Source: https://deftridge.com/jobs/customer-support-manager/italy/ Title: Part-time Customer Support Manager jobs in Italy | Deftridge Summary: 5 part-time Customer Support Manager tasks in Italy, from €18 to €33 an hour. Typical rate €20 an hour; median market wage €14. Rate shown up front. Italy · **Updated November 3, 2026** # Part-time Customer Support Manager jobs in Italy 5 open Customer Support Manager tasks are listed for Italy, from €18 to €33 an hour. The typical rate for a senior Customer Support Manager here is **€20 an hour**, built from a market median wage of €13.56. At five hours a week that is about **€430 a month**. **€20/hr** typical rate, senior level **€13.56/hr** market median wage **€18–€33** range of open task rates **5** open tasks tied to Italy or remote in Italy ## Open Customer Support Manager tasks in Italy Remote tasks and tasks tied to a city in Italy. [See all 5](https://deftridge.com/jobs/#role=customer-support-manager&place=italy) Bundle Posted Oct 31 ### [Escalation Handling (Zendesk)](https://deftridge.com/job/escalation-handling-italy-dt-8523776/) Director · Customer Support Manager Healthcare services group for physiotherapy clinics · 1,001–5,000 employees **€28–€33** / hour About €240–€490 a month - 8–16 h a month - Remote · Italy - Starts within 7 days [View task](https://deftridge.com/job/escalation-handling-italy-dt-8523776/) Bundle Posted Oct 21 ### [Support Tool Migration (Zendesk)](https://deftridge.com/job/support-tool-migration-bologna-dt-6193169/) Senior · Customer Support Manager Environmental nonprofit in food security · 5,000+ employees **€19–€23** / hour About €250–€500 a month - 12–24 h a month - Hybrid · Bologna - Starts next week - Shortlisting [View task](https://deftridge.com/job/support-tool-migration-bologna-dt-6193169/) Bundle Posted Oct 12 ### [Knowledge Base Rebuild · E-commerce](https://deftridge.com/job/knowledge-base-rebuild-italy-dt-9417491/) Senior · Customer Support Manager E-commerce platform for refurbished electronics · 1,001–5,000 employees **€18–€23** / hour About €250–€490 a month - 12–24 h a month - Remote · anywhere in the EU - Starts within 7 days - Shortlisting [View task](https://deftridge.com/job/knowledge-base-rebuild-italy-dt-9417491/) Bundle Posted Oct 14 ### [Support Tool Migration](https://deftridge.com/job/support-tool-migration-italy-dt-8960024/) Manager · Customer Support Manager Property developer in office refurbishment · 1,001–5,000 employees **€22–€28** / hour About €300–€600 a month - 12–24 h a month - Remote · Italy - Starts within 7 days - Shortlisting [View task](https://deftridge.com/job/support-tool-migration-italy-dt-8960024/) Bundle Posted Oct 12 ### [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-italy-dt-9644119/) Director · Customer Support Manager Recruiting platform · 201–500 employees **€27–€32** / hour About €350–€710 a month - 12–24 h a month - Remote · Italy - Starts next week - Shortlisting [View task](https://deftridge.com/job/knowledge-base-rebuild-italy-dt-9644119/) ## What Customer Support Manager pays in Italy Employee wage percentiles for the role. Contractors on Deftridge earn more than the median because they carry their own costs. | Percentile | Per hour | 5 h a week, per month | Full time, per year | | --- | --- | --- | --- | | 10th | €7.77 | €170 | €16,200 | | 25th | €10.10 | €220 | €21,000 | | Median | €13.56 | €290 | €28,200 | | 75th | €18.16 | €390 | €37,800 | | 90th | €23.89 | €520 | €49,700 | Source: Eurostat, 2022; aged to October 2026 with a wage index and calibrated on posted pay. [Method](https://deftridge.com/rates/methodology/). ### Deftridge rate by level | Level | Per hour | Per month at 5 h/week | | --- | --- | --- | | Senior (country floor) | €20 | €430 | | Manager | €24 | €520 | | Director | €30 | €650 | ### About this role Runs or improves a customer support team part-time: queues, quality, knowledge base and monthly reporting. Usual tools: Zendesk, Intercom, Excel, Notion. [All Customer Support Manager rates by country](https://deftridge.com/jobs/customer-support-manager/) ## Working on the side in Italy What to check before you take a task next to a full-time job. Orientation only; none of it is legal or tax advice. Before you start - Read the outside-work and conflict-of-interest clauses in your employment contract. - Check for a non-compete or a duty to disclose side income to your employer. - As a contractor you are usually responsible for your own income tax and social contributions; a local accountant can size the amounts. Your recruiter walks through these points with you before you accept a task. [Read the guides](https://deftridge.com/guides/) ## Customer Support Manager rates nearby - [Germany 26 tasks](https://deftridge.com/jobs/customer-support-manager/germany/) - [France 23 tasks](https://deftridge.com/jobs/customer-support-manager/france/) - [Poland 0 tasks](https://deftridge.com/jobs/customer-support-manager/poland/) - [Spain 6 tasks](https://deftridge.com/jobs/customer-support-manager/spain/) - [Netherlands 12 tasks](https://deftridge.com/jobs/customer-support-manager/netherlands/) - [Ireland 4 tasks](https://deftridge.com/jobs/customer-support-manager/ireland/) - [Sweden 8 tasks](https://deftridge.com/jobs/customer-support-manager/sweden/) - [Belgium 3 tasks](https://deftridge.com/jobs/customer-support-manager/belgium/) ## Other Operations & Assistance roles in Italy - [Part-Time Executive Assistant €20/hr typical · 5 tasks](https://deftridge.com/jobs/part-time-executive-assistant/italy/) - [Fractional COO €150/hr typical · 9 tasks](https://deftridge.com/jobs/fractional-coo/italy/) - [Project Manager €35/hr typical · 111 tasks](https://deftridge.com/jobs/project-manager/italy/) - [RevOps Manager €45/hr typical · 15 tasks](https://deftridge.com/jobs/revops-manager/italy/) - [CRM Administrator €35/hr typical · 3 tasks](https://deftridge.com/jobs/crm-administrator/italy/) - [Process Documentation Specialist €25/hr typical · 3 tasks](https://deftridge.com/jobs/process-documentation/italy/) - [Chief of Staff €120/hr typical · 23 tasks](https://deftridge.com/jobs/chief-of-staff/italy/) - [Fractional Customer Success Manager €25/hr typical · 15 tasks](https://deftridge.com/jobs/fractional-customer-success-manager/italy/) ## Questions about pay, fees and privacy The same rules apply to every task, so they live on two pages: [Pricing](https://deftridge.com/pricing/) explains the 15% fee, prepayment and when you are paid; [How it works](https://deftridge.com/how-it-works/) covers matching, what a company sees and side work next to a job.