h a month

- Remote · United Kingdom

- Starts next week

[View task](https://deftridge.com/job/support-tool-migration-united-kingdom-dt-1635302/)

Bundle Posted Oct 26

### [Escalation Handling · E-commerce](https://deftridge.com/job/escalation-handling-united-kingdom-dt-2970515/)

Manager · Customer Support Manager

Series A online marketplace for beauty · 51–200 employees

**£23–£28** / hour

About £200–£410 a month

- 8–16 h a month

- Remote · United Kingdom

- Starts within 7 days

[View task](https://deftridge.com/job/escalation-handling-united-kingdom-dt-2970515/)

One-off Posted Nov 3

### [Support Staffing and Shift Plan](https://deftridge.com/job/support-staffing-and-shift-plan-united-kingdom-dt-4729466/)

Senior · Customer Support Manager

Specialty retailer selling furniture · 201–500 employees

**£22–£27** / hour

About £120–£250 in total

- about 8 h in total

- Remote · United Kingdom

- Starts within 7 days

[View task](https://deftridge.com/job/support-staffing-and-shift-plan-united-kingdom-dt-4729466/)

One-off Posted Oct 30

### [Support Staffing and Shift Plan · Consumer goods](https://deftridge.com/job/support-staffing-and-shift-plan-united-kingdom-dt-7343276/)

Manager · Customer Support Manager

Personal-care brand in baby care · 501–1,000 employees

**£27–£32** / hour

About £150–£300 in total

- about 8 h in total

- Remote · United Kingdom

- Starts within 7 days

- 3 interested

[View task](https://deftridge.com/job/support-staffing-and-shift-plan-united-kingdom-dt-7343276/)

Regular Posted Oct 31

### [Support Queue and Quality Review](https://deftridge.com/job/support-queue-and-quality-review-norwich-dt-9254397/)

Senior · Customer Support Manager

Home-goods retailer with stores in six countries · 51–200 employees

**£21–£27** / hour

About £520 a month at 5 h a week

- 3–7 h a week

- Hybrid · Norwich

- Starts next week

[View task](https://deftridge.com/job/support-queue-and-quality-review-norwich-dt-9254397/)

### All 37 open Customer Support Manager tasks for United Kingdom

Newest first, with the hourly range and where the work is done.

- [Support Queue and Quality Review](https://deftridge.com/job/support-queue-and-quality-review-derby-dt-6785169/)£31-£37/hr · on site in Derby

- [Support Staffing and Shift Plan](https://deftridge.com/job/support-staffing-and-shift-plan-united-kingdom-dt-1578645/)£29-£35/hr · remote in the UK

- [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-united-kingdom-dt-7538636/)£22-£26/hr · remote in the UK

- [Support Macros and Routing Audit](https://deftridge.com/job/support-macros-and-routing-audit-lisburn-dt-7708607/)£21-£25/hr · hybrid in Lisburn

- [Support Tool Migration](https://deftridge.com/job/support-tool-migration-united-kingdom-dt-1635302/)£23-£27/hr · remote in the UK

- [Escalation Handling](https://deftridge.com/job/escalation-handling-united-kingdom-dt-2970515/)£23-£28/hr · remote in the UK

- [Support Staffing and Shift Plan](https://deftridge.com/job/support-staffing-and-shift-plan-united-kingdom-dt-4729466/)£22-£27/hr · remote in the UK

- [Support Staffing and Shift Plan](https://deftridge.com/job/support-staffing-and-shift-plan-united-kingdom-dt-7343276/)£27-£32/hr · remote in the UK

- [Support Queue and Quality Review](https://deftridge.com/job/support-queue-and-quality-review-norwich-dt-9254397/)£21-£27/hr · hybrid in Norwich

- [Support Queue and Quality Review](https://deftridge.com/job/support-queue-and-quality-review-united-kingdom-dt-2116449/)£21-£26/hr · remote in the UK

- [Support Tool Migration](https://deftridge.com/job/support-tool-migration-united-kingdom-dt-5733200/)£28-£35/hr · remote in the UK

- [Support Tool Migration](https://deftridge.com/job/support-tool-migration-united-kingdom-dt-6648134/)£27-£36/hr · remote in the UK

- [Support Tool Migration](https://deftridge.com/job/support-tool-migration-united-kingdom-dt-9938492/)£24-£29/hr · remote in the UK

- [Knowledge Base Rebuild (Notion)](https://deftridge.com/job/knowledge-base-rebuild-poole-dt-2513048/)£21-£26/hr · hybrid in Poole

- [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-united-kingdom-dt-5378875/)£21-£26/hr · remote in the UK

- [Support Tool Migration](https://deftridge.com/job/support-tool-migration-gloucester-dt-2883424/)£24-£29/hr · hybrid in Gloucester

- [Support Staffing and Shift Plan (Excel)](https://deftridge.com/job/support-staffing-and-shift-plan-united-kingdom-dt-5164046/)£29-£35/hr · remote in the UK

- [Support Tool Migration](https://deftridge.com/job/support-tool-migration-united-kingdom-dt-6572883/)£23-£27/hr · remote in the UK

- [Support Queue and Quality Review (Zendesk)](https://deftridge.com/job/support-queue-and-quality-review-united-kingdom-dt-8147439/)£23-£27/hr · remote in the UK

- [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-united-kingdom-dt-8162656/)£21-£27/hr · remote in the UK

- [Support Tool Migration](https://deftridge.com/job/support-tool-migration-united-kingdom-dt-1801855/)£28-£33/hr · remote in the UK

- [Support Queue and Quality Review (Zendesk)](https://deftridge.com/job/support-queue-and-quality-review-london-dt-8713968/)£27-£35/hr · hybrid in London

- [Knowledge Base Rebuild (Notion)](https://deftridge.com/job/knowledge-base-rebuild-sunderland-dt-2825058/)£22-£26/hr · on site in Sunderland

- [Escalation Handling](https://deftridge.com/job/escalation-handling-plymouth-dt-4456271/)£27-£33/hr · hybrid in Plymouth

- [Support Macros and Routing Audit](https://deftridge.com/job/support-macros-and-routing-audit-belfast-dt-4545864/)£24-£28/hr · on site in Belfast

- [Escalation Handling](https://deftridge.com/job/escalation-handling-united-kingdom-dt-3089708/)£24-£28/hr · remote in the UK

- [Support Tool Migration (Zendesk)](https://deftridge.com/job/support-tool-migration-united-kingdom-dt-5054943/)£23-£28/hr · remote in the UK

- [Support Tool Migration](https://deftridge.com/job/support-tool-migration-london-dt-4840114/)£38-£45/hr · hybrid in London

- [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-united-kingdom-dt-6588059/)£24-£29/hr · remote in the UK

- [Support Tool Migration](https://deftridge.com/job/support-tool-migration-united-kingdom-dt-1407717/)£28-£33/hr · remote in the UK

- [Escalation Handling](https://deftridge.com/job/escalation-handling-warrington-dt-8442482/)£28-£33/hr · on site in Warrington

- [Support Tool Migration (Zendesk)](https://deftridge.com/job/support-tool-migration-united-kingdom-dt-4451103/)£24-£29/hr · remote in the UK

- [Support Tool Migration](https://deftridge.com/job/support-tool-migration-united-kingdom-dt-4404577/)£21-£27/hr · remote in the UK

- [Escalation Handling](https://deftridge.com/job/escalation-handling-united-kingdom-dt-9022519/)£24-£28/hr · remote in the UK

- [Support Queue and Quality Review](https://deftridge.com/job/support-queue-and-quality-review-united-kingdom-dt-6124549/)£23-£29/hr · remote in the UK

- [Support Queue and Quality Review](https://deftridge.com/job/support-queue-and-quality-review-bath-dt-1930222/)£23-£28/hr · hybrid in Bath

- [Support Queue and Quality Review](https://deftridge.com/job/support-queue-and-quality-review-united-kingdom-dt-4100907/)£28-£36/hr · remote in the UK

## What Customer Support Manager pays in United Kingdom

Employee wage percentiles for the role. Contractors on Deftridge earn more than the median because they carry their own costs.

| Percentile | Per hour | 5 h a week, per month | Full time, per year |
| --- | --- | --- | --- |
| 10th | £8.48 | £180 | £17,600 |
| 25th | £10.94 | £240 | £22,800 |
| Median | £14.58 | £320 | £30,300 |
| 75th | £19.84 | £430 | £41,300 |
| 90th | £26.49 | £570 | £55,100 |

Source: Office for National Statistics, 2026p; aged to October 2026 with a wage index and calibrated on posted pay. [Method](https://deftridge.com/rates/methodology/).

### Deftridge rate by level

| Level | Per hour | Per month at 5 h/week |
| --- | --- | --- |
| Senior (country floor) | £23 | £500 |
| Manager | £25 | £540 |
| Director | £30 | £650 |

### About this role

Runs or improves a customer support team part-time: queues, quality, knowledge base and monthly reporting. Usual tools: Zendesk, Intercom, Excel, Notion.

[All Customer Support Manager rates by country](https://deftridge.com/jobs/customer-support-manager/)

## Working on the side in United Kingdom

What to check before you take a task next to a full-time job. Orientation only; none of it is legal or tax advice.

Checked on official pages, November 2026

- For tax year 2026 to 2027, self-employed Class 4 National Insurance is 6% on profits over £12,570 up to £50,270 and 2% on profits over £50,270. [Source](https://www.gov.uk/self-employed-national-insurance-rates)

- Class 2 National Insurance does not have to be paid: with profits of £7,105 or more it is treated as paid; below that, voluntary Class 2 is £3.65 a week for 2026 to 2027. [Source](https://www.gov.uk/self-employed-national-insurance-rates)

- Self Assessment: the online tax return is due by 31 January after the tax year; a second payment deadline of 31 July applies when payments on account are made; a person who needs to file and has not before must tell HMRC by 5 October. [Source](https://www.gov.uk/self-assessment-tax-returns/deadlines)

Your recruiter walks through these points with you before you accept a task. [Read the guides](https://deftridge.com/guides/)

## Customer Support Manager rates nearby

- [London 27 tasks](https://deftridge.com/jobs/customer-support-manager/london/)

- [North West 26 tasks](https://deftridge.com/jobs/customer-support-manager/north-west/)

- [West Midlands 25 tasks](https://deftridge.com/jobs/customer-support-manager/west-midlands/)

- [South East 25 tasks](https://deftridge.com/jobs/customer-support-manager/south-east/)

- [Yorkshire and The Humber 25 tasks](https://deftridge.com/jobs/customer-support-manager/yorkshire-and-the-humber/)

- [East of England 26 tasks](https://deftridge.com/jobs/customer-support-manager/east-of-england/)

- [South West 29 tasks](https://deftridge.com/jobs/customer-support-manager/south-west/)

- [East Midlands 26 tasks](https://deftridge.com/jobs/customer-support-manager/east-midlands/)

- [Scotland 25 tasks](https://deftridge.com/jobs/customer-support-manager/scotland/)

- [Wales 25 tasks](https://deftridge.com/jobs/customer-support-manager/wales/)

## Other Operations & Assistance roles in United Kingdom

- [Part-Time Executive Assistant £25/hr typical · 28 tasks](https://deftridge.com/jobs/part-time-executive-assistant/united-kingdom/)

- [Fractional COO £110/hr typical · 37 tasks](https://deftridge.com/jobs/fractional-coo/united-kingdom/)

- [Project Manager £40/hr typical · 194 tasks](https://deftridge.com/jobs/project-manager/united-kingdom/)

- [RevOps Manager £40/hr typical · 32 tasks](https://deftridge.com/jobs/revops-manager/united-kingdom/)

- [CRM Administrator £40/hr typical · 30 tasks](https://deftridge.com/jobs/crm-administrator/united-kingdom/)

- [Process Documentation Specialist £25/hr typical · 15 tasks](https://deftridge.com/jobs/process-documentation/united-kingdom/)

- [Chief of Staff £95/hr typical · 39 tasks](https://deftridge.com/jobs/chief-of-staff/united-kingdom/)

- [Fractional Customer Success Manager £30/hr typical · 44 tasks](https://deftridge.com/jobs/fractional-customer-success-manager/united-kingdom/)

## Questions about pay, fees and privacy

The same rules apply to every task, so they live on two pages: [Pricing](https://deftridge.com/pricing/) explains the 15% fee, prepayment and when you are paid; [How it works](https://deftridge.com/how-it-works/) covers matching, what a company sees and side work next to a job.
