Source: https://deftridge.com/jobs/ai-evaluator-customer-support/italy/ Title: AI Evaluator for Customer Support jobs in Italy | Deftridge Summary: 14 part-time AI Evaluator for Customer Support tasks in Italy, from €18 to €28 an hour. Typical rate €20 an hour; median market wage €15. Italy · **Updated November 3, 2026** # Part-time AI Evaluator for Customer Support jobs in Italy 14 open AI Evaluator: Customer Support tasks are listed for Italy, from €18 to €28 an hour. The typical rate for a senior AI Evaluator: Customer Support here is **€20 an hour**, built from a market median wage of €15.49. At five hours a week that is about **€430 a month**. **€20/hr** typical rate, senior level **€15.49/hr** market median wage **€18–€28** range of open task rates **14** open tasks tied to Italy or remote in Italy ## Open AI Evaluator: Customer Support tasks in Italy Remote tasks and tasks tied to a city in Italy. [See all 14](https://deftridge.com/jobs/#role=ai-evaluator-customer-support&place=italy) AI review Posted Nov 3 ### [Macro and Template Review](https://deftridge.com/job/macro-and-template-review-italy-dt-8462908/) Senior · AI Evaluator: Customer Support Analytics software company · 5,000+ employees **€18–€22** / hour About €390 a month at 5 h a week - 3–6 h a week - Remote · Italy - Starts within 7 days - English and Italian [View task](https://deftridge.com/job/macro-and-template-review-italy-dt-8462908/) AI review Posted Oct 30 ### [Reference Reply Authoring](https://deftridge.com/job/reference-reply-authoring-italy-dt-3958239/) Manager · AI Evaluator: Customer Support Series B corporate card and spend platform for small businesses · 201–500 employees **€22–€26** / hour About €570 a month at 6 h a week - 3–8 h a week - Remote · Italy - Starts within 2 weeks [View task](https://deftridge.com/job/reference-reply-authoring-italy-dt-3958239/) AI review Posted Oct 28 ### [Escalation Judgement Review · Travel](https://deftridge.com/job/escalation-judgement-review-italy-dt-6189833/) Manager · AI Evaluator: Customer Support Hotel group with city hotels · 51–200 employees **€21–€27** / hour About €570 a month at 6 h a week - 3–8 h a week - Remote · Italy - Starts within 7 days [View task](https://deftridge.com/job/escalation-judgement-review-italy-dt-6189833/) AI review Posted Oct 22 ### [Support Scenario Writing](https://deftridge.com/job/support-scenario-writing-italy-dt-6663351/) Senior · AI Evaluator: Customer Support Health insurer for gig workers · 51–200 employees **€19–€23** / hour About €500 a month at 6 h a week - 3–8 h a week - Remote · anywhere in the EU - Starts within 7 days - 5 interested [View task](https://deftridge.com/job/support-scenario-writing-italy-dt-6663351/) AI review Posted Oct 15 ### [Tone and De-Escalation Review · AI](https://deftridge.com/job/tone-and-de-escalation-review-italy-dt-4981360/) Senior · AI Evaluator: Customer Support Series C generative-AI company for legal research · 201–500 employees **€18–€22** / hour About €480 a month at 6 h a week - 3–8 h a week - Remote · Italy - Starts within 7 days - 3 interested - English and Italian [View task](https://deftridge.com/job/tone-and-de-escalation-review-italy-dt-4981360/) AI review Posted Oct 16 ### [Support Reply Rating](https://deftridge.com/job/support-reply-rating-italy-dt-9650914/) Manager · AI Evaluator: Customer Support Environmental nonprofit in food security · 5,000+ employees **€22–€27** / hour About €900 a month at 9 h a week - 5–12 h a week - Remote · Italy - Starts within 7 days [View task](https://deftridge.com/job/support-reply-rating-italy-dt-9650914/) AI review Posted Oct 1 ### [Knowledge Base Answer Check (Zendesk)](https://deftridge.com/job/knowledge-base-answer-check-italy-dt-6522857/) Manager · AI Evaluator: Customer Support Language-learning company for K-12 schools · 1,001–5,000 employees **€21–€26** / hour About €610 a month at 6 h a week - 4–8 h a week - Remote · Italy - Starts within 7 days - 7 interested [View task](https://deftridge.com/job/knowledge-base-answer-check-italy-dt-6522857/) AI review Posted Oct 22 ### [Macro and Template Review](https://deftridge.com/job/macro-and-template-review-italy-dt-1769712/) Senior · AI Evaluator: Customer Support Series C clinical data company · 501–1,000 employees **€19–€23** / hour About €410 a month at 5 h a week - 3–6 h a week - Remote · anywhere in the EU - Starts within 7 days - 4 interested [View task](https://deftridge.com/job/macro-and-template-review-italy-dt-1769712/) AI review Posted Oct 20 ### [Macro and Template Review](https://deftridge.com/job/macro-and-template-review-italy-dt-2969640/) Senior · AI Evaluator: Customer Support Series B corporate card and spend platform for small businesses · 201–500 employees **€19–€23** / hour About €410 a month at 5 h a week - 3–6 h a week - Remote · Italy - Starts within 7 days - 7 interested [View task](https://deftridge.com/job/macro-and-template-review-italy-dt-2969640/) ### All 14 open AI Evaluator: Customer Support tasks for Italy Newest first, with the hourly range and where the work is done. - [Macro and Template Review](https://deftridge.com/job/macro-and-template-review-italy-dt-8462908/)€18-€22/hr · remote in Italy - [Reference Reply Authoring](https://deftridge.com/job/reference-reply-authoring-italy-dt-3958239/)€22-€26/hr · remote in Italy - [Escalation Judgement Review](https://deftridge.com/job/escalation-judgement-review-italy-dt-6189833/)€21-€27/hr · remote in Italy - [Support Scenario Writing](https://deftridge.com/job/support-scenario-writing-italy-dt-6663351/)€19-€23/hr · remote in the EU - [Tone and De-Escalation Review](https://deftridge.com/job/tone-and-de-escalation-review-italy-dt-4981360/)€18-€22/hr · remote in Italy - [Support Reply Rating](https://deftridge.com/job/support-reply-rating-italy-dt-9650914/)€22-€27/hr · remote in Italy - [Knowledge Base Answer Check (Zendesk)](https://deftridge.com/job/knowledge-base-answer-check-italy-dt-6522857/)€21-€26/hr · remote in Italy - [Macro and Template Review](https://deftridge.com/job/macro-and-template-review-italy-dt-1769712/)€19-€23/hr · remote in the EU - [Macro and Template Review](https://deftridge.com/job/macro-and-template-review-italy-dt-2969640/)€19-€23/hr · remote in Italy - [Support Scenario Writing](https://deftridge.com/job/support-scenario-writing-italy-dt-8187129/)€20-€24/hr · remote in the EU - [Tone and De-Escalation Review](https://deftridge.com/job/tone-and-de-escalation-review-italy-dt-4319195/)€19-€24/hr · remote in Italy - [Support Reply Rating](https://deftridge.com/job/support-reply-rating-italy-dt-1839795/)€18-€23/hr · remote in Italy - [Tone and De-Escalation Review](https://deftridge.com/job/tone-and-de-escalation-review-italy-dt-8540497/)€22-€26/hr · remote in Italy - [Reference Reply Authoring](https://deftridge.com/job/reference-reply-authoring-italy-dt-2369095/)€24-€28/hr · remote in the EU ## What AI Evaluator: Customer Support pays in Italy Employee wage percentiles for the role. Contractors on Deftridge earn more than the median because they carry their own costs. | Percentile | Per hour | 5 h a week, per month | Full time, per year | | --- | --- | --- | --- | | 10th | €10.16 | €220 | €21,100 | | 25th | €11.56 | €250 | €24,000 | | Median | €15.49 | €340 | €32,200 | | 75th | €20.17 | €440 | €42,000 | | 90th | €23.48 | €510 | €48,800 | Source: Eurostat, 2022; aged to October 2026 with a wage index and calibrated on posted pay. [Method](https://deftridge.com/rates/methodology/). ### Deftridge rate by level | Level | Per hour | Per month at 5 h/week | | --- | --- | --- | | Senior (country floor) | €20 | €430 | | Manager | €23 | €500 | ### About this role Rates AI support replies for accuracy, policy fit and tone. Usual tools: client annotation portal, Zendesk, Google Sheets. [All AI Evaluator: Customer Support rates by country](https://deftridge.com/jobs/ai-evaluator-customer-support/) ## Working on the side in Italy What to check before you take a task next to a full-time job. Orientation only; none of it is legal or tax advice. Before you start - Read the outside-work and conflict-of-interest clauses in your employment contract. - Check for a non-compete or a duty to disclose side income to your employer. - As a contractor you are usually responsible for your own income tax and social contributions; a local accountant can size the amounts. Your recruiter walks through these points with you before you accept a task. [Read the guides](https://deftridge.com/guides/) ## AI Evaluator: Customer Support rates nearby - [Germany 15 tasks](https://deftridge.com/jobs/ai-evaluator-customer-support/germany/) - [France 25 tasks](https://deftridge.com/jobs/ai-evaluator-customer-support/france/) - [Poland 16 tasks](https://deftridge.com/jobs/ai-evaluator-customer-support/poland/) - [Spain 14 tasks](https://deftridge.com/jobs/ai-evaluator-customer-support/spain/) - [Netherlands 1 task](https://deftridge.com/jobs/ai-evaluator-customer-support/netherlands/) - [Ireland 3 tasks](https://deftridge.com/jobs/ai-evaluator-customer-support/ireland/) - [Sweden 4 tasks](https://deftridge.com/jobs/ai-evaluator-customer-support/sweden/) - [Belgium 3 tasks](https://deftridge.com/jobs/ai-evaluator-customer-support/belgium/) ## Other AI Expert Review roles in Italy - [AI Evaluator: Accounting €30/hr typical · 11 tasks](https://deftridge.com/jobs/ai-evaluator-accounting/italy/) - [AI Evaluator: Finance €30/hr typical · 24 tasks](https://deftridge.com/jobs/ai-evaluator-finance/italy/) - [AI Evaluator: Legal €30/hr typical · 11 tasks](https://deftridge.com/jobs/ai-evaluator-legal/italy/) - [AI Evaluator: HR €20/hr typical · 14 tasks](https://deftridge.com/jobs/ai-evaluator-hr/italy/) - [AI Evaluator: Marketing €30/hr typical · 16 tasks](https://deftridge.com/jobs/ai-evaluator-marketing/italy/) - [AI Evaluator: Operations & Project Management €30/hr typical · 12 tasks](https://deftridge.com/jobs/ai-evaluator-operations/italy/) - [AI Evaluator: Data & Analytics €23/hr typical · 9 tasks](https://deftridge.com/jobs/ai-evaluator-data/italy/) - [AI Evaluator: Tax €25/hr typical · 11 tasks](https://deftridge.com/jobs/ai-evaluator-tax/italy/) ## Questions about pay, fees and privacy The same rules apply to every task, so they live on two pages: [Pricing](https://deftridge.com/pricing/) explains the 15% fee, prepayment and when you are paid; [How it works](https://deftridge.com/how-it-works/) covers matching, what a company sees and side work next to a job.