Source: https://deftridge.com/job/customer-advisory-board-support-elkhart-dt-4598310/ Title: Customer Advisory Board Support, hybrid, Elkhart | Deftridge Summary: Customer Advisory Board Support (Zoom) for a manager Fractional Customer Success Manager, hybrid in Elkhart. $87-$105 an hour, about 10 hours in total. One-off Shortlisting · 5 candidates Posted Oct 20 · DT-4598310 # Customer Advisory Board Support (Zoom) Manager · Fractional Customer Success Manager · Hybrid · Elkhart **$87–$105** / hour About $580–$1,340 in total. Set by the company within a range checked against market pay for the role; your recruiter agrees your exact rate with you before anything is sent. Deftridge adds 15% on top and bills it to the company, so **nothing comes out of your rate**. - **Company** Healthcare services group for hospital groups · 1,001–5,000 employeesCL-33764 · based in Elkhart - **Where** Hybrid · Elkhart - **Format** One-off task - **Time needed** about 10 h in total - **Start** Starts within 7 days - **Level** Manager · 7-12 years - **When you work** Weekday evenings The company is already looking at 5 profiles for this task. It is still open: new profiles are added to the shortlist until the company decides. **16** professionals have asked about this task **584** tasks of this type completed on Deftridge ## About this task This healthcare services group for hospital groups (1,001–5,000 employees) is looking for a manager Fractional Customer Success Manager for a single piece of work with a fixed scope and a fixed price. Organises and runs a small board of customers. The company has a deadline, no one free to own it, and wants a person who has done the same job before. It works in healthcare, so patient data is never part of the task and privacy rules are strict. The team sits in Elkhart. Everything can be done remotely; an occasional visit is welcome and never required for the first month. Most people do this on weekday evenings; replies inside the working day are not expected. ## What you deliver - Recruit 12 customers and run the first advisory meeting. - One round of edits after the company's review is included - The finished deliverable in the agreed file format, with sources and assumptions listed - A final note stating what was checked and what was left out of scope ## How the work runs - Day 1: kickoff call and access to the files - Days 2 to 7: the work, with questions answered the same day - Last day: delivery and a short walkthrough **Duration:** 1 to 2 weeks. Accepted on the company's written OK. If something is missed, you fix it in the same week at no extra charge to either side. ## Tools Zoom Notion ## Who fits - 7-12 years of hands-on work as a Fractional Customer Success Manager, or the equivalent mix of roles - Comfortable working in Zoom and Notion - Your own work history stays private; the company sees a first name, your field and a rate ### Nice to have - A habit of asking one clarifying question early rather than five late - Comfortable explaining numbers or decisions to a non-specialist reader ## Not included - Work outside the scope written in the brief; extra items are quoted separately - On-call availability outside the agreed window - Anything that needs a signature in your own name unless the brief says so ## How you get paid - The company prepays Deftridge before your first hour, so payment does not depend on a late invoice. - Deftridge pays you in USD after the company confirms the hours or the deliverable. The payment date is written in your task agreement. - You work as an independent contractor: you report your own income, and your recruiter sends the statements your accountant needs. - You never chase the company. Questions about money go to Deftridge. ## What happens after you say you're interested 1. **Within one working day** A recruiter writes to you to confirm your hours and the rate you want. 1. **You agree the rate** You and the recruiter fix an exact rate inside the company's range. You decide whether to go ahead. 1. **With your written OK** The company sees the anonymous profile below. Most companies answer within three working days. 1. **Start** You sign the task agreement and the company's confidentiality terms through Deftridge, and begin on the date above. ## What the company sees about you First name, field, experience, tools and the hours you offer. Not your surname, your employer or your contact details. Your profile **Alex** Manager Fractional Customer Success Manager - **Experience** 7-12 years in operations & assistance - **Tools** Zoom, Notion - **Offers** 10 hours in total, weekday evenings - **Rate** $96 an hour, agreed with the recruiter ## How this rate compares The midpoint of this range, $96 an hour, is **above** the median manager Fractional Customer Success Manager rate in Indiana ($60). The shaded band is the 25th to 75th percentile of the market. Median $60 This task $96 $46 $111 [All Fractional Customer Success Manager jobs in United States](https://deftridge.com/jobs/fractional-customer-success-manager/united-states/) · [Fractional Customer Success Manager rates in Indiana](https://deftridge.com/rates/fractional-customer-success-manager/indiana/) · [Operations & Assistance jobs](https://deftridge.com/jobs/operations-and-assistance/) ## Questions about pay and privacy The rules are the same for every task. [Pricing](https://deftridge.com/pricing/) explains the 15% fee, prepayment and when you are paid; [How it works](https://deftridge.com/how-it-works/) covers matching, what the company sees and side work next to a job. CL-33764 is the Deftridge code for this company. Its name is shared only after you agree to an introduction, and you decide whether to go ahead. ## Interested in this task? Leave your first name and e-mail. You hear back from a recruiter inside one working day, and nothing reaches the company without your written OK. - You see and agree the rate before the company hears about you - Your employer and surname stay private - E-mail only, no phone calls Thank you, Customer Advisory Board Support (Zoom) is noted. A recruiter writes to you from a @deftridge.com address within one working day; the next steps are listed on this page. ## More Fractional Customer Success Manager tasks [All Fractional Customer Success Manager jobs](https://deftridge.com/jobs/fractional-customer-success-manager/) One-off Posted Nov 3 ### [Customer Advisory Board Support](https://deftridge.com/job/customer-advisory-board-support-san-diego-dt-9015095/) Senior · Fractional Customer Success Manager Series B medical devices company for mental health · 201–500 employees **$115–$134** / hour About $750–$1,740 in total - about 10 h in total - Hybrid · San Diego - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/customer-advisory-board-support-san-diego-dt-9015095/) One-off Posted Nov 3 ### [Quarterly Business Review · Fintech](https://deftridge.com/job/quarterly-business-review-redwood-city-dt-9888630/) Manager · Fractional Customer Success Manager Series A expense management software company · 11–50 employees **$140–$169** / hour About $460–$930 in total - about 4 h in total - On-site · Redwood City - Starts within 7 days - Top 25% for the role [View task](https://deftridge.com/job/quarterly-business-review-redwood-city-dt-9888630/) Regular Posted Nov 2 ### [Onboarding New Accounts](https://deftridge.com/job/onboarding-new-accounts-san-francisco-dt-4390358/) Senior · Fractional Customer Success Manager Last-mile delivery company · 51–200 employees **$125–$149** / hour About $4,150 a month at 7 h a week - 4–10 h a week - Hybrid · San Francisco - Starts next week - Top 25% for the role [View task](https://deftridge.com/job/onboarding-new-accounts-san-francisco-dt-4390358/) **$87–$105 / hr** I'm interested