Source: https://deftridge.com/job/customer-advisory-board-support-united-kingdom-dt-4630535/ Title: Customer Advisory Board Support, £37-44/h | Deftridge Summary: Customer Advisory Board Support for a manager Fractional Customer Success Manager, remote in the UK. £37-£44 an hour, about 10 hours in total. One-off Posted Nov 4 · DT-4630535 # Customer Advisory Board Support Manager · Fractional Customer Success Manager · Remote · United Kingdom **£37–£44** / hour About £240–£570 in total. Set by the company within a range checked against market pay for the role; your recruiter agrees your exact rate with you before anything is sent. Deftridge adds 15% on top and bills it to the company, so **nothing comes out of your rate**. - **Company** Series A clinical data company for mental health · 51–200 employeesCL-41313 · based in Walsall - **Where** Remote · United Kingdom - **Format** One-off task - **Time needed** about 10 h in total - **Start** Starts within 2 weeks - **Level** Manager · 7-12 years - **When you work** Flexible hours, async2 h a week overlap with UK time **582** tasks of this type completed on Deftridge ## About this task This Series A clinical data company for mental health (51–200 employees) is looking for a manager Fractional Customer Success Manager for a single piece of work with a fixed scope and a fixed price. Organises and runs a small board of customers. A fresh pair of experienced eyes is needed, and the result is a document or file the team can use straight away. It works in healthcare, so patient data is never part of the task and privacy rules are strict. The work is fully remote. Any location in United Kingdom works, with a few hours of overlap with the team's day. You choose your hours; nothing is scheduled except an occasional short call. About 2 hours a week should overlap with the team's day (UK time). ## What you deliver - Recruit 6 customers and run the first advisory meeting. - The finished deliverable in the agreed file format, with sources and assumptions listed - A 20-minute walkthrough call, or a recorded screen share if you prefer - One round of edits after the company's review is included ## How the work runs - Day 1: kickoff call and access to the files - Days 2 to 7: the work, with questions answered the same day - Last day: delivery and a short walkthrough **Duration:** 2 to 3 weeks. Accepted on the company's written OK. If something is missed, you fix it in the same week at no extra charge to either side. ## Tools Zoom Notion ## Who fits - 7-12 years of hands-on work as a Fractional Customer Success Manager, or the equivalent mix of roles - Comfortable working in Zoom and Notion - Your own work history stays private; the company sees a first name, your field and a rate ### Nice to have - Has worked with a distributed team across time zones - A habit of asking one clarifying question early rather than five late ## Not included - Managing other contractors or employees - On-call availability outside the agreed window - Work outside the scope written in the brief; extra items are quoted separately ## How you get paid - The company prepays Deftridge before your first hour, so payment does not depend on a late invoice. - Deftridge pays you in GBP after the company confirms the hours or the deliverable. The payment date is written in your task agreement. - You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs. - You never chase the company. Questions about money go to Deftridge. ## What happens after you say you're interested 1. **Within one working day** A recruiter writes to you to confirm your hours and the rate you want. 1. **You agree the rate** You and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead. 1. **With your written OK** The company sees the anonymous profile below. Most companies answer within three working days. 1. **Start** You sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above. ## What the company sees about you First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details. Your profile **Alex** Manager Fractional Customer Success Manager - **Experience** 7-12 years in operations & assistance - **Tools** Zoom, Notion - **Offers** 10 hours in total, weekday evenings - **Rate** £40 an hour, agreed with the recruiter ## How this rate compares The midpoint of this range, £40 an hour, is **in line with** the median manager Fractional Customer Success Manager rate in the United Kingdom (£40). The shaded band is the 25th to 75th percentile of the market. Median £40 This task £40 £28 £53 [All Fractional Customer Success Manager jobs in United Kingdom](https://deftridge.com/jobs/fractional-customer-success-manager/united-kingdom/) · [Fractional Customer Success Manager rates in United Kingdom](https://deftridge.com/rates/fractional-customer-success-manager/united-kingdom/) · [Operations & Assistance jobs](https://deftridge.com/jobs/operations-and-assistance/) ## Questions about pay and privacy The rules are the same for every task. [Pricing](https://deftridge.com/pricing/) explains the 15% fee, prepayment and when you are paid; [How it works](https://deftridge.com/how-it-works/) covers matching, what the company sees and side work next to a job. CL-41313 is the Deftridge code for this company. Its name is shared only after you agree to an introduction, and you decide whether to go ahead. ## Interested in this task? Leave your first name and e-mail. You hear back from a recruiter inside one working day, and nothing reaches the company without your written OK. - You see and agree the rate before the company hears about you - Your employer and surname stay private - E-mail only, no phone calls Thank you, Customer Advisory Board Support is noted. A recruiter writes to you from a @deftridge.com address within one working day; the next steps are listed on this page. ## More Fractional Customer Success Manager tasks [All Fractional Customer Success Manager jobs](https://deftridge.com/jobs/fractional-customer-success-manager/) One-off Posted Nov 2 ### [Customer Advisory Board Support](https://deftridge.com/job/customer-advisory-board-support-london-dt-4312564/) Manager · Fractional Customer Success Manager Hospitality operator in short-term rentals · 1,001–5,000 employees **£41–£51** / hour About £280–£640 in total - about 10 h in total - Hybrid · London - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/customer-advisory-board-support-london-dt-4312564/) One-off Posted Oct 30 ### [Quarterly Business Review](https://deftridge.com/job/quarterly-business-review-london-dt-2252609/) Manager · Fractional Customer Success Manager Supply-chain software company for food producers · 501–1,000 employees **£43–£48** / hour About £140–£270 in total - about 4 h in total - Hybrid · London - Starts within 2 weeks - Top 25% for the role [View task](https://deftridge.com/job/quarterly-business-review-london-dt-2252609/) One-off Posted Oct 30 ### [Churn Interview Programme · Food and drink](https://deftridge.com/job/churn-interview-programme-united-kingdom-dt-7542847/) Manager · Fractional Customer Success Manager Food-delivery company in bakery products · 201–500 employees **£38–£48** / hour About £260–£520 in total - about 9 h in total - Remote · United Kingdom - Starts next week - Top 25% for the role - Shortlisting [View task](https://deftridge.com/job/churn-interview-programme-united-kingdom-dt-7542847/) **£37–£44 / hr** I'm interested