Source: https://deftridge.com/job/customer-advisory-board-support-united-states-dt-3449160/ Title: Customer Advisory Board Support, $83-98/h | Deftridge Summary: Customer Advisory Board Support for a senior Fractional Customer Success Manager, remote in the US. $83-$98 an hour, about 10 hours in total. One-off Posted Oct 29 · DT-3449160 # Customer Advisory Board Support Senior · Fractional Customer Success Manager · Remote · United States **$83–$98** / hour About $540–$1,270 in total. Set by the company within a range checked against market pay for the role; your recruiter agrees your exact rate with you before anything is sent. Deftridge adds 15% on top and bills it to the company, so **nothing comes out of your rate**. - **Company** Hotel group in corporate travel · 201–500 employeesCL-37570 · based in Peoria - **Where** Remote · United States - **Format** One-off task - **Time needed** about 10 h in total - **Start** Starts within 7 days - **Level** Senior · 5-10 years - **When you work** Flexible hours, async1 h a week overlap with MST **5** professionals have asked about this task **584** tasks of this type completed on Deftridge ## About this task This hotel group in corporate travel (201–500 employees) is looking for a senior Fractional Customer Success Manager for a single piece of work with a fixed scope and a fixed price. Organises and runs a small board of customers. The work is too small to justify a hire and too important to leave to chance. It works in travel and hospitality, where demand is seasonal. The work is fully remote. Any location in United States works, with a few hours of overlap with the team's day. You choose your hours; nothing is scheduled except an occasional short call. About 1 hour a week should overlap with the team's day (MST). ## What you deliver - Recruit 10 customers and run the first advisory meeting. - One round of edits after the company's review is included - The finished deliverable in the agreed file format, with sources and assumptions listed - A 20-minute walkthrough call, or a recorded screen share if you prefer ## How the work runs - Day 1: scope confirmed in writing, files shared - Middle of the period: draft shared for early feedback - Last day: final version and handover note **Duration:** 1 to 2 weeks. Accepted after the walkthrough. Edits requested within three working days are part of the price. ## Tools Zoom Notion ## Who fits - 5-10 years of hands-on work as a Fractional Customer Success Manager, or the equivalent mix of roles - Comfortable working in Zoom and Notion - Your own work history stays private; the company sees a first name, your field and a rate ### Nice to have - Comfortable explaining numbers or decisions to a non-specialist reader - A habit of asking one clarifying question early rather than five late ## Not included - Travel or work at a fixed location - On-call availability outside the agreed window - Work outside the scope written in the brief; extra items are quoted separately ## How you get paid - The company prepays Deftridge before your first hour, so payment does not depend on a late invoice. - Deftridge pays you in USD after the company confirms the hours or the deliverable. The payment date is written in your task agreement. - You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs. - You never chase the company. Questions about money go to Deftridge. ## What happens after you say you're interested 1. **Within one working day** A recruiter writes to you to confirm your hours and the rate you want. 1. **You agree the rate** You and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead. 1. **With your written OK** The company sees the anonymous profile below. Most companies answer within three working days. 1. **Start** You sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above. ## What the company sees about you First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details. Your profile **Alex** Senior Fractional Customer Success Manager - **Experience** 5-10 years in operations & assistance - **Tools** Zoom, Notion - **Offers** 10 hours in total, weekday evenings - **Rate** $90 an hour, agreed with the recruiter ## How this rate compares The midpoint of this range, $90 an hour, is **above** the median senior Fractional Customer Success Manager rate in the United States ($85). The shaded band is the 25th to 75th percentile of the market. Median $85 This task $90 $60 $122 [All Fractional Customer Success Manager jobs in United States](https://deftridge.com/jobs/fractional-customer-success-manager/united-states/) · [Fractional Customer Success Manager rates in United States](https://deftridge.com/rates/fractional-customer-success-manager/united-states/) · [Operations & Assistance jobs](https://deftridge.com/jobs/operations-and-assistance/) ## Questions about pay and privacy The rules are the same for every task. [Pricing](https://deftridge.com/pricing/) explains the 15% fee, prepayment and when you are paid; [How it works](https://deftridge.com/how-it-works/) covers matching, what the company sees and side work next to a job. CL-37570 is the Deftridge code for this company. Its name is shared only after you agree to an introduction, and you decide whether to go ahead. ## Interested in this task? Leave your first name and e-mail. You hear back from a recruiter inside one working day, and nothing reaches the company without your written OK. - You see and agree the rate before the company hears about you - Your employer and surname stay private - E-mail only, no phone calls Thank you, Customer Advisory Board Support is noted. A recruiter writes to you from a @deftridge.com address within one working day; the next steps are listed on this page. ## More Fractional Customer Success Manager tasks [All Fractional Customer Success Manager jobs](https://deftridge.com/jobs/fractional-customer-success-manager/) One-off Posted Nov 3 ### [Customer Advisory Board Support](https://deftridge.com/job/customer-advisory-board-support-san-diego-dt-9015095/) Senior · Fractional Customer Success Manager Series B medical devices company for mental health · 201–500 employees **$115–$134** / hour About $750–$1,740 in total - about 10 h in total - Hybrid · San Diego - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/customer-advisory-board-support-san-diego-dt-9015095/) One-off Posted Nov 3 ### [Quarterly Business Review · Fintech](https://deftridge.com/job/quarterly-business-review-redwood-city-dt-9888630/) Manager · Fractional Customer Success Manager Series A expense management software company · 11–50 employees **$140–$169** / hour About $460–$930 in total - about 4 h in total - On-site · Redwood City - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/quarterly-business-review-redwood-city-dt-9888630/) Regular Posted Nov 2 ### [Onboarding New Accounts](https://deftridge.com/job/onboarding-new-accounts-san-francisco-dt-4390358/) Senior · Fractional Customer Success Manager Last-mile delivery company · 51–200 employees **$125–$149** / hour About $4,150 a month at 7 h a week - 4–10 h a week - Hybrid · San Francisco - Starts next week - Top 25% for the role [View task](https://deftridge.com/job/onboarding-new-accounts-san-francisco-dt-4390358/) **$83–$98 / hr** I'm interested