Source: https://deftridge.com/job/renewal-forecasting-and-outreach-california-dt-3195475/ Title: Renewal Forecasting and Outreach, $81-96/h | Deftridge Summary: Renewal Forecasting and Outreach for a manager Fractional Customer Success Manager, remote in California. $81-$96 an hour, 1 to 2 hours a week. Regular Posted Oct 29 · DT-3195475 # Renewal Forecasting and Outreach Manager · Fractional Customer Success Manager · Remote · California only **$81–$96** / hour About $570 a month at 2 h a week. Set by the company within a range checked against market pay for the role; your recruiter agrees your exact rate with you before anything is sent. Deftridge adds 15% on top and bills it to the company, so **nothing comes out of your rate**. - **Company** Freight and logistics company for food producers · 51–200 employeesCL-48155 · based in San Mateo - **Where** Remote · California only - **Format** Regular role - **Time needed** 1–2 h a week - **Start** Starts within 7 days - **Level** Manager · 7-12 years - **When you work** Evenings or weekends3 h a week overlap with PT **334** tasks of this type completed on Deftridge ## About this task This freight and logistics company for food producers (51–200 employees) is looking for a manager Fractional Customer Success Manager for an ongoing part-time engagement of 1–2 h a week. Predicts renewals and works at-risk accounts early. The company wants a senior person on this without carrying the cost of a full-time role. It moves goods for customers, so the data is operational and updated daily. The work is fully remote, but the company can only contract people who live in California, so this one is for residents there. Evenings or weekends are fine, as long as the agreed weekly output is there. About 3 hours a week should overlap with the team's day (PT). ## What you deliver - Forecast the next quarter's renewals and contact all accounts at risk 75 days out. - Questions collected in one thread, answered within one working day - A short handover note when the engagement pauses or ends - A written update every Thursday with what was done, what is next and anything blocked ## What a week looks like - Daily: one hour at a time that suits you, inside the agreed window - Tuesday: ten-minute sync if anything is blocked - Thursday: weekly summary posted to the shared thread **Duration:** 12 weeks, renewable. Accepted when the company contact confirms the deliverable against the written checklist. One round of edits is included. ## Tools Salesforce Gainsight ## Who fits - 7-12 years of hands-on work as a Fractional Customer Success Manager, or the equivalent mix of roles - Comfortable working in Salesforce and Gainsight - Your own work history stays private; the company sees a first name, your field and a rate ### Nice to have - Used to short written handovers - Comfortable explaining numbers or decisions to a non-specialist reader ## Not included - On-call availability outside the agreed window - Work outside the scope written in the brief; extra items are quoted separately - Anything that needs a signature in your own name unless the brief says so ## How you get paid - The company prepays Deftridge before your first hour, so payment does not depend on a late invoice. - Deftridge pays you in USD after the company confirms the hours or the deliverable. The payment date is written in your task agreement. - You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs. - You never chase the company. Questions about money go to Deftridge. ## What happens after you say you're interested 1. **Within one working day** A recruiter writes to you to confirm your hours and the rate you want. 1. **You agree the rate** You and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead. 1. **With your written OK** The company sees the anonymous profile below. Most companies answer within three working days. 1. **Start** You sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above. ## What the company sees about you First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details. Your profile **Alex** Manager Fractional Customer Success Manager - **Experience** 7-12 years in operations & assistance - **Tools** Salesforce, Gainsight - **Offers** 2 hours a week, weekday evenings - **Rate** $88 an hour, agreed with the recruiter ## How this rate compares The midpoint of this range, $88 an hour, is **below** the median manager Fractional Customer Success Manager rate in California ($135). The shaded band is the 25th to 75th percentile of the market. Median $135 This task $88 $75 $180 [All Fractional Customer Success Manager jobs in United States](https://deftridge.com/jobs/fractional-customer-success-manager/united-states/) · [Fractional Customer Success Manager rates in California](https://deftridge.com/rates/fractional-customer-success-manager/california/) · [Operations & Assistance jobs](https://deftridge.com/jobs/operations-and-assistance/) ## Questions about pay and privacy The rules are the same for every task. [Pricing](https://deftridge.com/pricing/) explains the 15% fee, prepayment and when you are paid; [How it works](https://deftridge.com/how-it-works/) covers matching, what the company sees and side work next to a job. CL-48155 is the Deftridge code for this company. Its name is shared only after you agree to an introduction, and you decide whether to go ahead. ## Interested in this task? Leave your first name and e-mail. You hear back from a recruiter inside one working day, and nothing reaches the company without your written OK. - You see and agree the rate before the company hears about you - Your employer and surname stay private - E-mail only, no phone calls Thank you, Renewal Forecasting and Outreach is noted. A recruiter writes to you from a @deftridge.com address within one working day; the next steps are listed on this page. ## More Fractional Customer Success Manager tasks [All Fractional Customer Success Manager jobs](https://deftridge.com/jobs/fractional-customer-success-manager/) One-off Posted Nov 3 ### [Customer Advisory Board Support](https://deftridge.com/job/customer-advisory-board-support-san-diego-dt-9015095/) Senior · Fractional Customer Success Manager Series B medical devices company for mental health · 201–500 employees **$115–$134** / hour About $750–$1,740 in total - about 10 h in total - Hybrid · San Diego - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/customer-advisory-board-support-san-diego-dt-9015095/) One-off Posted Nov 3 ### [Quarterly Business Review · Fintech](https://deftridge.com/job/quarterly-business-review-redwood-city-dt-9888630/) Manager · Fractional Customer Success Manager Series A expense management software company · 11–50 employees **$140–$169** / hour About $460–$930 in total - about 4 h in total - On-site · Redwood City - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/quarterly-business-review-redwood-city-dt-9888630/) Regular Posted Nov 2 ### [Onboarding New Accounts](https://deftridge.com/job/onboarding-new-accounts-san-francisco-dt-4390358/) Senior · Fractional Customer Success Manager Last-mile delivery company · 51–200 employees **$125–$149** / hour About $4,150 a month at 7 h a week - 4–10 h a week - Hybrid · San Francisco - Starts next week - Top 25% for the role [View task](https://deftridge.com/job/onboarding-new-accounts-san-francisco-dt-4390358/) **$81–$96 / hr** I'm interested