Source: https://deftridge.com/job/onboarding-new-accounts-tampa-dt-3914215/ Title: Onboarding New Accounts, hybrid in Tampa | Deftridge Summary: Onboarding New Accounts for a manager Fractional Customer Success Manager, hybrid in Tampa. $67-$75 an hour, 4 to 10 hours a week. Starts within 7 days. Regular Posted Oct 22 · DT-3914215 # Onboarding New Accounts Manager · Fractional Customer Success Manager · Hybrid · Tampa **$67–$75** / hour About $2,150 a month at 7 h a week. Set by the company within a range checked against market pay for the role; your recruiter agrees your exact rate with you before anything is sent. Deftridge adds 15% on top and bills it to the company, so **nothing comes out of your rate**. - **Company** Electronics manufacturer · 5,000+ employeesCL-58651 · based in Tampa - **Where** Hybrid · Tampa - **Format** Regular role - **Time needed** 4–10 h a week - **Start** Starts within 7 days - **Level** Manager · 7-12 years - **When you work** Flexible hours, async2 h a week overlap with ET **5** professionals have asked about this task **1,129** tasks of this type completed on Deftridge ## About this task This electronics manufacturer (5,000+ employees) is looking for a manager Fractional Customer Success Manager for an ongoing part-time engagement of 4–10 h a week. Leads new customers through setup to first value. The person who did this left, and the company would rather bring in an experienced part-timer than rush a permanent hire. It manufactures physical products, and the office team works to month-end and plant schedules. The team sits in Tampa. Everything can be done remotely; an occasional visit is welcome and never required for the first month. You choose your hours; nothing is scheduled except an occasional short call. About 2 hours a week should overlap with the team's day (ET). ## What you deliver - Onboard five new enterprise accounts a month with a plan, calls and success criteria. - Questions collected in one thread, answered within one working day - A short handover note when the engagement pauses or ends - A written update every Wednesday with what was done, what is next and anything blocked ## What a week looks like - Monday: pick up the queue and confirm priorities - Midweek: two short working sessions of one to two hours - Wednesday: update sent before the company's end of day **Duration:** 12 weeks, renewable. Accepted on the company's written OK. If something is missed, you fix it in the same week at no extra charge to either side. ## Tools Gainsight HubSpot Zoom ## Who fits - 7-12 years of hands-on work as a Fractional Customer Success Manager, or the equivalent mix of roles - Comfortable working in Gainsight, HubSpot and Zoom - Your own work history stays private; the company sees a first name, your field and a rate ### Nice to have - Has worked with a distributed team across time zones - Experience in a similar industry ## Not included - On-call availability outside the agreed window - Travel or work at a fixed location - Managing other contractors or employees ## How you get paid - The company prepays Deftridge before your first hour, so payment does not depend on a late invoice. - Deftridge pays you in USD after the company confirms the hours or the deliverable. The payment date is written in your task agreement. - You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs. - You never chase the company. Questions about money go to Deftridge. ## What happens after you say you're interested 1. **Within one working day** A recruiter writes to you to confirm your hours and the rate you want. 1. **You agree the rate** You and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead. 1. **With your written OK** The company sees the anonymous profile below. Most companies answer within three working days. 1. **Start** You sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above. ## What the company sees about you First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details. Your profile **Alex** Manager Fractional Customer Success Manager - **Experience** 7-12 years in operations & assistance - **Tools** Gainsight, HubSpot, Zoom - **Offers** 7 hours a week, weekday evenings - **Rate** $71 an hour, agreed with the recruiter ## How this rate compares The midpoint of this range, $71 an hour, is **above** the median manager Fractional Customer Success Manager rate in Florida ($65). The shaded band is the 25th to 75th percentile of the market. Median $65 This task $71 $41 $106 [All Fractional Customer Success Manager jobs in United States](https://deftridge.com/jobs/fractional-customer-success-manager/united-states/) · [Fractional Customer Success Manager rates in Florida](https://deftridge.com/rates/fractional-customer-success-manager/florida/) · [Operations & Assistance jobs](https://deftridge.com/jobs/operations-and-assistance/) ## Questions about pay and privacy The rules are the same for every task. [Pricing](https://deftridge.com/pricing/) explains the 15% fee, prepayment and when you are paid; [How it works](https://deftridge.com/how-it-works/) covers matching, what the company sees and side work next to a job. CL-58651 is the Deftridge code for this company. Its name is shared only after you agree to an introduction, and you decide whether to go ahead. ## Interested in this task? Leave your first name and e-mail. You hear back from a recruiter inside one working day, and nothing reaches the company without your written OK. - You see and agree the rate before the company hears about you - Your employer and surname stay private - E-mail only, no phone calls Thank you, Onboarding New Accounts is noted. 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