Source: https://deftridge.com/jobs/customer-support-manager/germany/ Title: Customer Support Manager jobs in Germany | Deftridge Summary: 26 part-time Customer Support Manager tasks in Germany, from €32 to €62 an hour. Typical rate €32 an hour; median market wage €22. Rate shown up front. Germany · **Updated November 3, 2026** # Part-time Customer Support Manager jobs in Germany 26 open Customer Support Manager tasks are listed for Germany, from €32 to €62 an hour. The typical rate for a senior Customer Support Manager here is **€32 an hour**, built from a market median wage of €22.31. At five hours a week that is about **€690 a month**. **€32/hr** typical rate, senior level **€22.31/hr** market median wage **€32–€62** range of open task rates **26** open tasks tied to Germany or remote in Germany ## Open Customer Support Manager tasks in Germany Remote tasks and tasks tied to a city in Germany. [See all 26](https://deftridge.com/jobs/#role=customer-support-manager&place=germany) Bundle Posted Oct 30 ### [Knowledge Base Rebuild (Notion)](https://deftridge.com/job/knowledge-base-rebuild-bremen-dt-1873770/) Manager · Customer Support Manager Hospitality operator with city hotels · 5,000+ employees **€39–€46** / hour About €510–€1,020 a month - 12–24 h a month - On-site · Bremen - Starts within 7 days - Top 25% for the role - 3 interested - English and German [View task](https://deftridge.com/job/knowledge-base-rebuild-bremen-dt-1873770/) One-off Posted Oct 29 ### [Support Staffing and Shift Plan](https://deftridge.com/job/support-staffing-and-shift-plan-germany-dt-2148592/) Manager · Customer Support Manager Hotel group with resorts · 5,000+ employees **€42–€51** / hour About €230–€470 in total - about 8 h in total - Remote · anywhere in the EU - Starts within 7 days - Top 25% for the role - Shortlisting [View task](https://deftridge.com/job/support-staffing-and-shift-plan-germany-dt-2148592/) Bundle Posted Oct 28 ### [Escalation Handling · Travel](https://deftridge.com/job/escalation-handling-germany-dt-3318086/) Manager · Customer Support Manager Travel-technology company in corporate travel · 201–500 employees **€38–€47** / hour About €340–€680 a month - 8–16 h a month - Remote · Germany - Starts within 2 weeks - Top 25% for the role - English and German [View task](https://deftridge.com/job/escalation-handling-germany-dt-3318086/) Regular Posted Nov 2 ### [Support Queue and Quality Review](https://deftridge.com/job/support-queue-and-quality-review-kassel-dt-2529140/) Director · Customer Support Manager Industrial manufacturer supplying the auto industry · 501–1,000 employees **€42–€49** / hour About €990 a month at 5 h a week - 3–7 h a week - Hybrid · Kassel - Starts next week - English and German [View task](https://deftridge.com/job/support-queue-and-quality-review-kassel-dt-2529140/) Bundle Posted Oct 27 ### [Support Tool Migration (Zendesk)](https://deftridge.com/job/support-tool-migration-germany-dt-3291863/) Manager · Customer Support Manager Series C workflow automation company for retailers · 501–1,000 employees **€39–€46** / hour About €510–€1,020 a month - 12–24 h a month - Remote · Germany - Starts next week - Top 25% for the role [View task](https://deftridge.com/job/support-tool-migration-germany-dt-3291863/) One-off Posted Oct 28 ### [Support Staffing and Shift Plan](https://deftridge.com/job/support-staffing-and-shift-plan-frankfurt-am-main-dt-9729624/) Director · Customer Support Manager Government IT contractor serving health agencies · 201–500 employees **€53–€62** / hour About €290–€580 in total - about 8 h in total - Hybrid · Frankfurt am Main - Starts within 2 weeks - Top 25% for the role - 3 interested [View task](https://deftridge.com/job/support-staffing-and-shift-plan-frankfurt-am-main-dt-9729624/) One-off Posted Oct 27 ### [Support Staffing and Shift Plan](https://deftridge.com/job/support-staffing-and-shift-plan-germany-dt-1717307/) Senior · Customer Support Manager Digital media company in sport · 501–1,000 employees **€34–€40** / hour About €190–€370 in total - about 8 h in total - Remote · Germany - Starts within 2 weeks - Top 25% for the role - 5 interested [View task](https://deftridge.com/job/support-staffing-and-shift-plan-germany-dt-1717307/) Bundle Posted Nov 2 ### [Support Tool Migration (Zendesk)](https://deftridge.com/job/support-tool-migration-germany-dt-3486389/) Senior · Customer Support Manager Digital health company for primary care · 5,000+ employees **€33–€39** / hour About €430–€860 a month - 12–24 h a month - Remote · Germany - Starts within 7 days [View task](https://deftridge.com/job/support-tool-migration-germany-dt-3486389/) Bundle Posted Nov 2 ### [Support Tool Migration](https://deftridge.com/job/support-tool-migration-bielefeld-dt-6238902/) Senior · Customer Support Manager Series A vertical software provider for construction firms · 51–200 employees **€33–€39** / hour About €430–€860 a month - 12–24 h a month - Hybrid · Bielefeld - Starts within 7 days - English and German [View task](https://deftridge.com/job/support-tool-migration-bielefeld-dt-6238902/) ### All 26 open Customer Support Manager tasks for Germany Newest first, with the hourly range and where the work is done. - [Knowledge Base Rebuild (Notion)](https://deftridge.com/job/knowledge-base-rebuild-bremen-dt-1873770/)€39-€46/hr · on site in Bremen - [Support Staffing and Shift Plan](https://deftridge.com/job/support-staffing-and-shift-plan-germany-dt-2148592/)€42-€51/hr · remote in the EU - [Escalation Handling](https://deftridge.com/job/escalation-handling-germany-dt-3318086/)€38-€47/hr · remote in Germany - [Support Queue and Quality Review](https://deftridge.com/job/support-queue-and-quality-review-kassel-dt-2529140/)€42-€49/hr · hybrid in Kassel - [Support Tool Migration (Zendesk)](https://deftridge.com/job/support-tool-migration-germany-dt-3291863/)€39-€46/hr · remote in Germany - [Support Staffing and Shift Plan](https://deftridge.com/job/support-staffing-and-shift-plan-frankfurt-am-main-dt-9729624/)€53-€62/hr · hybrid in Frankfurt am Main - [Support Staffing and Shift Plan](https://deftridge.com/job/support-staffing-and-shift-plan-germany-dt-1717307/)€34-€40/hr · remote in Germany - [Support Tool Migration (Zendesk)](https://deftridge.com/job/support-tool-migration-germany-dt-3486389/)€33-€39/hr · remote in Germany - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-bielefeld-dt-6238902/)€33-€39/hr · hybrid in Bielefeld - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-germany-dt-7592750/)€38-€44/hr · remote in Germany - [Escalation Handling (Zendesk)](https://deftridge.com/job/escalation-handling-duisburg-dt-5967416/)€33-€38/hr · hybrid in Duisburg - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-duesseldorf-dt-9425120/)€42-€47/hr · hybrid in Düsseldorf - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-germany-dt-4342082/)€33-€38/hr · remote in Germany - [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-bielefeld-dt-6029952/)€34-€39/hr · hybrid in Bielefeld - [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-berlin-dt-6823109/)€33-€40/hr · hybrid in Berlin - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-hamburg-dt-3848220/)€39-€43/hr · hybrid in Hamburg - [Escalation Handling (Zendesk)](https://deftridge.com/job/escalation-handling-bremen-dt-7507245/)€33-€38/hr · hybrid in Bremen - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-berlin-dt-4847743/)€46-€56/hr · hybrid in Berlin - [Escalation Handling](https://deftridge.com/job/escalation-handling-halle-dt-9546856/)€32-€41/hr · hybrid in Halle - [Support Tool Migration](https://deftridge.com/job/support-tool-migration-magdeburg-dt-5590163/)€32-€42/hr · hybrid in Magdeburg - [Knowledge Base Rebuild](https://deftridge.com/job/knowledge-base-rebuild-germany-dt-1159911/)€32-€40/hr · remote in Germany - [Support Queue and Quality Review (Zendesk)](https://deftridge.com/job/support-queue-and-quality-review-germany-dt-1682498/)€36-€43/hr · remote in Germany - [Support Staffing and Shift Plan](https://deftridge.com/job/support-staffing-and-shift-plan-germany-dt-1758542/)€53-€60/hr · remote in Germany - [Escalation Handling](https://deftridge.com/job/escalation-handling-freiburg-dt-2545779/)€46-€57/hr · hybrid in Freiburg - [Support Queue and Quality Review](https://deftridge.com/job/support-queue-and-quality-review-germany-dt-4545659/)€44-€53/hr · remote in Germany - [Escalation Handling](https://deftridge.com/job/escalation-handling-berlin-dt-3418398/)€47-€60/hr · on site in Berlin ## What Customer Support Manager pays in Germany Employee wage percentiles for the role. Contractors on Deftridge earn more than the median because they carry their own costs. | Percentile | Per hour | 5 h a week, per month | Full time, per year | | --- | --- | --- | --- | | 10th | €10.45 | €230 | €21,700 | | 25th | €14.94 | €320 | €31,100 | | Median | €22.31 | €480 | €46,400 | | 75th | €29.13 | €630 | €60,600 | | 90th | €37.43 | €810 | €77,900 | Source: Statistisches Bundesamt (Destatis), Apr 2025; aged to October 2026 with a wage index and calibrated on posted pay. [Method](https://deftridge.com/rates/methodology/). ### Deftridge rate by level | Level | Per hour | Per month at 5 h/week | | --- | --- | --- | | Senior (country floor) | €32 | €690 | | Manager | €40 | €870 | | Director | €45 | €980 | ### About this role Runs or improves a customer support team part-time: queues, quality, knowledge base and monthly reporting. Usual tools: Zendesk, Intercom, Excel, Notion. [All Customer Support Manager rates by country](https://deftridge.com/jobs/customer-support-manager/) ## Working on the side in Germany What to check before you take a task next to a full-time job. Orientation only; none of it is legal or tax advice. Before you start - Read the outside-work and conflict-of-interest clauses in your employment contract. - Check for a non-compete or a duty to disclose side income to your employer. - As a contractor you are usually responsible for your own income tax and social contributions; a local accountant can size the amounts. Your recruiter walks through these points with you before you accept a task. [Read the guides](https://deftridge.com/guides/) ## Customer Support Manager rates nearby - [France 23 tasks](https://deftridge.com/jobs/customer-support-manager/france/) - [Italy 5 tasks](https://deftridge.com/jobs/customer-support-manager/italy/) - [Poland 0 tasks](https://deftridge.com/jobs/customer-support-manager/poland/) - [Spain 6 tasks](https://deftridge.com/jobs/customer-support-manager/spain/) - [Netherlands 12 tasks](https://deftridge.com/jobs/customer-support-manager/netherlands/) - [Ireland 4 tasks](https://deftridge.com/jobs/customer-support-manager/ireland/) - [Sweden 8 tasks](https://deftridge.com/jobs/customer-support-manager/sweden/) - [Belgium 3 tasks](https://deftridge.com/jobs/customer-support-manager/belgium/) ## Other Operations & Assistance roles in Germany - [Part-Time Executive Assistant €35/hr typical · 19 tasks](https://deftridge.com/jobs/part-time-executive-assistant/germany/) - [Fractional COO €120/hr typical · 13 tasks](https://deftridge.com/jobs/fractional-coo/germany/) - [Project Manager €45/hr typical · 163 tasks](https://deftridge.com/jobs/project-manager/germany/) - [RevOps Manager €45/hr typical · 11 tasks](https://deftridge.com/jobs/revops-manager/germany/) - [CRM Administrator €45/hr typical · 18 tasks](https://deftridge.com/jobs/crm-administrator/germany/) - [Process Documentation Specialist €45/hr typical · 9 tasks](https://deftridge.com/jobs/process-documentation/germany/) - [Chief of Staff €80/hr typical · 31 tasks](https://deftridge.com/jobs/chief-of-staff/germany/) - [Fractional Customer Success Manager €45/hr typical · 13 tasks](https://deftridge.com/jobs/fractional-customer-success-manager/germany/) ## Questions about pay, fees and privacy The same rules apply to every task, so they live on two pages: [Pricing](https://deftridge.com/pricing/) explains the 15% fee, prepayment and when you are paid; [How it works](https://deftridge.com/how-it-works/) covers matching, what a company sees and side work next to a job.