Source: https://deftridge.com/guarantees/ Title: Guarantees for companies: you are covered | Deftridge Summary: Free revisions, free replacement, refunds for unconfirmed hours and a replacement within 48 hours. Deftridge is free for professionals. Guarantees # If it is not working, you are covered Five promises that make a first task low-risk for companies. Each one is written in plain language, with the conditions next to it. 1 One free round of revisions If a deliverable misses the written brief, the professional revises it once within five working days at no extra charge. **Conditions:** The request is made in writing within five working days of delivery and refers to the brief. 2 Money back on the task If the revised deliverable still misses the brief, the prepayment for that task is refunded. **Conditions:** Applies to one-off tasks and bundles; the brief and the acceptance checklist were agreed in writing. 3 Free replacement on a standing role If a person on a regular role is not working out, we replace them at no extra cost and a recruiter briefs the new person. **Conditions:** Request made in writing; the company confirmed the hours that were worked. 4 Refund for unconfirmed hours in the first two weeks In the first two weeks of a regular role, any hours the company does not confirm are refunded. **Conditions:** Hours are confirmed or disputed in writing within three working days of the weekly report. 5 Replacement within 48 hours If the professional drops out, a recruiter offers a qualified replacement within 48 hours of being told. **Conditions:** Applies while the task or role is active and prepaid. Also Prepaid and transparent You prepay, and every hour is confirmed in writing before it is billed. Nothing is charged for time you did not approve. Guarantees apply to companies that book through Deftridge. They are not legal advice and do not replace the [terms for companies](https://deftridge.com/terms-companies/), which prevail if they differ.