Source: https://deftridge.com/job/customer-advisory-board-support-united-states-dt-7144580/ Title: Customer Advisory Board Support, $102-114/h | Deftridge Summary: Customer Advisory Board Support for a manager Fractional Customer Success Manager, remote in the US. $102-$114 an hour, about 10 hours in total. One-off Posted Nov 4 · DT-7144580 # Customer Advisory Board Support Manager · Fractional Customer Success Manager · Remote · United States **$102–$114** / hour About $650–$1,510 in total. Set by the company within a range checked against market pay for the role; your recruiter agrees your exact rate with you before anything is sent. Deftridge adds 15% on top and bills it to the company, so **nothing comes out of your rate**. - **Company** Series B telehealth provider · 51–200 employeesCL-78593 · based in West Covina - **Where** Remote · United States - **Format** One-off task - **Time needed** about 10 h in total - **Start** Starts within 2 weeks - **Level** Manager · 7-12 years - **When you work** Flexible hours, async **585** tasks of this type completed on Deftridge ## About this task This Series B telehealth provider (51–200 employees) is looking for a manager Fractional Customer Success Manager for a single piece of work with a fixed scope and a fixed price. Organises and runs a small board of customers. The work is too small to justify a hire and too important to leave to chance. It works in healthcare, so patient data is never part of the task and privacy rules are strict. The work is fully remote. Any location in United States works, with a few hours of overlap with the team's day. You choose your hours; nothing is scheduled except an occasional short call. ## What you deliver - Recruit 8 customers and run the first advisory meeting. - A 20-minute walkthrough call, or a recorded screen share if you prefer - The finished deliverable in the agreed file format, with sources and assumptions listed - A final note stating what was checked and what was left out of scope ## How the work runs - Day 1: kickoff call and access to the files - Days 2 to 7: the work, with questions answered the same day - Last day: delivery and a short walkthrough **Duration:** 2 to 3 weeks. Accepted on the company's written OK. If something is missed, you fix it in the same week at no extra charge to either side. ## Tools Zoom Notion ## Who fits - 7-12 years of hands-on work as a Fractional Customer Success Manager, or the equivalent mix of roles - Comfortable working in Zoom and Notion - Your own work history stays private; the company sees a first name, your field and a rate ### Nice to have - Experience in a similar industry - Used to short written handovers ## Not included - Anything that needs a signature in your own name unless the brief says so - On-call availability outside the agreed window - Work outside the scope written in the brief; extra items are quoted separately ## How you get paid - The company prepays Deftridge before your first hour, so payment does not depend on a late invoice. - Deftridge pays you in USD after the company confirms the hours or the deliverable. The payment date is written in your task agreement. - You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs. - You never chase the company. Questions about money go to Deftridge. ## What happens after you say you're interested 1. **Within one working day** A recruiter writes to you to confirm your hours and the rate you want. 1. **You agree the rate** You and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead. 1. **With your written OK** The company sees the anonymous profile below. Most companies answer within three working days. 1. **Start** You sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above. ## What the company sees about you First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details. Your profile **Alex** Manager Fractional Customer Success Manager - **Experience** 7-12 years in operations & assistance - **Tools** Zoom, Notion - **Offers** 10 hours in total, weekday evenings - **Rate** $108 an hour, agreed with the recruiter ## How this rate compares The midpoint of this range, $108 an hour, is **above** the median manager Fractional Customer Success Manager rate in the United States ($105). The shaded band is the 25th to 75th percentile of the market. Median $105 This task $108 $69 $148 [All Fractional Customer Success Manager jobs in United States](https://deftridge.com/jobs/fractional-customer-success-manager/united-states/) · [Fractional Customer Success Manager rates in United States](https://deftridge.com/rates/fractional-customer-success-manager/united-states/) · [Operations & Assistance jobs](https://deftridge.com/jobs/operations-and-assistance/) ## Questions about pay and privacy The rules are the same for every task. [Pricing](https://deftridge.com/pricing/) explains the 15% fee, prepayment and when you are paid; [How it works](https://deftridge.com/how-it-works/) covers matching, what the company sees and side work next to a job. CL-78593 is the Deftridge code for this company. Its name is shared only after you agree to an introduction, and you decide whether to go ahead. ## Interested in this task? Leave your first name and e-mail. You hear back from a recruiter inside one working day, and nothing reaches the company without your written OK. - You see and agree the rate before the company hears about you - Your employer and surname stay private - E-mail only, no phone calls Thank you, Customer Advisory Board Support is noted. A recruiter writes to you from a @deftridge.com address within one working day; the next steps are listed on this page. ## More Fractional Customer Success Manager tasks [All Fractional Customer Success Manager jobs](https://deftridge.com/jobs/fractional-customer-success-manager/) One-off Posted Nov 4 ### [Quarterly Business Review](https://deftridge.com/job/quarterly-business-review-garden-grove-dt-2653460/) Manager · Fractional Customer Success Manager Automotive supplier in car subscriptions · 51–200 employees **$137–$174** / hour About $470–$930 in total - about 4 h in total - Hybrid · Garden Grove - Starts within 2 weeks - Top 25% for the role [View task](https://deftridge.com/job/quarterly-business-review-garden-grove-dt-2653460/) One-off Posted Nov 4 ### [Customer Success Playbook (Notion)](https://deftridge.com/job/customer-success-playbook-dallas-dt-3536292/) Manager · Fractional Customer Success Manager Online marketplace for children's clothing · 5,000+ employees **$109–$128** / hour About $950–$1,900 in total - about 12 h in total - Hybrid · Dallas - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/customer-success-playbook-dallas-dt-3536292/) Regular Posted Nov 4 ### [Renewal Forecasting and Outreach (Salesforce)](https://deftridge.com/job/renewal-forecasting-and-outreach-los-angeles-dt-7863361/) Manager · Fractional Customer Success Manager Warehousing operator with cross-border freight · 201–500 employees **$127–$141** / hour About $870 a month at 2 h a week - 1–2 h a week - Hybrid · Los Angeles - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/renewal-forecasting-and-outreach-los-angeles-dt-7863361/) **$102–$114 / hr** I'm interested