Source: https://deftridge.com/job/customer-advisory-board-support-watertown-dt-8182125/ Title: Customer Advisory Board Support, $94-117/h | Deftridge Summary: Customer Advisory Board Support for a manager Fractional Customer Success Manager, hybrid in Watertown. $94-$117 an hour, about 10 hours in total. One-off Shortlisting · 4 candidates Posted Oct 28 · DT-8182125 # Customer Advisory Board Support · Real estate Manager · Fractional Customer Success Manager · Hybrid · Watertown **$94–$117** / hour About $630–$1,480 in total. Set by the company within a range checked against market pay for the role; your recruiter agrees your exact rate with you before anything is sent. Deftridge adds 15% on top and bills it to the company, so **nothing comes out of your rate**. - **Company** Real-estate services firm in office refurbishment · 51–200 employeesCL-57449 · based in Watertown - **Where** Hybrid · Watertown - **Format** One-off task - **Time needed** about 10 h in total - **Start** Starts within 7 days - **Level** Manager · 7-12 years - **When you work** Flexible hours, async2 h a week overlap with ET The company is already looking at 4 profiles for this task. It is still open: new profiles are added to the shortlist until the company decides. **7** professionals have asked about this task **584** tasks of this type completed on Deftridge ## About this task This Real-estate services firm in office refurbishment (51–200 employees) is looking for a manager Fractional Customer Success Manager for a single piece of work with a fixed scope and a fixed price. Organises and runs a small board of customers. It is a self-contained job: scope, checklist and price are agreed before you start. It works in real estate and construction, where project documents change often. The team sits in Watertown. Everything can be done remotely; an occasional visit is welcome and never required for the first month. You choose your hours; nothing is scheduled except an occasional short call. About 2 hours a week should overlap with the team's day (ET). ## What you deliver - Recruit 10 customers and run the first advisory meeting. - A final note stating what was checked and what was left out of scope - One round of edits after the company's review is included - A 20-minute walkthrough call, or a recorded screen share if you prefer ## How the work runs - Day 1: scope confirmed in writing, files shared - Middle of the period: draft shared for early feedback - Last day: final version and handover note **Duration:** 1 to 2 weeks. Accepted when the output matches the agreed checklist and the sample check passes; the recruiter confirms by e-mail. ## Tools Zoom Notion ## Who fits - 7-12 years of hands-on work as a Fractional Customer Success Manager, or the equivalent mix of roles - Comfortable working in Zoom and Notion - Your own work history stays private; the company sees a first name, your field and a rate ### Nice to have - Comfortable explaining numbers or decisions to a non-specialist reader - Used to short written handovers ## Not included - On-call availability outside the agreed window - Managing other contractors or employees - Travel or work at a fixed location ## How you get paid - The company prepays Deftridge before your first hour, so payment does not depend on a late invoice. - Deftridge pays you in USD after the company confirms the hours or the deliverable. The payment date is written in your task agreement. - You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs. - You never chase the company. Questions about money go to Deftridge. ## What happens after you say you're interested 1. **Within one working day** A recruiter writes to you to confirm your hours and the rate you want. 1. **You agree the rate** You and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead. 1. **With your written OK** The company sees the anonymous profile below. Most companies answer within three working days. 1. **Start** You sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above. ## What the company sees about you First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details. Your profile **Alex** Manager Fractional Customer Success Manager - **Experience** 7-12 years in operations & assistance - **Tools** Zoom, Notion - **Offers** 10 hours in total, weekday evenings - **Rate** $106 an hour, agreed with the recruiter ## How this rate compares The midpoint of this range, $106 an hour, is **below** the median manager Fractional Customer Success Manager rate in New York ($130). The shaded band is the 25th to 75th percentile of the market. Median $130 This task $106 $83 $180 [All Fractional Customer Success Manager jobs in United States](https://deftridge.com/jobs/fractional-customer-success-manager/united-states/) · [Fractional Customer Success Manager rates in New York](https://deftridge.com/rates/fractional-customer-success-manager/new-york/) · [Operations & Assistance jobs](https://deftridge.com/jobs/operations-and-assistance/) ## Questions about pay and privacy The rules are the same for every task. [Pricing](https://deftridge.com/pricing/) explains the 15% fee, prepayment and when you are paid; [How it works](https://deftridge.com/how-it-works/) covers matching, what the company sees and side work next to a job. CL-57449 is the Deftridge code for this company. Its name is shared only after you agree to an introduction, and you decide whether to go ahead. ## Interested in this task? Leave your first name and e-mail. You hear back from a recruiter inside one working day, and nothing reaches the company without your written OK. - You see and agree the rate before the company hears about you - Your employer and surname stay private - E-mail only, no phone calls Thank you, Customer Advisory Board Support · Real estate is noted. A recruiter writes to you from a @deftridge.com address within one working day; the next steps are listed on this page. ## More Fractional Customer Success Manager tasks [All Fractional Customer Success Manager jobs](https://deftridge.com/jobs/fractional-customer-success-manager/) One-off Posted Nov 4 ### [Customer Success Playbook (Notion)](https://deftridge.com/job/customer-success-playbook-dallas-dt-3536292/) Manager · Fractional Customer Success Manager Online marketplace for children's clothing · 5,000+ employees **$109–$128** / hour About $950–$1,900 in total - about 12 h in total - Hybrid · Dallas - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/customer-success-playbook-dallas-dt-3536292/) One-off Posted Nov 3 ### [Customer Advisory Board Support](https://deftridge.com/job/customer-advisory-board-support-san-diego-dt-9015095/) Senior · Fractional Customer Success Manager Series B medical devices company for mental health · 201–500 employees **$115–$134** / hour About $750–$1,740 in total - about 10 h in total - Hybrid · San Diego - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/customer-advisory-board-support-san-diego-dt-9015095/) One-off Posted Nov 3 ### [Quarterly Business Review · Fintech](https://deftridge.com/job/quarterly-business-review-redwood-city-dt-9888630/) Manager · Fractional Customer Success Manager Series A expense management software company · 11–50 employees **$140–$169** / hour About $460–$930 in total - about 4 h in total - On-site · Redwood City - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/quarterly-business-review-redwood-city-dt-9888630/) **$94–$117 / hr** I'm interested