Source: https://deftridge.com/job/dispute-and-credit-note-handling-richardson-dt-3908295/ Title: Dispute and Credit Note Handling for AI | Deftridge Summary: Dispute and Credit Note Handling for a specialist Accounts Receivable & Collections Specialist, hybrid in Richardson. $33-$39 an hour, 2 to 5 hours a week. Regular Posted Oct 22 · DT-3908295 # Dispute and Credit Note Handling · AI Specialist · Accounts Receivable & Collections Specialist · Hybrid · Richardson **$33–$39** / hour About $550 a month at 4 h a week. Set by the company within a range checked against market pay for the role; your recruiter agrees your exact rate with you before anything is sent. Deftridge adds 15% on top and bills it to the company, so **nothing comes out of your rate**. - **Company** Growth-stage AI research company for customer support · 501–1,000 employeesCL-50279 · based in Richardson - **Where** Hybrid · Richardson - **Format** Regular role - **Time needed** 2–5 h a week - **Start** Starts within 7 days - **Level** Specialist · 2-5 years - **When you work** Two set slots a week2 h a week overlap with CT **3** professionals have asked about this task **424** tasks of this type completed on Deftridge ## About this task This Growth-stage AI research company for customer support (501–1,000 employees) is looking for a specialist Accounts Receivable & Collections Specialist for an ongoing part-time engagement of 2–5 h a week. Resolves invoice disputes and issues credit notes under policy. The team is stretched and wants steady, predictable help instead of another full-time hire. It builds AI products and needs human experts to check what the models produce. The team sits in Richardson. Everything can be done remotely; an occasional visit is welcome and never required for the first month. The work runs in two set slots a week, agreed with the team at the start. About 2 hours a week should overlap with the team's day (CT). ## What you deliver - Resolve 15 open disputes with sales and support input and issue approved credit notes. - Work logged against the agreed list, so the company contact can see progress without a call - A written update every Friday with what was done, what is next and anything blocked - Questions collected in one thread, answered within one working day ## What a week looks like - Daily: one hour at a time that suits you, inside the agreed window - Thursday: ten-minute sync if anything is blocked - Friday: weekly summary posted to the shared thread **Duration:** 12 weeks, renewable. Accepted on the company's written OK. If something is missed, you fix it in the same week at no extra charge to either side. ## Tools NetSuite Zendesk ## Who fits - 2-5 years of hands-on work as an Accounts Receivable & Collections Specialist, or the equivalent mix of roles - Comfortable working in NetSuite and Zendesk - Your own work history stays private; the company sees a first name, your field and a rate ### Nice to have - Experience in a similar industry - Used to short written handovers ## Not included - Anything that needs a signature in your own name unless the brief says so - Work outside the scope written in the brief; extra items are quoted separately - Travel or work at a fixed location ## How you get paid - The company prepays Deftridge before your first hour, so payment does not depend on a late invoice. - Deftridge pays you in USD after the company confirms the hours or the deliverable. The payment date is written in your task agreement. - You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs. - You never chase the company. Questions about money go to Deftridge. ## What happens after you say you're interested 1. **Within one working day** A recruiter writes to you to confirm your hours and the rate you want. 1. **You agree the rate** You and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead. 1. **With your written OK** The company sees the anonymous profile below. Most companies answer within three working days. 1. **Start** You sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above. ## What the company sees about you First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details. Your profile **Alex** Specialist Accounts Receivable & Collections Specialist - **Experience** 2-5 years in finance & accounting - **Tools** NetSuite, Zendesk - **Offers** 4 hours a week, weekday evenings - **Rate** $36 an hour, agreed with the recruiter ## How this rate compares The midpoint of this range, $36 an hour, is **above** the median specialist Accounts Receivable & Collections Specialist rate in Texas ($35). The shaded band is the 25th to 75th percentile of the market. Median $35 This task $36 $30 $42 [All Accounts Receivable & Collections Specialist jobs in United States](https://deftridge.com/jobs/accounts-receivable-specialist/united-states/) · [Accounts Receivable & Collections Specialist rates in Texas](https://deftridge.com/rates/accounts-receivable-specialist/texas/) · [Finance & Accounting jobs](https://deftridge.com/jobs/finance-and-accounting/) ## Questions about pay and privacy The rules are the same for every task. [Pricing](https://deftridge.com/pricing/) explains the 15% fee, prepayment and when you are paid; [How it works](https://deftridge.com/how-it-works/) covers matching, what the company sees and side work next to a job. CL-50279 is the Deftridge code for this company. Its name is shared only after you agree to an introduction, and you decide whether to go ahead. ## Interested in this task? Leave your first name and e-mail. You hear back from a recruiter inside one working day, and nothing reaches the company without your written OK. - You see and agree the rate before the company hears about you - Your employer and surname stay private - E-mail only, no phone calls Thank you, Dispute and Credit Note Handling · AI is noted. A recruiter writes to you from a @deftridge.com address within one working day; the next steps are listed on this page. ## More Accounts Receivable & Collections Specialist tasks [All Accounts Receivable & Collections Specialist jobs](https://deftridge.com/jobs/accounts-receivable-specialist/) One-off Posted Nov 3 ### [Credit Check and Terms Review (Dun & Bradstreet)](https://deftridge.com/job/credit-check-and-terms-review-new-york-city-dt-7911555/) Senior · Accounts Receivable & Collections Specialist International nonprofit in climate · 5,000+ employees **$49–$56** / hour About $160–$320 in total - about 4 h in total - Hybrid · New York City - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/credit-check-and-terms-review-new-york-city-dt-7911555/) Regular Posted Nov 2 ### [Dispute and Credit Note Handling](https://deftridge.com/job/dispute-and-credit-note-handling-san-mateo-dt-1530451/) Senior · Accounts Receivable & Collections Specialist International nonprofit in refugee support · 1,001–5,000 employees **$47–$55** / hour About $770 a month at 4 h a week - 2–5 h a week - Hybrid · San Mateo - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/dispute-and-credit-note-handling-san-mateo-dt-1530451/) Regular Posted Oct 30 ### [Invoice Issuing and Follow-Up](https://deftridge.com/job/invoice-issuing-and-follow-up-new-york-city-dt-4250821/) Senior · Accounts Receivable & Collections Specialist Property developer · 501–1,000 employees **$41–$48** / hour About $1,060 a month at 6 h a week - 3–8 h a week - Hybrid · New York City - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/invoice-issuing-and-follow-up-new-york-city-dt-4250821/) **$33–$39 / hr** I'm interested